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Wyndham Grand Plaza Royale Hangzhou

943 reviews
#1 of 2,497 Hotels in Hangzhou
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Traveller (303)
Room & Suite (107)
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Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“thai restaurant”(72 reviews)
“west lake”(209 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (943)Write a Review
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518
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81
18
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All reviewsthai restaurantinternational staffwest lakethe hotel staffmanagement teamspecial thankspillow menulake viewbreakfast buffetwould highly recommend this hotelenglish speaking stafflarge bathroomassistant managerexcellent hotelbeautiful cityfront officechoose this hotel
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1 - 5 of 621 reviews
Reviewed 3 days ago

Wyndham Grand Plaza Royale in Hangzhou , The location fantastic it's right by westlake , The hotel staff were truely amazing and felt home from home , The health facilities pool & gym were fabulous , This hotel is one of the best I have...More

Thank michaelddrew
A TripAdvisor Member
1
Reviewed 2 weeks ago via mobile

My trip was for complete one month (January 2018 ) stay on this fantastic hotel which has the excellent services specially ''Anita'' (customer assistant manager) support and service from first moment in hotel and helped me to find many places in Hangzhou and hope to...More

Thank A TripAdvisor Member
Reviewed 3 weeks ago

This is a very impressive hotel. The room was beautiful, the food was great, However, what stood out most was the warm welcome we had. As expats in China, it was a real treat to spend time talking with manager Leonardo, who took time to...More

Thank Katherine D
Reviewed 3 weeks ago via mobile

Really nice hotel to stay when you are in Hangzhou. The staff are all very nice and helpfull. Especially Ruslan C. If you need anything, he is always around to help you. From taxi's over train tickets. Just ask him! He Will fix it for...More

Thank Alexandervdh
Reviewed 3 weeks ago

We travelled to Hangzhou for 4 nights during our honeymoon and we are very happy with our stay at this hotel. The staff is polite, they always smile and are always helpful. We were provided with excellent service every day. The rooms are also quiet,...More

Thank JanTorvald
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$126 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Hangzhou
#1 Luxury Hotel in Hangzhou
#1 Business Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#24 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$126 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Hangzhou
#1 Luxury Hotel in Hangzhou
#1 Business Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#24 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (303)
Room & Suite (107)
Dining (28)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
katie542
15 August 2017|
AnswerShow all 7 answers
Response from MrMcBKing | Reviewed this property |
Take business class. It's more expensive than first class but so much better. Book through Travel China Guide and they'll deliver the tickets to your hotel or you can pick them up at the station. The main train station is... More
0
Votes
YTCHENG
6 March 2017|
Answer
Response from Christopher D | Property representative |
Dear guest, Thank you for choosing our hotel to stay during your visit to Hangzhou. Regarding the impression show, it will reopen in May 2017 only, the date is not confirmed yet. However, there is another show called... More
0
Votes
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Room Tips
"westlake view twin beds"
Read review
"all rooms are good"
Read review
"If you want a beautiful room, ask for 1801 - it was glorious. Love the old-school dressing table area!"
Read review
"thai restaurant"
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