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28/1/2018 29/1/2018
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    JW Marriott Hotel Hangzhou

    28 Hushu South Road, Gongshu District, Hangzhou 310006, China
    Hotel website
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    28/1/2018 29/1/2018
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    Traveller (413)
    Room & Suite (70)
    Dining (17)
    • Excellent76%
    • Very good19%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (655)
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    111 - 115 of 330 reviews

    Reviewed 3 October 2016

    Not at all disappointing but the rooms are looking just a little tired compared to some other Marriott properties I regularly visit. Really friendly staff and the in room bath amenities are fantastic. I would check in again for sureMore

    1  Thank Yakov M
    Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded 8 October 2016

    Dear Guest, Thank you for choosing JW Marriott Hotel Hangzhou. Every different hotel has its own style, which exhibit a sense of quality while also reflecting local characteristics. Our rooms are adorned with embroideries highlighting a domestic flare, giving rooms a classical touch while maintaining...More

    Reviewed 24 September 2016

    Our trip to Hangzhou was marred by a flight cancellation and we arrived a day late. The hotel that i booked was held with my CC and a confirmed reservation, since being a day late i was charged a day (no problem) but they released...More

    Thank MRT71
    Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded 28 September 2016

    Dear Guest, Warm welcome you as our new marriott member! Recently, the most iconic and visionary name in hospitality, Marriott International, expands to include the Starwood portfolio of hotels creating the world’s most desirable and prestigious collection of hotel brands. The new Marriott portfolio of...More

    Reviewed 23 September 2016 via mobile

    Very pretty hotel with really nice rooms. The bed was comfortable, the bathroom was full of good amenities, and the room was quiet. Our room was not the cleanest, which is why I only gave it 3 stars. The breakfast buffet was nice, with a...More

    Thank Beth E
    Response from Mary Q, Front Office Manager at JW Marriott Hotel HangzhouResponded 26 September 2016

    Dear Guest, Thank you for choosing JW Marriott Hotel Hangzhou. We are very grateful that you like our room, bed, bathroom and also the breakfast buffet, we will continuely keep up. besides, we have already reported to our management and related departments about the problem...More

    Reviewed 14 September 2016

    This hotel is another good one from this brand but falls a little short of the same in Beijing. Full of helpful staff and it has clean attractive rooms. Bit of a long wait for my room despite using the mobile check-in app. I was...More

    Thank Paul P
    Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded 18 September 2016

    Dear Guest, Thank you for choosing JW Marriott Hotel Hangzhou. Mobile check-in app is useful and helpful, especially for business traveler, sometimes the network unstable may cause the check-in process a little bit late, we will keep making it more intelligent. We will at your...More

    Reviewed 10 September 2016 via mobile

    Just had a wonderful time visiting this hotel, the staff was polite and the hotel was quite impressive for a Courtyard. Large restaurant with a wine cellar and lots to choose from the buffet selection. The rooms are nicely decorated and the beds were nice...More

    Thank Kini K
    Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded 12 September 2016

    Dear Guest, Thank you for choosing JW Marriott Hotel Hangzhou. Executive lounge is located on the top of our hotel, the view there is breathtaking and also the food and snacks are delicious. Your comment for silk shopping is really useful, it will help a...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • US$141 - US$207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Hangzhou
    • #3 Spa Hotel in Hangzhou
    • #3 Business Hotel in Hangzhou
    • #4 Luxury Hotel in Hangzhou
    • #8 Romantic Hotel in Hangzhou
    • #27 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 305
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Ctrip TA, Agoda, Hotels.com, Priceline, Travelocity, Orbitz, Cheap Tickets, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your JW Marriott Hotel Hangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
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    Traveller (413)
    Room & Suite (70)
    Dining (17)
    Hotel & Grounds (361)
    Bathroom (18)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    14 November 2017|
    Response from luitporia | Reviewed this property |
    You can take a taxi, it's reasonably priced. Not sure if metro is available. Take a print out of the address in Chinese and Taxi should be able to take you to the hotel.
    22 September 2014|
    AnswerShow all 5 answers
    Response from Kelvin W | Property representative |
    Dear Marionette, Thank you for your query, I am happy to be of assistance! Both are of the same distance, We'd like to suggest you to Hangzhou Station, Which is not so big, compares with the East station, and you can... More
    Room Tips
    "Best rooms are on high floors with a view of West Lake, corner room"
    Read review
    "Higher rooms facing the South have a view of West Lake."
    Read review
    "Choose a higher floor for a better city view"
    Read review
    "Choose a front street facing room for better view."
    Read review
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