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30/7/2017 31/7/2017
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    Four Seasons Hangzhou at West Lake

    No.5 Lingyin Road, Hangzhou 310013, China
    Hotel website
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$545
    US$545
    US$543
    Traveller (671)
    Room & Suite (547)
    Dining (145)
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    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Four Seasons Hangzhou at West Lake
    Special Offer: Bed and Breakfast
    Hotel packages
    Hyatt Regency Hangzhou
    918 reviews
    #9 of 2,391 hotels in Hangzhou
     
    Wyndham Grand Plaza Royale Hangzhou
    835 reviews
    #3 of 2,391 hotels in Hangzhou
     
    Sofitel Hangzhou Westlake
    592 reviews
    #17 of 2,391 hotels in Hangzhou
     
    Shangri La Hotel Hangzhou
    795 reviews
    #25 of 2,391 hotels in Hangzhou
     
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (483)
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    There are newer reviews for Four Seasons Hangzhou at West Lake
    See the most recent reviews

    11 - 15 of 330 reviews

    Reviewed 7 June 2017

    I was attending a meeting and picked the Four Seasons at West Lake during an internet search. It is a fantastic hotel combining a perfect location on the lake with traditional architecture and the typical perfect Four Seasons service. Definitely the best place to go...More

    Review collected in partnership with Four Seasons
    Thank michaelchristian2017
    Management response:Responded 10 June 2017

    Dear michaelchristian2017, Thank you for sharing your experience at Four Seasons Hangzhou via Tripadvisor! I am glad that you highlighted Four Seasons Hangzhou at Westlake is suitable for both meeting and leisure. It is definitely an ideal hotel to combine leisure and work. Spa and...More

    Reviewed 28 May 2017

    We will never forget our stay in Four Session Hangzhou. Hotel located in a wonderful romantic place. The staff and service were excellent. We enjoyed our stay and would like to come back again some time in future.

    Review collected in partnership with Four Seasons
    Thank viktork420
    Reviewed 23 May 2017

    Top notch hotel with surrounding so picture perfect that you may choose to just stay within without going out. Most rooms can enjoy their own private garden with space and privacy. We spent 4 nights and dined with the hotel half of the time and...More

    Review collected in partnership with Four Seasons
    Thank chinchengw2017
    Management response:Responded 24 May 2017

    Dear chinchengw2017, Thank you for sharing your experience with Four Seasons Hangzhou at West Lake through Tripadvisor. I am pleased to know that you enjoyed hotel private garden with privacy and personal space. I also loved the fact that you spent half of your time...More

    Reviewed 22 May 2017 via mobile

    A very tranquil property well located amongst beautiful gardens and just beside West Lake. There's no doubt it's the best address in the City and rooms are very spacious and lovely - great bathrooms, lots of work and living space, very good climate control and...More

    1  Thank Int_traveller100
    Management response:Responded 24 May 2017

    Dear Int_traveller100, Thank you very much for taking time to share your experience in Four Seasons Hangzhou at West Lake via Tripadvisor. I am pleased that you enjoyed our room space and design with a comfortable beds. We appreciated that you highlighted our staff being...More

    Reviewed 16 May 2017 via mobile

    I want to give this place 10 stars! Amazing service, fantastic location and accommodations. We stayed there 4 days and wished it was our home. Everyone, the entire staff was professional and wonderful to be around. Where ever you walked around the beautiful hotel the...More

    1  Thank globaltreck36
    Management response:Responded 24 May 2017

    Dear Yami and Geno, Thank you for taking your time to share your experience in Four Seasons Hangzhou at West Lake via Tripadvior. I was delighted to read that you gave our hotel a 10 stars and you enjoyed the greetings from our team members...More

    Hyatt Regency Hangzhou
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    Wyndham Grand Plaza Royale Hangzhou
    835 reviews
    #3 of 2,391 hotels in Hangzhou
     
    Sofitel Hangzhou Westlake
    592 reviews
    #17 of 2,391 hotels in Hangzhou
     
    Shangri La Hotel Hangzhou
    795 reviews
    #25 of 2,391 hotels in Hangzhou
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$451 - US$733 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Hangzhou
    • #2 Business Hotel in Hangzhou
    • #2 Luxury Hotel in Hangzhou
    • #2 Spa Hotel in Hangzhou
    • #3 Family Hotel in Hangzhou
    • #55 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 81
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Ctrip TA, Expedia, Orbitz, Cheap Tickets, Travelocity, TripOnline SA, Agoda, Hotwire, Cancelon and HotelQuickly so you can book your Four Seasons Hangzhou at West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Four Seasons Hangzhou At West Lake Hotel Hangzhou ,
    • 4 Seasons Hangzhou At West Lake
    Add Photo Photos
    Traveller (671)
    Room & Suite (547)
    Dining (145)
    Pool & Beach (94)
    Hotel & Grounds (484)
    Bathroom (28)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
    Jin Sha (Four Seasons Hotel Hangzhou at West Lake)
    145 reviews
    .18 km away
    WL Bistro (Four Seasons Hotel Hangzhou at West Lake)
    27 reviews
    .54 km away
    Amigo Restaurant & Bar
    41 reviews
    .76 km away
    Pur Restaurant
    5 reviews
    .87 km away
    Nearby Attractions
    Gu Shan (Solitary Hill)
    429 reviews
    1.36 km away
    Ping Hu Qiu Yue
    386 reviews
    1.39 km away
    Hangzhou Botanical Garden
    125 reviews
    .42 km away
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    169 reviews
    1.37 km away
    Ask a question
    Questions & Answers
    gigiweit
    19 January 2017|
    Answer
    Response from bpr18 | Reviewed this property |
    Quite a bit. They are truly a full service spa. Massage, gym, beautiful pool area. They have it all
    0
    Votes
    Tonya M
    3 April 2016|
    Answer Show all 2 answers
    Response from Rob K | Reviewed this property |
    I think the travel time is something like 2.5 hours and would suggest to leave 3 hours in case of traffic congestion.
    0
    Votes
    vivio33
    19 March 2016|
    Answer
    Response from rhs633 | Reviewed this property |
    Contact the manager of the hotel. They will, if possible, accommodate you and arrange sightseeing
    0
    Votes
    Room Tips
    "With private garden"
    Read review
    "All the rooms are spacious but choose one on the lake"
    Read review
    "We had a lagoon suite room, private, spacious and lovely view"
    Read review
    "We had 3 rooms and all were equally nice. Very spacious, and big bathrooms."
    Read review
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