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Courtyard Hangzhou Wulin

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#3 of 2,349 Hotels in Hangzhou
Certificate of Excellence
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Courtyard Hangzhou Wulin
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589 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Hangzhou Wulin
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Showing 314: English reviews
Reviewed 8 May 2016 via mobile

The hotel has an extremely customer focused attitude and it is consistant in all areas! Annie Ni is the best! 24 hour gym is perfect for my schedule!! Highly recomend this hotel for the service and value.

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Thank Gamecock64
Singapore
Reviewed 2 May 2016

Value for money and a comfortable stay in a city teeming with people during the 1 May holiday - always a mistake to travel in that season. It was a very comfortable stay for us, given that we had by then traveled across the provinces to Hangzhou. Staying at the Courtyard was a nice haven and bookend to our China...

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1Thank chongbrood
Auckland, New Zealand
Reviewed 22 April 2016

I enjoyed my stay here very much. The front desk staff were very friendly and helpful, providing us with directions to the subway, and even told us which restaurant to go to eat to try local food at reasonable prices. Our room was great, with comfy and big beds (I requested for 2 double beds as we had 3 of...

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Thank Aimbig_karen
Shanghai, China
Reviewed 10 April 2016 via mobile

As a lifetime Platinum member, I am very familiar with the Marriott standards. This property is best in class for its service. From the front desk, to its concierge, to its Momo cafe and finally to its Executive Lounge, the consistency in service is amazing. It's sister property JW next door should learn from the Courtyard!

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Thank ttwee
Canada
Reviewed 8 April 2016 via mobile

I've been staying in different Marriott Hotels for the past years as I like their high standard on rooms and beddings. I don't have to worry the cleaniness. I stayed in this hotel for 1 nite. It's a bit disappointed although there are many good ratings for this hotel. First of all, it's hard to find if you take subway....

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Thank Sylvia L
Mary z, General Manager at Courtyard Hangzhou Wulin, responded to this review

Dear Sylvia, Thank you very much for staying with us, and much obliged for providing us your stay experience! Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. Please accept my sincere apology for which didn’t match your expectations and made you uncomfortable, thank you very much for binging it...

drachten
Reviewed 6 April 2016

The hotel is good, lies next to big brother Marriott. It is a nice hotel, rooms are good of size. The ones with 2 queen size beds are smaller but longer than the room with one king size bed. I prefer the last one. In comparison to the hotel the restaurant was average, that's probably why we were the only...

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Thank royDrachten
Hong Kong, China
Reviewed 1 April 2016

Our 5 point review: 1) Comfortable stay at a clean hotel 2) Definitely a value pick, and connected to the JW Marriott in case you want some luxury dining 3) A bit of a distance from the West Lake however, will definitely need to take a cab to get there, so not as convenient 4) Service was friendly and helpful,...

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Thank Andrew W
Mary z, Front Office Manager at Courtyard Hangzhou Wulin, responded to this review

Dear Andrew W, Thank you very much for your great comments, We are always trying hard to provide our guest a comfortable and enjoyable stay. Our hotel is located in the city center, a very prosperous area, close to the most famous shopping mall. The next door is JW Marriott Hotel Hangzhou, an approachable luxury brand, Which has a very...

Kunshan, China
Reviewed 30 March 2016

I stay at this hotel when I am in Hangzhou often. I have tried others but this hotel give by far the best value. The people are very nice and helpful They speak English if you need help. The food is good and the rooms are clean and well kept. The TV gives a good variety if you need and...

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Thank David C
San Diego, California
Reviewed 28 March 2016

As a twin hotel of JW Marriott hangzhou, this hotel was really good. I think the only difference is that this hotel can't see West Lake so much... The location is very good and convenient... but may not have subways nearby. Professional Staff and very good rooms.. The parking is free... Breakfast was also very good.

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Thank Machilus
DC
Reviewed 26 March 2016

I stayed here once before and was pleasantly surprised. Upon return - I was not as impressed. The room is fine, though a little tired. But most noticeable is the service level is a bit degraded. Check in takes too long - particularly since I had already done digital check in with mobile app. Still must go through all the...

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Thank rbrech
Mary z, Manager at Courtyard Hangzhou Wulin, responded to this review

Dear guest, we would like to thank you for choosing Courtyard by Marriott Hangzhou Wulin hotel during your trip in Hangzhou and taking the time to share your experience with us. As this is not the level of service we are known for providing , I would like to extend my sincere apology for the unhappy experience you've encountered during...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Courtyard Hangzhou Wulin makes life on the road most enjoyable. The hotel’s guest rooms feature comfortable bedding with fluffy pillows, comforters and plush mattress toppers, individual climate control thermostats, mini-bar and many extras with deluxe or executive rooms as well as spacious suites available. The executive lounge boasts spectacular views of downtown where beverages and light snacks are served daily. We're also proud to share a modern lobby where you can sit, use the personal computers, be connected to free Wi-Fi or grab something light from MoMo-to-go. Take full advantage of the on-site amenities including an indoor pool, whirlpool and fitness center. Our on site restaurant, MoMo Café, offers full breakfast and all day dining serving Hong Kong tea café specialties. Whether visiting Hangzhou for business or leisure, you'll find friendly staff, many amenities and superb location at the Courtyard Hangzhou Wulin. ... more   less 

Additional Information about Courtyard Hangzhou Wulin

Address: 28 Hushu South Rd, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou > Gongshu District
Price Range: €103 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Hangzhou Wulin 4*
Number of rooms: 330
Reservation Options:
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Also Known As:
Courtyard By Marriott Hangzhou Wulin Hotel Hangzhou
Hotel Style:
#2 Family Hotel in Hangzhou
#3 Luxury Hotel in Hangzhou
#3 Romantic Hotel in Hangzhou
#4 Business Hotel in Hangzhou
#9 Best Value Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Hangzhou Wulin staff and other travellers.
3 questions
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Questions? Get answers from Courtyard Hangzhou Wulin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In winter time, its warm air cond is quite dry. I put a wet tower next to me bed to keep moist.”
Flyingaroundtheworld, 29 Dec 2016 | Read review
“no comments yet”
Robinchen2014, 8 Dec 2016 | Read review
“I think all the rooms are good and quiet. The very high floors may have a bit of a view toward West Lake.”
hittheroad9, 22 Nov 2016 | Read review
“Ask for a higher floor - closer to the lift - pref facing west lake side.”
ZubinC, 14 Nov 2016 | Read review
“a room on the high floor for a good view of the city”
Harry_NJ_USA, 9 Oct 2016 | Read review
5 of 5