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The hotel is located in a good location. The check-in process was very quick. Service is ok. The breakfast is ok too. 90% Chinese food then 10% western. The only problem for this hotel is the name. This is not holiday inn. It is a...More
A Very good hotel -Located in the heart of the city
The rooms are very nice with excellent bed and pillows
all staff are very good and there are staff in the reception who can speak./understand english well
MINUS POINT - There is no restaurant...More
The rooms are big but do note that you will have to loan the router from the front desk to get wifi access. There are only limited router hence depending on your luck you may not get any wifi.
You may get funny name cards...More
Rooms are fine, slept like a log, mostly due to the whiskey consumed elsewhere. Breakfast wasn't to my taste, not really a restaurant. It's exactly what it says on the tin. Staff seem nice and have enough English to make checking in easyMore
Thank Derek Patrick B
Response from Harry Y, IHG Social Listening Team at Holiday Inn Express Hangzhou Grand CanalResponded 20 November 2014
Thank you for taking the time to post a review about our hotel, it is good to know that you appreciate our hotel's service. On the other hand, we are sorry for not being able to meet to your expectation and regret you...More
If your on business and you would want to stay in a hotel that provides international standards of service then this IHG group hotel is for you. The TV has English channels. The room is definitely complete with the standard amenities including an excellent bed...More
Thank philip james r v
Response from Harry Y, IHG Social Listening Team at Holiday Inn Express Hangzhou Grand CanalResponded 3 June 2014
Dear philip james r v,
Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience.Your encouraging review will help us constantly improve our services....More
US$43 - US$55 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hangzhou Grand Canal Hotel Hangzhou