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JR Tower Hotel Nikko Sapporo

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1,338 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Singapore, Singapore
Level Contributor
233 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 1 week ago

This is considered as a 3-4 stars hotel. The best selling point of this hotel is the location. It is located right in the city center, next to both the train station and bus terminals. One can reach the hotel via the train direct from the New Chitose Airport and visa-versa; this saves time and cost, as taxis to-fro Airport... More 

Helpful?
Thank 313globetrotter
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for staying with JR Tower Hotel Nikko Sapporo. We are pleased that you were satisfied with the location being directly linked to Sapporo station and the public transportation connections during your stay. Also, we are honored by your compliments about the cleanliness of the rooms. At our hotel, we have a concierge ready to provide our... More 

Vancouver, British Columbia
Level Contributor
5 reviews
3 hotel reviews
Reviewed 2 weeks ago

The lobby is impeccable, the staff and service is top-notch. The overall building is clean and upscale, and it is right next to the Sapporo train station. You probably shouldn't expect a large room for any hotels in Japan, but for a high-scale hotel like this one, I was actually a bit surprised to see how small it was. However,... More 

Helpful?
Thank Yvrandrew1
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for staying at JR Tower Hotel Nikko Sapporo. We are honored to hear your praise of the staff's service and our location being a direct connection to Sapporo station. Moreover, we thank you for your valuable opinion on the size of the room. We will continue to cherish the feedback of our customers and strive to... More 

Boulder, Colorado
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago via mobile

My favorite place to stay when in Sapporo, a nice combination of an excellent location, superb accommodations, and quality customer service. Outstanding for a traveler in terms of proximity to JR Sapporo Station, the multiple Sapporo subway lines, shopping & convenience stores within the station, along with walking distance to the great Sapporo downtown attractions, the Underground, and convenient for... More 

Helpful?
Thank Daniel E
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for staying with us here at JR Tower Hotel Nikko Sapporo. We are so happy that you were satisfied with the ease of access, from our location directly connected to Sapporo station, good links to tourist attractions and other public transport links. We're also honored to have received such kind compliments regarding our service and the... More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

We enjoyed the grand view from our room at the 30th floor toward the south. The room is clean.The service is excellent and staffs always smile and concentrate on their guests all the time. We also enjoyed the breakfast and the grand view from the restaurant at the 35th floor. We will stay again!

Helpful?
Thank Eugenia H
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for choosing the JR Tower Hotel Nikko Sapporo. We are happy to hear that you enjoyed the view from the restaurant and your south-facing room during your stay. Also, we were honored by your positive feedback regarding the smiling staff and the clean rooms. We will continue to aim to provide polite and detail-oriented hospitality to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

It was my first time to Hokkaido. JR Tower Nikko Hotel had a amazing view of Sapporo from the room and especially the 360 view in the Sky J and Tancho restaurants where the freshest Hokkaido produce were served for our breakfast. This hotel impressed me most with the excellent concierge service (Ms. Tomoko Kawahara). I have a set of... More 

Helpful?
1 Thank Cecilia W
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for choosing JR Tower Hotel Nikko Sapporo out of the many hotel options. We are happy to hear that you were satisfied with and the view from the restaurant and from your room located on a higher floor in the JR tower. We are also very honored to hear your many compliments about the concierge staff... More 

Incheon, South Korea
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

The hotel entrance is just outside the south gate of Sapporo JR station, a very convenient location to start and end your journey. The room is small (not small in Japanese standards) but everything is thoughtfully laid out, so the stay was quite comfortable. The staffs were very kind. The buffet breakfast area was small and crowded, although they had... More 

Helpful?
Thank theirresistible
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for choosing JR Tower Hotel Nikko Sapporo. We are honored to hear that you were satisfied with the direct connection from Sapporo station, the staff's behavior, and the room. However, we are very sorry that you found the breakfast crowded and had to wait, and that the contents didn't meet your expectations. From now on, we... More 

Cambridgeshire, United Kingdom
Level Contributor
7 reviews
Reviewed 28 October 2016

Pleasant hotel with good views an pleasant staff but there is only one hotel bar which amazingly charges a cover even for guests at the hotel. This is a management policy - individual staff are very pleasant.

Helpful?
Thank R661QFwilliams
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for choosing to stay at JR Tower Hotel Nikko Sapporo. As for your recent stay here, we are very happy to hear your kind words about our staff and the view from your room. SKY J on the 35th floor has a cover charge of 780 Yen per guest starting at 8:00 p.m. We kindly ask for your... More 

Singapore, Singapore
Level Contributor
58 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 27 October 2016

At first JR gave us an non-renovated room (the internal décor was dated and different from last year the room we stayed before), we went to hotel front desk to complaint and met the Front Reception Mgr Mr Fumitake Monma. He listened to our requests and showed us different types of hotel rooms. Finally he upgraded our room with a... More 

Helpful?
Thank CKP02
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for staying with us at JR Tower Hotel Nikko Sapporo. We are very pleased to hear your praise of the help you received from our staff at the front desk. Of course, what is most important was that you were able to stay in comfort, and enjoyed your room's facilities and view. We are always working... More 

Hong Kong, China
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 October 2016

I've booked two rooms during my stay at the JR Tower hotel. We stayed in room 2430 & 2440 & the rooms are small but the outside view is amazing. Full view of the Sapporo city with a clear blue skies in the first week of October. The Breakfast buffet on the top floor (Sky J) is very nice. If... More 

Helpful?
Thank mickiew2015
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for using the JR Tower Hotel Nikko Sapporo. We are happy you were satisfied with the breakfast at the SKY J restaurant and the view from your room during your recent stay. We are also pleased to hear that you were able to enjoy shopping and dining at the nearby shopping mall comfortably without worrying about the weather.... More 

Honolulu
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 October 2016

After reviewing other reviews, we booked a larger, corner double room. The views from the 28th floor were amazing. This hotel is the tallest building, we were told. Service was professional, but lacking the more personalized attention we received at 2 separate onsen hotels earlier in our trip. Breakfast was included with our plan and it was very good. I... More 

Helpful?
2 Thank GoldenGourmand
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for choosing to stay with us at JR Tower Hotel Nikko Sapporo. We would also like to thank you for taking the time to leave a comment about our hotel. As for your recent stay here, we are very happy to hear that you were satisfied with your room's size and view. We are also pleased to hear... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about JR Tower Hotel Nikko Sapporo

Address: 2-5 Kita 5 Jo Nishi, Chuo-ku, Sapporo 060-0005, Hokkaido
Region: Japan > Hokkaido > Sapporo > Jouzankei Onsen
Price Range: €142 - €396 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JR Tower Hotel Nikko Sapporo 4.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Jr Hotel Nikko Sapporo
Hotel Style:
#1 Luxury Hotel in Sapporo
#1 Spa Hotel in Sapporo
#1 Romantic Hotel in Sapporo
#1 Business Hotel in Sapporo
#3 Family Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from JR Tower Hotel Nikko Sapporo staff and other travellers.
17 questions
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Questions? Get answers from JR Tower Hotel Nikko Sapporo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As usual, ask for rooms on high floor, possibly with view towards the ODORI PARK”
 of 5 bubbles 313globetrotter, 23 Nov 2016 | Read review
“higher floors will have better view of the city and mountains”
 of 5 bubbles Yvrandrew1, 17 Nov 2016 | Read review
“Corner room is good”
 of 5 bubbles R661QFwilliams, 27 Oct 2016 | Read review
“Choose higher floors and renovated rooms.”
 of 5 bubbles CKP02, 27 Oct 2016 | Read review
“The hotel do NOT offer free parking. They charge you 1580 yen special full day parking at the adjacent carpark.”
 of 5 bubbles mickiew2015, 17 Oct 2016 | Read review
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