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Mercure Xian on Renmin Square

Traveller (170)
Room & Suite (80)
Dining (5)
About
Location
Cleanliness
Service
Value
The Mercure on Renmin Square Xian is a comfortable, elegantly appointed hotel, featuring 113 rooms, as well as dining and meeting facilities. Located in the grounds of Renmin Square, in the heart of the commercial and government district, the hotel is minutes away from the major shopping centres and cultural sites and is ideal for all travellers.
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Property amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Safe
HOTEL CLASS
652Reviews
187Photos
12Q+A
54Room tips
Traveller rating
  • 188
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  • 18
  • 14
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Popular mentions
Good service. But old hotel. Not the cheapest. Location is central but not convenient. 10 to 15 mins walk to everywhere. Bring your own toiletries because those provided are low quality. Pillow too soft and low. Would not be back if given the chance.
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Review collected in partnership with Accorhotels.com
Response from SofitelXian, Guest Experience Manager at Mercure Xian on Renmin Square
Responded 4 Dec 2018
Dear Chris T, Thank you for providing us with the gift of feedback. We are very sorry to know that the stay didn't meet your expectation. Your comments have been shared with hotel management, we pay high attention to your valuable comments, and please be rest assured that our efforts in pursuing excellent guest experience will never stop. And, your recognition on hotel service motivates us to do it even better, thank you. Yours sincerely, Ivy Wang Guest Experience Manager
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Surrounded by luxury hotels in the complex , this moderately priced hotel is a good value . The rooms are very small but fully equipped with all the necessities including a safe and fridge . There is an amazing breakfast at the Sofitel available . The beds are comfortable . The
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+1
great place to stay for the money you pay. the rooms are clean, comfortable. staff knows english so not much problem with communications. sofitel hotel, which basically is just next door and did have a large, good breakfast spread was were you need to go for your buffet
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This is a nice hotel for the money, set in a complex with 3 other more expensive hotels of the same company. The room was comfortable and the front desk staff were pleasant and helpful, speaking some English. You had to walk to the Sofitel next door if you wanted to buy
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Good base for a trip to Xi'an. Close to middle of city. Room was comfortable for the price. Checking in was not so good as few can speak English. Room was clean but I was disappointed by the bathroom. Need as bit of renovation and amenities were not up to Mercure standards. The
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12345616
I had a single. My guess, is to contact the hotel directly.
-1 votes
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I did not use any of these services. At the railroad station, I negotiated a flat rate which was better than taxi. The north station with the high speed trains was a bit of a distance.
0 votes
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Sorry my late answer. The package that I bought have the breakfast included. So I don't know.
0 votes
What is your phone # at the front desk?
Phone at the Hotel 00862987928888 Fax 00862987928405
0 votes
How do I get there phone# to call to get ahold of otc study grill.
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123
"Stay at another hotel! The Sofitel is next door..."
"We had room on the second floor that looked out on to the street. It was fine. Some street noise, but not too bad."
"Hopefully, the rooms are better above the 2nd floor."
"Book a bigger room as the standard room is small"
"Upgrade to a bigger room if staying more than a couple of days"
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12345611
PRICE RANGE
US$54 - US$82 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
西安美居人民大厦mercure on renmin square xian hotel xi`anmercure xi anmercure hotel xi an
LOCATION
ChinaShaanxiXi'an
NUMBER OF ROOMS
103
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