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1/10/2017 2/10/2017
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    Sofitel Hangzhou Westlake

    No.333 Xihu Avenue, Hangzhou 310002, China
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$251
    US$205
    SAVE US$46
    US$251
    US$207
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    US$208
    Traveller (247)
    Room & Suite (80)
    Dining (32)
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    Overview
    • Excellent36%
    • Very good40%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “kwee zeen” (5 reviews)
    “club room” (14 reviews)
    “haagen dazs” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Dianli Hotel
    2 reviews
    #1,126 of 2,420 hotels in Hangzhou
     
    Zhejiang Oriental Hotel
    33 reviews
    #706 of 2,420 hotels in Hangzhou
     
    Yongjin Hotel
    10 reviews
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    Hanting Express (Hangzhou Xihu Meiyuan)
    47 reviews
    #852 of 2,420 hotels in Hangzhou
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (604)
    Traveller rating
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    1 - 5 of 339 reviews

    Reviewed 1 week ago

    Despite initial language related problems thanks to excellent work by Cecile all went better than well. My wife 's birthday cake was also most welcome. Cecille , Thomas the duty manager Linda and Marina made our stay very good and most welcome - thank you1

    Review collected in partnership with Accorhotels.com
    Thank boghos93
    Reviewed 2 weeks ago via mobile

    Stayed for 2 nights and felt most welcome at reception, by all staff especially Marina who was like a new cadet to the group. She was warm and friendly and assisted in everything... from maps to little like English tea bags. We were given a...More

    Thank Sandy H
    Reviewed 2 weeks ago via mobile

    Stayed here for 1 day for work. The location is nice, just across the road from the nice part of the west lake. Alot of the staff don't speak English which is a shame for a 5star intentional hotel. They have a lovely roof terrace...More

    Thank TTle888
    Reviewed 3 weeks ago

    Room is clean, the buffet breakfast has a lot of choices, with both Chinese and Western food. The location is convenient, just near the famous West Lake. Staff are very nice, helpful. Will go back again.More

    Thank lets_go-TRIP
    Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 3 weeks ago

    Dear lets_go_TRIP, Thank you for sharing a positive review on Tripadvisor. I am glad to know that you like our breakfast especially commend staff service, I will share with our team, it is our hope to welcome you back and wish your next stay will...More

    Reviewed 4 weeks ago

    I had a really great stay in Sofitel Hangzhou! Staff is super friendly and professional. I left mu USB in the business centre, and the staff can locate me in the restaurant and return to me. I need it for my important presentation in the...More

    Thank anna1132017
    Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 3 weeks ago

    Dear anna1132017, Thank you for sharing with your wonderful experience. I will share your comments with our team and appreciate the staff who pick up the USB on behalf of management, I believe this will serve as an encourage to all of our team members....More

    Dianli Hotel
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    Hanting Express (Hangzhou Xihu Meiyuan)
    47 reviews
    #852 of 2,420 hotels in Hangzhou
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Pool
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Free Parking
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Pool
    • Hot Tub
    • Golf course
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$124 - US$202 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Hangzhou
    • #10 Business Hotel in Hangzhou
    • #10 Spa Hotel in Hangzhou
    • #16 Luxury Hotel in Hangzhou
    • #37 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 233
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Priceline, Ctrip TA, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Sofitel Hangzhou Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Sofitel Hangzhou Westlake Hotel Hangzhou ,
    • Hangzhou Sofitel
    Add Photo Photos
    Traveller (247)
    Room & Suite (80)
    Dining (32)
    Pool & Beach (3)
    Hotel & Grounds (159)
    Bathroom (21)
    Business Centre & Event Rooms (2)
    Nearby
    Zhejiang Oriental Hotel
    33 reviews
    .16 km away
     
    Hanting Express (Hangzhou Xihu Meiyuan)
    47 reviews
    .18 km away
     
    Dianli Hotel
    2 reviews
    .11 km away
     
    Yongjin Hotel
    10 reviews
    .17 km away
     
    Nearby Restaurants
    Starbucks (XiHu TianDi)
    40 reviews
    .22 km away
    Wasabiya Japanese Restaurant (Yongjin Plaza)
    5 reviews
    .28 km away
    Hai Di Lao Hotpot
    8 reviews
    .28 km away
    Bellagio Cafe Jia Chang Cai
    5 reviews
    .25 km away
    Nearby Attractions
    Museum of Traditional Chinese Medicine (Hu Qing Yu Tang)
    54 reviews
    .93 km away
    Hangzhou Museum
    36 reviews
    .83 km away
    Qinghe Square
    33 reviews
    .73 km away
    Wushan Square
    34 reviews
    .83 km away
    Ask a question
    Questions & Answers
    rui25frosty
    5 January 2017|
    AnswerShow all 2 answers
    Response from Rachael T | Reviewed this property |
    Sorry, I likely will not be much help. I took a cab and gave him the name of the hotel and address. Good luck!
    0
    Votes
    Room Tips
    "Book for lake view room"
    Read review
    "Take a room with lounge access and to the backside, much quieter"
    Read review
    "Just avoid this hotel"
    Read review
    "Front facing Westlake"
    Read review
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