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We stayed in this hotels last April 6-9, 2018, the hotel setup was classic, given the premise that Japan was always pioneering electronics technology they still use the hard metal on their doors. The hotel was located within the area where you can find the...More
We stayed here during christmas holiday with the kids and had a wonderful stay. We left our daughter’s puppy doll in the room and called the hotel, the hotel staff Akiko Morikawa was able to retrieve the doll and sent it back to our home...More
1 Thank Andry S
Response from 宿泊部Ｗｅｂ担当小玉, 、 at Hotel Okura SapporoResponded 3 weeks ago
Thank you very much for staying at Hotel Okura Sapporo. We also take precious time and thank you again for having comment.
I am pleased that you are satisfied when you stay.
Also, honored to be pleased to receive the word of praise to respond...More
We arrived from Otaru after checking out from Rusutsu. The snow fest just begin on the same day and there are a lot of people. The room is spacious and also lots of convenient store around.
Apart from snow fest venue, the Odori Park, the...More
1 Thank bremen1018
Response from 宿泊部Ｗｅｂ担当小玉, 、 at Hotel Okura SapporoResponded 20 February 2018
Thank you very much for your stay at Hotel Okura Sapporo. We also thank you for using our valuable time to send us your comments.
Upon your stay, we are pleased that you are almost satisfied with your stay.
Also, in the location, tourist spots...More
Cons: room smelled of smoke (we later discovered we were on a smoking floor) even though we booked a non-smoking room; very uncomfortable bed; dated room and furnishings (stained carpet, patches in the bedding, worn upholstery).
Pros: large hotel room; fantastic location with easy access...More
1 Thank skress1
Response from 宿泊部Ｗｅｂ担当小玉, 、 at Hotel Okura SapporoResponded 8 February 2018
Thank you very much for your stay at Hotel Okura Sapporo.
Thank you again for taking the time to valuable time and receiving comments.
Although it is soon, I apologize from the bottom of my heart for causing inconvenience in regards to bedding. Although it...More
That is my second times visited this band of hotel, once in Bangkok and this time is Sapporo
Very warm welcome
Nice staffs very good smile
The size of the guest room which is bigger than I expect
When I come back...More
1 Thank Yiu Tin L
Response from 宿泊部Ｗｅｂ担当小玉, 宿泊部Ｗｅｂ担当 小玉 at Hotel Okura SapporoResponded 16 January 2018
Thank you very much for your stay at Hotel Okura Sapporo. Thank you again for taking the time to valuable time and receiving comments.
We are pleased that we are satisfied with the response of our staff.
From now on as well as keep in...More