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    Sofitel Hangzhou Westlake

    588 Reviews
    #16 of 2,386 Hotels in Hangzhou
    No.333 Xihu Avenue, Hangzhou 310002, China
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$181
          US$163
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          US$181
          US$163
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          US$164
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          Hotwire.comUS$164
          Agoda.comUS$163
          CancelonUS$181
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          Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
          All photos (288)
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          Certificate of Excellence
          Traveller (238)
          Room & Suite (80)
          Dining (32)
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          Overview
          4.0
          588 reviews
          • Excellent36%
          • Very good39%
          • Average16%
          • Poor6%
          • Terrible3%
          Travellers talk about
          “kwee zeen” (4 reviews)
          “french touch” (3 reviews)
          “club room” (14 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          5.0 Star Hotel
          All hotel details
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (588)
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          1 - 5 of 588 reviews

          Reviewed 2 days ago via mobile
          Experience at sofitel

          I went to Sofitel for 2 nights . The staff is very good all speak a good English , the lounge is nice and food is ok . Do not expect to spend a quiet night in this hotel the sound insolation is very bad...More

          Thank Henry L
          Reviewed 5 days ago
          Great modern hotel in superb location for Westlake

          A very modern hotel just across from Westlakewith with a Costa coffee and Haagen Dazs there to chill out.The room was huge ,airy, light and spotless with very comfortable beds. Staff helpful and friendly and the lobby was a quiet place to relax with a...More

          Thank KEITH T
          Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 3 days ago

          Dear KEITH T, Thank you for writing us a positive review on Tripadvisor. I am glad that you enjoyed the staying experience in our hotel, staff helpful and friendly is much meaningful for us, I will share it with our team. we hope your next...More

          Reviewed 1 week ago
          A hotel next to West Lake

          I spent only 2 days in Hangzhou and my only purpose for this trip is to walk around West Lake. That is why I choose this hotel. The outlook of the hotel does not look like a 5-star hotel as it looks a bit old....More

          Thank 8160momo
          Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 1 week ago

          Dear 8160momo, Thank you for writing us a positive review. It is really pleasure to know that you like the "Magnifique First Lady High tea", I will share it with our team, and we hope more and more guest will love it. We appreciate your...More

          Reviewed 2 weeks ago
          Great hotel

          We thoroughly enjoyed our stay at this hotel. It is very well located, near the Lake, shopping and a range of restaurants. Rooms are comfortable and very well appointed. We were offered an upgrade to a Club room which then afforded us breakfast in the...More

          Thank Jo K
          Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 2 weeks ago

          Dear Jo K, Thank you for posting a positive review on Tripadvisor. We are happy to know that your stay with us was fantastic, we hope with your recommendation, more and more guest would love Sofitel Hangzhou. We appreciate your sharing again, and looking forward...More

          Reviewed 3 weeks ago
          Not the luxury hotel we expected

          The Sofitel Westlake calls itself a luxury hotel, but it isn't! Within the pre-check in-call I asked again whether the baby crib will be in our room upon arrival. The lady said: "sure"! When we entered our hotel room we learned that it is a...More

          Review collected in partnership with Accorhotels.com
          Thank oliver355
          Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 2 weeks ago

          Dear oliver355, Thank you for staying with us and providing feedback. We truly regret about your arrival experience and baby crib arrangement, please rest assure that we will address the problem and prevent future occurrence. and regarding the restaurant song, we notice it was children's...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Pool
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Shuttle Bus Service
          • Free Parking
          • Self-Serve Laundry
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Pool
          • Hot Tub
          Details
          • Price range
          • US$120 - US$170 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #7 Romantic Hotel in Hangzhou
          • #9 Spa Hotel in Hangzhou
          • #10 Business Hotel in Hangzhou
          • #14 Luxury Hotel in Hangzhou
          • #43 Best Value Hotel in Hangzhou
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 233
          • Reservation Options
          • TripAdvisor is proud to partner with ACCOR, Booking.com, Travelocity, Hotels.com, Hotwire, Agoda, Ctrip TA, Orbitz, Priceline, Expedia, TripOnline SA, Cheap Tickets, Cancelon, Hotel.de and HotelQuickly so you can book your Sofitel Hangzhou Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • China >
          • Zhejiang >
          • Hangzhou
          • Also Known As
          • Sofitel Hangzhou Westlake Hotel Hangzhou ,
          • Hangzhou Sofitel
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          All photos (288)
          Full view
          Traveller (238)
          Room & Suite (80)
          Dining (32)
          Pool & Beach (3)
          Hotel & Grounds (150)
          Bathroom (21)
          Business Centre & Event Rooms (2)
          Nearby
          Nearby HotelsSee all 2,386 hotels in Hangzhou
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          Dahua Hotel
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          Nearby Restaurants
          Starbucks (XiHu TianDi)
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          BaiLu Restaurant (XiHu Yin Tai)
          15 reviews
          .31 km away
          Wasabiya Japanese Restaurant (Yongjin Plaza)
          5 reviews
          .28 km away
          Bellagio Cafe Jia Chang Cai
          5 reviews
          .25 km away
          Nearby Attractions
          Museum of Traditional Chinese Medicine (Hu Qing Yu Tang)
          54 reviews
          .92 km away
          Hangzhou Museum
          35 reviews
          .83 km away
          Qinghe Square
          32 reviews
          .73 km away
          Wushan Square
          33 reviews
          .83 km away
          Questions & AnswersAsk a question
          rui25frosty
          Hi, How do I get to the Hotel from Ningbo airport? Thanks.
          5 January 2017|
          Answer Show all 2 answers
          Response from Rachael T | Reviewed this property |
          Sorry, I likely will not be much help. I took a cab and gave him the name of the hotel and address. Good luck!
          0
          Votes
          Room Tips
          "Front facing Westlake"
          Read review
          "Up-grade to an Executive room, it offers many extras"
          Read review
          "Do not stay close to the lifts"
          Read review
          "Try to get a room with lounge access. It really is a great lounge with spectacular views, indoor and out..."
          Read review
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