We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crystal Orange Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Prices from our online travel partners are not available
Our online travel partners don't provide prices for this accommodation, but we can search other options in Hangzhou
Check In Check Out
Show Prices
Management photos
Crystal Orange Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

779 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 147: English reviews
Reviewed 18 October 2016 via mobile

Thankfully only stayed at this hotel for one night. First thing when I arrived to this hotel at night with my wife. We weren't greeted and told they don't accept Chinese passport as a form of ID since my wife is Chinese. We were escorted to the police station by foot for 20mins to verify her ID. Once we finally...

Thank Raymond G
Reviewed 13 October 2016

Just had the one night here rooms are comfortable and modern there was a large balcony with outdoor furniture. Across the road from the lovely gardens and lake area with some well maintained paths and gardens. Attached cafe was alright but not great managed to get some eggs and toast for breakfast but did have a Chinese speaking person with...

Thank Paul B
Hualien, Taiwan
Reviewed 4 May 2016

Crystal Orange is just across the Lake! This design hotel, with its arty look is definately a great place to stay in Hangzhou. Rooms were compact, with huge bed and power speaker with nice playlist. Great place to stay after party in town. Breakfast was not included, and should be avoided if possible.

Thank Peter L
Vancouver, Canada
Reviewed 20 April 2016

This is a cool looking hotel right next to the West Lake. The Longjing tea farm is also within walking distance, and is definitely worth a walk or bike ride up the hill. Don't buy Dragonwell tea anywhere but here! It's sold everywhere in China, but getting it direct from the tea farm is far cheaper. They aren't kidding when...

Thank Melissa K
Hong Kong, China
Reviewed 21 December 2015 via mobile

The hotel was small, the room was small also. But it was clean and the services were okay. Right next to Westlake. Very convenient. Room rate was reasonable. Considered as good value for money paid. The hotel restaurant had good food with very reasonable price.

Thank Jimmy Y
Florence, Italy
Reviewed 20 December 2015 via mobile

Stayed there for business one night In spring 2015. Actually I liked my room, the speaker set with a nice playlist, the bathroom and overall I had a nice experience. Had lunch at their Resturant and also had a nice experience. The team and the General manager were outstanding. It's not a traditional luxury hotel; it is more a kind...

Thank Valeriano A
Reviewed 31 May 2015

I spent one night stay at this hotel during my visit to West Lake. This hotel is hidden at a valley corner and make sure you have the two roads junction (Qingbo Street and Nanshan road) given to taxi driver so that they can send you to the hotel. It is opposite the Holiday Wuyang hotel. Started with a quick...

Thank Hengor
Kuala Lumpur, Malaysia
Reviewed 5 November 2014

I have been trying to look for a nice hotel nearby West Lake. There are quite a few around West Lake but most of them are charge at the high side. Finally I decided to book this hotel based on some reviews, its location and also within my budget. It is very much depend on what activities you are looking...

1Thank hshlng
Reviewed 29 October 2014

If you want a hotel near West Lake which is affordable and decent, Crystal Orange is the answer. I spent 5 nights here. It's not a very big hotel and it's located in a small alley. Opposite the hotel lies West Lake. If you wish to explore a bigger area of West Lake, you can rent a bike from the...

Thank aabelle
Reviewed 22 October 2014

I had very high expectations on this hotel before checking in due to its many good review. Probably, I just happened to be one of the unluckier ones. The moment we stepped into the hotel, the staff have been very professional and fast in processing our check-in. As our room was not ready yet, they showed us another room which...

1Thank TotoChan

227 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (225)
Hotel & Grounds (25)
Room/Suite (23)
Bathroom (14)
View from Room (3)
Pool/Beach Area (2)
Dining (1)
Other (157)

Management photos: Courtesy of the property manager

All Management Photos (2)
Hotel & Grounds (1)
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hangzhou hotels
Wuyang Holiday Hotel
#69 of 2,315 in Hangzhou
53 reviews
Xihu Resort
Dahua Hotel
Dahua Hotel
#59 of 2,315 in Hangzhou
154 reviews
Sofitel Hangzhou Westlake
#11 of 2,315 in Hangzhou
531 reviews
Show Prices
Show Prices
Show Prices
The East Hotel Hangzhou
#5 of 2,315 in Hangzhou
284 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Crystal Orange Hotel

Address: No.122 Qingbo Street, Nanshan Road, Shangcheng District, Hangzhou 311703, China
Region: China > Zhejiang > Hangzhou
Hotel Class:4 star — Crystal Orange Hotel 4*
Number of rooms: 113
Also Known As:
Hotel Crystal Orange
Crystal Orange Hangzhou
Hotel Style:
#45 Luxury Hotel in Hangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Crystal Orange Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid top floor rooms, as there is no elevaitor all the way to the top”
 of 5 bubbles peterlN5867XN, 4 May 2016 | Read review
“Be careful of Hangzhou taxi driver, they might be picking up passengers midway and still charging you the same price.”
 of 5 bubbles Hengor, 31 May 2015 | Read review
“Rooms without balcony are more spacious.”
 of 5 bubbles hshlng, 4 Nov 2014 | Read review
“Ask for a room with individual air conditioning if you have issues with high temperatures. If you're sensitive/superstitious, request to sleep in a room not facing the graveyard.”
 of 5 bubbles no-name-entered-2014, 24 Apr 2014 | Read review
“choose a lake facing room. the lift does not serve the fifth floor.”
 of 5 bubbles francis_61jb, 29 Sep 2013 | Read review
5 of 5