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Merchant Marco Hotel

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Traveller (106)
Room & Suite (28)
Dining (8)
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Overview
  • Excellent29%
  • Very good52%
  • Average14%
  • Poor4%
  • Terrible1%
Travellers talk about
“mainland hotels”(2 reviews)
“west lake”(37 reviews)
“garden hotel”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (256)
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32
14
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All reviewsmainland hotelswest lakegarden hotelwithin walking distancevia ctripshower and bathtubexcellent hotelfour star hotelcentral locationbuffet breakfastchinese guestsbooked this hotelmin walktrain stationnice roomcomfortable bedmerchants
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1 - 5 of 83 reviews
Reviewed 16 February 2018

Hotel room fine, although foyer and other places extremely cold. One restaurant was completely closed and other, a Chinese one, had a wedding or similar and a karaoke full blast, air thick with smoking and folk being taking out drunk. In then end got biscuits...More

Thank Stephanie F
Reviewed 11 February 2018

The hotel itself is nice enough, but it is an hour by taxi from the nearest attraction, and further by bus. Unless you have your own transportation, you will essentially be stuck in the hotel. There's literally nothing within walking distance except a police station,...More

1  Thank Andrew D
Reviewed 18 January 2018

November 7, 2017 - I stayed at the Merchant Marco Garden Hotel as part of an organized group trip through Nexus Travel Agency. We arrived around 7pm at night. Our check in was quick. Our room had two queen beds, night tables, television, and plenty...More

1  Thank JerryH9905
Reviewed 25 November 2017

It wasn't a 5 star Hotel which I knew, but right on par with a 4 star. For 600 rmb including one breakfast (weekend price), it's ok. The rooms were clean with all the expected amenities. Breakfast was surprisingly complete as well, though none of...More

Thank howardxp1
Reviewed 26 October 2017 via mobile

I have never stayed at a hotel that sells condoms in the room. We arrived at this hotel with a tour group and much to all our surprise we all had condoms and shaving kits in our bathrooms complete with a price tag. After leaving...More

1  Thank Rod B
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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$67 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Hangzhou
#38 Luxury Hotel in Hangzhou
#143 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$67 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Hangzhou
#38 Luxury Hotel in Hangzhou
#143 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms
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Traveller (106)
Room & Suite (28)
Dining (8)
Questions & Answers
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Darren C
21 July 2015|
AnswerShow all 4 answers
Response from Cazali | Reviewed this property |
I don't think they do breakfast - but there were renovations going on in the bar (closed) when we were there (Feb 2015), so possibly that was temporary. There are two Starbucks close by, and we had wonderful dim sum in the... More
1
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Room Tips
"Ask for a room away from construction."
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"Higher the floor better the view"
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"make sure ask for quieter room"
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"I was upgraded to a higher floor with a view of the river, nice! Lowest internet rate are for lower floors"
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