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Cross Hotel Sapporo

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Cross Hotel Sapporo
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1,137 Reviews from our TripAdvisor Community

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Showing 360: English reviews
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Reviewed 5 days ago NEWvia mobile

I know that its very cold outside, but I just cant believe how stuffy the room can be. This is my fourth time staying with Cross Hotel Sapporo, the first two times were perfect. Last time during June, we booked a room with them, the room was terribly hot and stuffy and I could hardly breathe even if I turn...

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Thank gigi621
Reviewed 2 weeks ago

Very nice hotel, although a bit dark and smoke filled. Restaurant breakfast and lunch was very problematic. Poor replenishing of buffet, starting to close down up to 45 min before closing. Upon 10am closing we were kicked out promptly. No coffee, most food gone by 930am. If you're going to pay 2000+yen for breakfast, go to Sapporo Grand.....wider selection of...

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Thank Roger S
Sydney, Australia
Reviewed 3 weeks ago via mobile

We had 3 great nights at the Cross Hotel. The hotel is within easy walking distance of Saporro Station from the south exit (even with luggage in tow). The lobby is on the second floor and from the minute we arrived at Cross we found the staff were welcoming and couldn't do enough to help us. Our room was on...

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1Thank Nodd
Reviewed 3 weeks ago via mobile

We stayed here during the winter festival. We found the hotel was clean, well kept and the staff were helpful. One of the highlights of this hotel is it's location. We found it was convenient for everything from restaurants, railway and bus stops. Our room was not large but adequate enough for two people for three nights. I would recommend...

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Thank Savs0
Perth, Australia
Reviewed 4 weeks ago

Easy walk from the train station. Rooms a good size for Japan. We had a double and a twin which we asked to be close together and they were. Plenty of places close by to eat. A bit expensive, but standard for Sapporo in snow season.

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Thank mtr08
Hong Kong, China
Reviewed 4 weeks ago

Stayed for 5 nights, we live in 4 rooms, the first night occurred a little accident, we downstairs to buy drinks, the two children in the room to be the first, but they are tired the day, when we came back, they have Asleep, and still locked in the room, we can not open the door to use the card,...

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Thank tracybox
Vancouver, Canada
Reviewed 4 weeks ago via mobile

We stayed one night here on our trip to Japan. I would definitely stay again. The check in process was straightforward and the staff were extremely professional. The room was spacious and had a lovely bed and bathroom. The hotel provided robes and linens, which was an unexpected bonus. We asked for a late checkout and were told it would...

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Thank pcsanford
Reviewed 5 weeks ago

First trip to Sapporo in the winter, and we enjoyed our stay. We stayed in a "triple" (three separate beds fit for three guests) and thought the room was spacious as well as the bathroom. It felt more like a luxury hotel right when you walk in and inside the rooms. Great location and friendly staff. The only thing that...

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Thank Rupal P
London
Reviewed 22 January 2017

We decided to stay for a night at the Cross hotel, mainly because of the good reviews on the tripadvisor. Our stay with the hotel with at most mediocre. We struggled to check in due to the language barrier - the receptionist had only very basic English. The rooms were very small - too small to have 2 suitcases open...

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1Thank London_ML
Brisbane, Australia
Reviewed 20 January 2017

Stayed in the single executive room on the 17th floor for 4 nights. The room itself was very spacious. The bathroom was maybe a little dated. It was located outside the lift which meant a bit of noise but I'm a heavy sleeper. Location is convenient for nearby restaurants, bars, shopping and attractions. The underground walkway is only a block...

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Thank Wayne R

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Cross Hotel Sapporo

Address: 2-23 Kita 2 Jo Nishi, Chuo-ku, Sapporo 060-0002, Hokkaido
Region: Japan > Hokkaido > Sapporo
Price Range: €84 - €255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cross Hotel Sapporo 4*
Number of rooms: 181
Reservation Options:
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Also Known As:
Sapporo Cross Hotel
Hotel Style:
#1 Family Hotel in Sapporo
#2 Romantic Hotel in Sapporo
#3 Luxury Hotel in Sapporo
#10 Business Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from Cross Hotel Sapporo staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay away from the lifts”
 of 5 bubbles 672wayner, 19 Jan 2017 | Read review
“to select and notify if non smoking floor is preferable (there's a whiff of smoke from the lift when door opens to smoking floors)”
 of 5 bubbles MicheleY534, 19 Dec 2016 | Read review
“Rooms with a view of Sapporo TV tower”
 of 5 bubbles risxlene, 12 Oct 2016 | Read review
“Ask for room that can have a view of Sapporo TV Tower. Beautiful at night.”
 of 5 bubbles 196davek, 9 Oct 2016 | Read review
“Ask for a room which does NOT face east or west.”
 of 5 bubbles Australiafrancophile, 7 Jul 2016 | Read review
5 of 5