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Richmond Hotel Sapporo Ekimae

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Richmond Hotel Sapporo Ekimae
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534 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Grafton, Australia
Reviewed 11 November 2016

We stayed here two nights during a ten day tour of Hokkaido. There was some confusion on arrival as I had never parked at a hotel in a city in Japan and didn't know the protocol for automated parking. Once that was sorted all went smoothly and we found our room to be spotless and comfortable. We had a view...

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Helpful?
1Thank GraftonRiverguide
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us. We are sorry for confusing you by our automated parking. You can retrieve your car anytime you would like by coming to front desk or showing your pariking ticket to a parking staff. We perceived that we should improve the way to explain usage for our parking system especially for foreign visitors....

Singapore, Singapore
Reviewed 18 July 2016 via mobile

Stayed for a couple of nights and really liked the location. Short walk from Sapporo train station, and short walks to Odori park, Tanuki walking street, Sosei river, and the seafood market by the river. Hotel staff was super friendly and helpful. Very nice shower gel and shampoo provided. Ah, and drink coupons at 7-11. Nice touch.

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4Thank MikeYong1A
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us, Richmond hotel sapporo ekimae. We are located at center of Sapporo and it is about 7 mins from Sapporo station and Odori park, 10-15 mins to Tanuki arcade street, 20 mins to the Seafood market etc. It is easy access to many sight seeing spots. It is very honour to have such...

Perth, Australia
Reviewed 19 June 2016

The hotel was great from check-in to check-out. We travelled as a party of 3, 2 adults and a toddler. The hotel staff were very welcoming, and our baby even got a gift. Hotel is centrally located, equidistant from Susukino and JR station. It is located just beside the Sapporo train station, but there was no real need to use...

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2Thank Perth_86
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us. We are glad to hear that you are satisfied with our service and location. We welcome guests from all over the world and help them to stay with us comfortably. We give a little gift to children such as slippers and tooth brush with Origami to make them feel special and remember...

Singapore, Singapore
Reviewed 19 June 2016 via mobile

The location is near to Sapporo train station. Convenient for travellers who use train as mode of transport. If you drive, the parking fee is ¥1000 per night. Room is clean and the staff speaks reasonably good English.

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1Thank SteveTe0
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for your stay with us, Richmond hotel sapporo ekimae. We hope you had a great stay with us. We are located about 7 minutes on foot from JR Sapporo station that give you easy access to many sight seeing spots such as TV tower, Odori park, Clock tower etc. The parking needs booking in advance due...

Petaling Jaya
Reviewed 14 June 2016 via mobile

Things I love: 1. Clean & tidy. 2. Small touches that go a Long way - nice & good quality toiletries - special welcome pack for kids - special welcome skin care pack for ladies 3. Good location - near ( 10mins slow stroll to JR station and to Odori park ). Surrounded by eateries & convenience stores. 4. Spacious...

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1Thank Mae1409
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us, Richmond hotel sapporo ekimae. We hope you had a pleasant stay with us. It is very happy to hear many great feedback. Our hotel has 3 types of rooms that are Single(Double) bed room-17.5 square meters Standard Twin bed room-27 square meters Hollywood Twin bed room-29 square meters The Single(Double) bed room...

Singapore, Singapore
Reviewed 5 April 2016

It's a fairly standard business hotel, which made sense because it's near to office buildings. Nothing to shout about for the room, though it comes with the things we needed for a one night stay - clean sheets and towels, a comfortable bed and toiletries. Bathroom is fairly small but still alright for a night's stay. The hotel is located...

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2Thank Joogo_Travel
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for choosing our hotel from thousands of hotels in Sapporo and it is very courteous of you to upload a lot of photos of our hotels. We are located about 7 minutes on foot from JR Sapporo station which gives you direct access from Chitose airport. The nearest subway exit from the station is No.22 however...

Reviewed 13 February 2016

Richmond Sapporo is just next to the subway exit no.22 and it's very a convenient connection. Also if you walk out the hotel gate and go straight down the road, you find the city hall right there. You can get to the down in just walking distance. The only disadvantage is the hotel didn't provide the air-con during the winter...

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2Thank Carol L
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us, Richmond hotel sapporo ekimae from thousand hotels in Sapporo. We are truly sorry for the Air con inconvenience. The air con is centralized control and it would be heater in winter and cooler in summer at the moment. We will have the air con improvement from 13th March to 26th April 2016...

Hong Kong, China
Reviewed 12 February 2016

All staff that we talked to were extremely helpful and knowledgeable. Went out of their way to help. Good location - very close to JR station and shopping. Rooms are clean and average. Beds and bedding comfortable. Rooms a bit small, not much walking space after luggage is open. Good value for money. We stayed near Odori park last time...

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2Thank Chanwc
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us, Richmond hotel sapporo ekimae. We have 3 types of bed rooms that are Double bed room(17.5sm), Twin bed room(27sm) and Hollywood Twin bed room(29sm). Double bed room is quite typical Japanese hotel size and it may make foreigner guests to feel it is small size room. We are truly sorry for the...

Kuala Lumpur, Malaysia
Reviewed 31 January 2016

Near to Sapporo JR, comfortable room, shower room with big bathtub, nice and helpful staffs, near to most of the attractions with 10 to 15mins walking distance! If you do not require change of bed sheet, you will be rewarded mineral water for saving water XD

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2Thank Alstonlee
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us, Richmond hotel sapporo ekimae. We are located at about 7-10 minutes from Sapporo station where is 36 minutes by JR rapid train from the Chitose airport. We have the Ecology cleaning(ony for 2 or more stays) that linen kinds(bed sheet, duvet, pillow case and pyjama) are not changed. If you choose it,...

Malaysia
Reviewed 30 January 2016 via mobile

This is a small business hotel located about 6-7 minutes walk from JR Sapporo station. We found the front desk staff friendly and helpful. Our Double Room size is small but the bathroom can be considered quite spacious in proportion to the room size. The window in the room can be opened for ventilation. We found the curtains in our...

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Helpful?
5Thank GlobeTrekker6
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us, Richmond hotel sapporo ekimae. We are terribly sorry for making you uncomfortable with curtains' stain and shower curtain's smell. We take the matter seriously and try to improve better for our guests. Nevertheless, it is very kind of you to say that "We found the front desk staff friendly and helpful." Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Located in the Sapporo centre, this hotel is a 7-minute walk from JR Sapporo station. Richmond Hotel Sapporo Ekimae features accommodation in smoking and non-smoking rooms, providing free WiFi. All rooms are prepared for guests with limited mobility and feature air purifiers. The comfortable units include a desk, private bathroom and tea/coffee-making facilities. A variety of free ladies’ toiletries is available at the front desk. Richmond Hotel features an on site restaurant, where guests may taste traditional Japanese meals, as well as western-style menu. Breakfast is served each morning at the Hanabi restaurant, located on the first floor. The property is a 20-minute walk to Susukino and a 5-minute walk from Tokeidai. The Sapporo TV Tower is a 7-minute walk from the hotel. The Sapporo Dome is a 14-minute drive away from the property. Okadama Airport is a 16-minute drive from the Richmond Hotel Sapporo Ekimae. ... more   less 

Additional Information about Richmond Hotel Sapporo Ekimae

Address: 1-1-7 Kita 3jo Nishi, Chuo-ku, Sapporo 060-0003, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station , Nishi Juitchome Station
Price Range: €49 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Richmond Hotel Sapporo Ekimae 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Richmond Hotel Sapporo
Hotel Style:
#3 Romantic Hotel in Sapporo
#6 Family Hotel in Sapporo
#11 Business Hotel in Sapporo
#15 Best Value Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Hotel Sapporo Ekimae staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top room floor (14th) has views above the neighboring buildings”
 of 5 bubbles DannyL3, 25 Jan 2016 | Read review
“Choose a twin room if you are ok to sleep separately with your partner. Because twin room much bigger than double room.”
 of 5 bubbles travelplaces87, 21 Jan 2016 | Read review
“Dont exit 22 from underground space from the sapporo station if you have big luggage.”
 of 5 bubbles budtrav, 2 Jan 2016 | Read review
“Request for a non-smoking room and reserve a parking space ahead of your arrival.”
 of 5 bubbles fattymeowmeow, 3 Nov 2015 | Read review
“Most rooms were facing buildings nearby”
 of 5 bubbles Y3295PHmichelea, 16 Jul 2015 | Read review
5 of 5