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Crowne Plaza Kunming City Centre

194 reviews
#7 of 1,241 Hotels in Kunming
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Traveller (140)
Room & Suite (63)
Dining (29)
Overview
  • Excellent43%
  • Very good36%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Offers from Crowne Plaza Kunming City Centre
Special Offer: Book Direct and Save
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Contact Info
Name/address in local language
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Reviews (194)Write a Review
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All reviewsclub lounge accessupgraded to a suiteoutdoor poolbalcony doorthe hotel staff memberswould recommend this hotel to anyonefull bathroomsihg groupbank hotelcheck in processsmall balconyseafood buffetmainland chinawonderful staythe hotel is conveniently locatedhotel is modernconstruction noise
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1 - 5 of 144 reviews
Reviewed 1 week ago via mobile

I have booked 8 rooms this week for 6 nights at the Crowne Plaza Kunming city center hotel, i booked it for me and my guests because i have spent time at this hotel in other countries and i had good experiences, SADLY this is...More

Thank Hashem S
Response from BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City CentreResponded 5 days ago

Dear Hashem S, Thank you for your stay with us and taking time to share this detailed feedback, of course I'm regret to read about your experience. I feel terribly sorry that you weren’t satisfied with our service. Please accept my most sincere apology for...More

Hotel's Favourite
Reviewed 6 September 2017

We had booked an Executive Level Room but were upgraded to a Suite which was a nice way to start the holiday. The staff in the receptions area, the concierge and the executive lounge were all very friendly and attentive. The hotel is well located...More

Thank tholland55
Response from BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City CentreResponded 7 September 2017

Dear tholland55, Thank you for sharing your feedback on TA. It is indeed our accomplishment to be able to make your stay most memorable. Our perfect location is indeed conveniently located and it is such a breeze traveling around must-see attractions. Very happy to hear...More

Reviewed 24 October 2017

We stayed here for 9 nights in September in a small suite. The rooms were hot and the air conditioning was faulty. It was not possible to vary the temperature, airflow from the cooling outlet was very gentle even on the highest setting for the...More

1  Thank GlenIris37
Response from BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City CentreResponded 5 days ago

Dear GlenIris37, Thank you for your review. First of all I'm very sorry to hear that some aspects of your Crowne Plaza Kunming experience fell short of expectation during your second visit. No excuse but we shall take the lesson as an opportunity to improve...More

Reviewed 23 October 2017 via mobile

We stayed twice during our Yunnan tour. Hotel is modern well run and has a good club floor. Both days we were upgraded to suites and they were very nice. Only real downside is that there is construction noise from major subway being built. The...More

1  Thank voyager52
Response from BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City CentreResponded 5 days ago

Dear voyager52, Thank you for your review on TA. Delighted to read that your overall experience was smooth, our rooms are comfortable and perfect for you. It would be nice if the review would end there. Very disappointed to read that the noise issue. Please...More

Reviewed 22 October 2017 via mobile

The hotel is conveniently located at the city center of Kunming, about a 45 minutes taxis ride from the airport. The hotel staff members are all very professional and amiable. Although I am just a regular IHG member, we were treated like VIP. The room...More

Thank chi z
Response from BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City CentreResponded 5 days ago

Dear Guest, Thank you for your awesome review on TA. Delighted to hear that the team was able to provide you an excellent service during your stay, it's our absolute pleasure to provide you memorable stay experience. I hope your next visit to Crowne Plaza...More

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Traveller (140)
Room & Suite (63)
Dining (29)
Pool & Beach (2)
Hotel & Grounds (131)
Bathroom (8)
Business Centre & Event Rooms (7)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$92 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Kunming
#6 Luxury Hotel in Kunming
#9 Best Value Hotel in Kunming
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$92 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Kunming
#6 Luxury Hotel in Kunming
#9 Best Value Hotel in Kunming
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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