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    Four Seasons Hangzhou at West Lake

    No.5 Lingyin Road, Hangzhou 310013, China
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    30/7/2017 31/7/2017
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    US$545
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    Traveller (671)
    Room & Suite (547)
    Dining (145)
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    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Four Seasons Hangzhou at West Lake
    Special Offer: Bed and Breakfast
    Hotel packages
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    Hyatt Regency Hangzhou
    918 reviews
    #8 of 2,391 hotels in Hangzhou
     
    Wyndham Grand Plaza Royale Hangzhou
    835 reviews
    #3 of 2,391 hotels in Hangzhou
     
    Sofitel Hangzhou Westlake
    592 reviews
    #17 of 2,391 hotels in Hangzhou
     
    Shangri La Hotel Hangzhou
    795 reviews
    #28 of 2,391 hotels in Hangzhou
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (483)
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    1 - 5 of 330 reviews

    Reviewed 4 days ago

    After a 20 hour travel day I arrived in the early morning to the Shanghai airport and began looking for a driver from the FS Hangzhou who was supposed to be there to pick me and my daughter up, as I had arranged several weeks...More

    1  Thank SheaG
    Reviewed 5 days ago

    This hotel is on par with your standard luxury offerings- excellent facilities (though thinner walls than you would expect), location, and staff. We came in the low season and were upgraded because our travel site apparently made a mistake and didn't put the right room...More

    Thank FareGlitches_dot_com
    Reviewed 1 week ago

    Overall it's very enjoyable, other than the bath/shower products and the fact their outdoor pool STINKS majorly due to maintanance during the entire time of my stay. If you love water, better check with them because the outdoor pool itself is really nice. One of...More

    Review collected in partnership with Four Seasons
    Thank Hahahahahaha123
    Management response:Responded 4 days ago

    Dear Hahahahahaha123, Thank you for sharing your experience at Four Seasons Hotel Hangzhou at West Lake via Tripadvisor. I am delighted you had a enjoyable stay however we are concerned to hear your thoughts on our outdoor pool and our bathroom toiletry. I will review...More

    Reviewed 1 week ago

    I stayed several Four Seasons hotels in the past, i can say this is the best one so far. Not only the hotel landscape and interior design impressed me, but everything, especially staff, made my vacation a great memory. The most impressive experience i had...More

    Review collected in partnership with Four Seasons
    Thank Kwanrudee M
    Management response:Responded 4 days ago

    Dear Kwanrudee M, Thank you for sharing your experience at Four Seasons Hotel Hangzhou at West Lake via Tripadvisor! I was delighted to read that you were generally satisfied with your stay. The primary goal of all of us at Four Seasons is to provide...More

    Reviewed 1 week ago

    I can never get enough of the Four Seasons Hotel at West Lake in Hangzhou. I just spent a week there and I truly love it. This is my third visit the past 12 months and everyday was as enjoyable as it could be. Give...More

    Review collected in partnership with Four Seasons
    Thank George H
    Management response:Responded 4 days ago

    Dear George H, Thank you for sharing your loyalty with Four Seasons Hotel Hangzhou at West Lake via Tripadvisor. I am delighted that you spent a wonderful week with us and you enjoyed your everyday in the hotel. We are immensely gratifying to know when...More

    Hyatt Regency Hangzhou
    918 reviews
    #8 of 2,391 hotels in Hangzhou
     
    Wyndham Grand Plaza Royale Hangzhou
    835 reviews
    #3 of 2,391 hotels in Hangzhou
     
    Sofitel Hangzhou Westlake
    592 reviews
    #17 of 2,391 hotels in Hangzhou
     
    Shangri La Hotel Hangzhou
    795 reviews
    #28 of 2,391 hotels in Hangzhou
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$451 - US$733 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Hangzhou
    • #2 Spa Hotel in Hangzhou
    • #2 Luxury Hotel in Hangzhou
    • #2 Business Hotel in Hangzhou
    • #3 Family Hotel in Hangzhou
    • #55 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 81
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Orbitz, Booking.com, Expedia, Travelocity, Ctrip TA, Cheap Tickets, Agoda, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Four Seasons Hangzhou at West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Four Seasons Hangzhou At West Lake Hotel Hangzhou ,
    • 4 Seasons Hangzhou At West Lake
    Add Photo Photos
    Traveller (671)
    Room & Suite (547)
    Dining (145)
    Pool & Beach (94)
    Hotel & Grounds (484)
    Bathroom (28)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
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    Nearby Restaurants
    Jin Sha (Four Seasons Hotel Hangzhou at West Lake)
    145 reviews
    .18 km away
    WL Bistro (Four Seasons Hotel Hangzhou at West Lake)
    27 reviews
    .54 km away
    Amigo Restaurant & Bar
    41 reviews
    .76 km away
    Pur Restaurant
    5 reviews
    .87 km away
    Nearby Attractions
    Gu Shan (Solitary Hill)
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    1.36 km away
    Ping Hu Qiu Yue
    386 reviews
    1.39 km away
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    .42 km away
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    169 reviews
    1.37 km away
    Ask a question
    Questions & Answers
    gigiweit
    19 January 2017|
    Answer
    Response from bpr18 | Reviewed this property |
    Quite a bit. They are truly a full service spa. Massage, gym, beautiful pool area. They have it all
    0
    Votes
    Tonya M
    3 April 2016|
    Answer Show all 2 answers
    Response from Rob K | Reviewed this property |
    I think the travel time is something like 2.5 hours and would suggest to leave 3 hours in case of traffic congestion.
    0
    Votes
    vivio33
    19 March 2016|
    Answer
    Response from rhs633 | Reviewed this property |
    Contact the manager of the hotel. They will, if possible, accommodate you and arrange sightseeing
    0
    Votes
    Room Tips
    "With private garden"
    Read review
    "All the rooms are spacious but choose one on the lake"
    Read review
    "We had a lagoon suite room, private, spacious and lovely view"
    Read review
    "We had 3 rooms and all were equally nice. Very spacious, and big bathrooms."
    Read review
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