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Hyatt Regency Hangzhou

Ctrip.comUS$156*
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#7 of 2,366 Hotels in Hangzhou
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$406*
US$156*
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US$201*
US$201*
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Hyatt Regency Hangzhou
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894 Reviews from our TripAdvisor Community

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Showing 448: English reviews
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Irvington, New York
Reviewed 5 days ago NEW

We spent two nights on business and had an overall pleasant experience except for a rude staff member. Management apologized but I'm not sure we'll stay at the Hyatt the next time we're in Hangzhou. Great location.

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Helpful?
Thank J T
Hyatt Regency H, Guest Experience Team at Hyatt Regency Hangzhou, responded to this review

Dear J T, Thank you for sharing with all of us your most recent experience with us. We are glad to hear that you enjoyed our primary location and that your overall experience was positive. Nevertheless, we are very sorry to know about your unpleasant situation during your time with us. We sincerely hope we can welcome you back soon...

Stockholm, Sweden
Reviewed 5 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank thomascW3859FE
Reviewed 1 week ago via mobile

Located beside the lake this hotel provides everything you'd hope for in a memorable experience. Local entertainment options abound including the spectacular fountain display on the edge of the lake. The Sunday brunch is amazing and not to be missed - if you have the time!

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Helpful?
Thank Greg C
Hyatt Regency H, Guest Experience Team at Hyatt Regency Hangzhou, responded to this review

Dear Greg C, Thank you so much for the time taken in sharing with the Trip Advisor community your most recent stay in our beloved hotel. We feel sincerely honored and rest assured, we will keep working hard to deliver the best possible experience every time! Please, do not hesitate to contact me directly in case I can be of...

Brasilia, DF
Reviewed 1 week ago

we went there during Chinese holidays ! the hotel hás a great location and was really fully booked ! the staff was very friendly and the hotel very clean . we were surprised to find a great caipirinha over there !

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Helpful?
Thank Claudya P
Hyatt Regency H, Guest Experience Team at Hyatt Regency Hangzhou, responded to this review

Dear Claudya P, First and foremost, thank you for sharing with all of us your impressions about your last stay with us. We truly appreciate your kind words regarding our primary location as well as our colleagues, which do their best every day in order to provide the level of service we strive to deliver! We hope to welcome you...

Reviewed 4 weeks ago via mobile

Lovely postion, lovely hotel, lovely people, good meals. We chose a club room. Room clean and comfortanle. Great view of lake and water show. Staff keen to help. Thanks Eileen, Pablo and all staff. We loved our stay with you and are happy to recommend the Hyatt Regency We will be back!

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Helpful?
Thank Rosie M
Melbourne, Australia
Reviewed 5 weeks ago

Loved the hotel. It was modern with helpful and efficient staff. Nothing was a problem. Dining in the hotel is reasonable, for hotel prices, and the food was good. Lakeview rooms are of course premium, so we had a room that faced into the veranda garden which was very pretty to look onto. Will stay at this hotel again.

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1Thank TeamDookie
London, United Kingdom
Reviewed 17 April 2017

Review collected in partnership with Hyatt Hotels
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Thank Andy V
Singapore, Singapore
Reviewed 17 April 2017

Hotel stay was great, room was of good size and cleanliness was excellent. I noted even the unused bathtub was cleaned during my stay. Location is very well located within the tourist and shopping district, transportation may not be convenient as its usually very crowded and slow traffic / jam. Two rooms were booked under my personal account for 3...

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Helpful?
Thank PF37
Hyatt Regency H, Guest Experience Team at Hyatt Regency Hangzhou, responded to this review

Dear PF37, First and foremost, thank you for the time taken in sharing with us about your recent visit to our beloved hotel. While we are very glad to hear about your positive overall stay during your time with us, we are truly concern about your post departure experience. We understand that even when a guest is no longer “In...

Milpitas, California
Reviewed 16 April 2017

Stayed here for 3 days. Loved everything about this place starting from their location. The staff is very courteous and the food options are excellent! I can't imagine living in any other hotel but here during my future trips.

Review collected in partnership with Hyatt Hotels
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1Thank Narayanan K
Coto de Caza, California
Reviewed 11 April 2017

I stayed here for 2 night last month and found the hotel to be very nice. It is not over the top opulent but for American travelers it is very good. English is spoken here and you will not have problem communicating with the staff. The buffet breakfast was very good with a wide selection of foods. My only issue...

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Helpful?
Thank Rob H

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting

Additional Information about Hyatt Regency Hangzhou

Address: No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou
Price Range: €123 - €316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Hangzhou 5*
Number of rooms: 390
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Hyatt Hotels Corporation, Ctrip TA, Agoda, Priceline, Cheap Tickets, Cancelon, TripOnline SA and HotelQuickly so you can book your Hyatt Regency Hangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Hangzhou Hotel Hangzhou
Hyatt Hangzhou
Hangzhou Hyatt Regency
Hotel Style:
#5 Spa Hotel in Hangzhou
#5 Family Hotel in Hangzhou
#6 Romantic Hotel in Hangzhou
#7 Luxury Hotel in Hangzhou
#8 Business Hotel in Hangzhou
#49 Best Value Hotel in Hangzhou
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Questions & Answers

Questions? Get answers from Hyatt Regency Hangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a Lake view otherwise you'll be disappointed.”
jtD2676ZR, 22 May 2017 | Read review
“great view from the lake at the corner rooms !”
ClaudyaP, 18 May 2017 | Read review
“Don't pay extra for Lake View Rooms”
G3169EFjamesw, 2 Apr 2017 | Read review
“Get a room facing the lake”
timoc11, 30 Mar 2017 | Read review
“Pay the difference but try to stay in a lake-view room. It is a ravishing view.”
AndreaF_11, 27 Jan 2017 | Read review
5 of 5
Ctrip.com
US$156* /night
View Deal
Booking.comUS$201
Hyatt.comUS$201
AMOMAUS$406
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
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