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Empress Hotel

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Overview
  • Excellent8%
  • Very good67%
  • Average22%
  • Poor2%
  • Terrible1%
25 Oct 2012
“Less than Expected”
29 Aug 2012
“Too dirty and unpleasant staff attitude”
Name/address in local language
AMENITIES
Non-Smoking Rooms
Restaurant
Room Service
Fitness centre
Concierge
Wheelchair Access
Business Centre
4 Star Hotel
All hotel details
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Reviews (136)
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1 - 5 of 5 reviews
Reviewed 25 October 2012

Upon arrival to check in, the common area appears to be elegant and adorned with many fine sculptures and fountains. We were assigned a corner room and even after several hours we couldn’t cool the room down, with our presence it climbed to 25c and...More

Thank rocktunes
Reviewed 29 August 2012

Although the breakfast was excellent and the dining room staff were willing to extend the time for eating for our delayed group, this is were any positivity in their attitude ended. The hotel room was not very clean, the dirty sheets and lots of black...More

1  Thank Anchorless
Reviewed 26 April 2012

We encountered a few problems on our arrival at this hotel. They could not find our prepaid booking although they had to acknowledge it when we produced the copy of our voucher; they asked for a 2,0000 RMB deposit which we refused to pay and...More

1  Thank nickyportugal
Reviewed 16 May 2011

This really is one of the best hotels in Xian. Comortable and elegant, located in the very centre of this beautiful city. It deserves its 4 stars: spacy rooms, comortable beds, LCD TV-set and silent air-condition. Large bathrooms with impeccable white towels, and last but...More

1  Thank snooka76
Reviewed 23 December 2007

i traveled to Xian to see the Terracotta warriors, not expecting much. i found it to be a dull city, and this hotel is no exception. it is situated in an ugly street where a western will not find much things to be delighted with,...More

2  Thank GuyBo
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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$51 - US$60 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Luxury Hotel in Xi'an
#82 Best Value Hotel in Xi'an
Room types
Non-Smoking Rooms
Details
Price range
US$51 - US$60 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Luxury Hotel in Xi'an
#82 Best Value Hotel in Xi'an
Room types
Non-Smoking Rooms
Questions & Answers
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Room Tips
"Only a bit more money the deluxe is better than the standard. Cath a 37 bus outside the hotel down to the..."
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