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Holiday Inn Xiaoshan Hangzhou

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Traveller (59)
Room & Suite (37)
Dining (9)
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Overview
  • Excellent25%
  • Very good48%
  • Average21%
  • Poor5%
  • Terrible1%
Travellers talk about
“business trip”(8 reviews)
“circle bar”(2 reviews)
“rooms are clean”(5 reviews)
Hotel website
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Xiaoshan Hangzhou
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (174)
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1 - 5 of 61 reviews
Reviewed 4 March 2018 via mobile

The hotel needs some work and they have been unable to ever get the restaurant where it needs to be to really make this a great stay. With that said the staff has always been the greatest asset this hotel has had. The location is...More

Thank John H
Reviewed 8 July 2017

Having a business trip to visit a factory in Xiaozhan, Hangzhou. I stayed at the executive floor for a night, the room is quite nice and provides all you need such as amenities and minibar...etc. The breakfast at 2/F is average China international hotel standard....More

Thank Riverlin
Response from Joy J, Public Relations Manager at Holiday Inn Xiaoshan HangzhouResponded 9 July 2017

Dear Guest, Greetings from Holiday Inn Hangzhou Xiaoshan and thank you very much for staying with us recently. I'm very happy to read your positive review, particularly the comments about room, staff and coffee. Your valuable suggestion is motivation to improve us. . Thank you...More

Reviewed 18 May 2017

So, like every one noted here - it's really great hotel - it's in great location (in case of course you need be closer to Airport and in Xiaoshan district), near shopping plaza, with great selection of restaurants. Rooms are clean, as usual Holiday Inn...More

Thank Rolands P
Response from Joy J, Public Relations Manager at Holiday Inn Xiaoshan HangzhouResponded 31 May 2017

Greetings from Holiday Inn Hangzhou Xiaoshan and thank you very much for staying with us recently. We're so pleaseed to read your positive review, particularly the comments about location, staff and breakfast. These provide a source of great motivation to continuously challenge our boundaries, in...More

Reviewed 14 May 2017

As their Spire elite level member, I really wanted to like this hotel as I have pretty positive experiences with the Holiday Inn brand in China, but this hotel has several let downs. Poor staff and customer service being one of the biggest problem. The...More

Thank knowmyhotels
Response from Joy J, Public Relations Manager at Holiday Inn Xiaoshan HangzhouResponded 31 May 2017

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay . We appreciate your comments and will share these with our team so that we can continue to...More

Reviewed 11 April 2017

Stayed here as part of a tour. Pretty green neon lights are nice to look at, and a nice landmark if you go wandering off and need to find it again. Hotel is near a mall, so there's plenty of average things to do, and...More

Thank Paat K
Response from Joy J, Public Relations Manager at Holiday Inn Xiaoshan HangzhouResponded 15 May 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We do hope to have the opportunity to...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Indoor pool
Spa
Details
Price range
US$70 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in Hangzhou
#110 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$70 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in Hangzhou
#110 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (37)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
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Hong W
10 February 2017|
Answer
Response from Gilles V | Reviewed this property |
I don't know. I was picked up by suppliers
0
Votes
Google Translation
Room Tips
"Ask for the side away from construction"
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"construction 360 degrees around the hotel."
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"If need to change money then do it on hotel reception because faster, safer."
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"Stayed on 14th Floor and was quite"
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