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Sofitel Xian on Renmin Square

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Traveller (878)
Room & Suite (314)
Dining (39)
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Overview
  • Excellent54%
  • Very good34%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“renmin square”(127 reviews)
“junior suite”(50 reviews)
“luxury room”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (2,462)
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831
501
183
59
26
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All reviewsrenmin squarejunior suiteluxury roomterracotta warriorsbreakfast buffetbell towerthe club loungemuslim quarterother hotelsfantastic hotelan upgradesitting arearoom was largechinese restaurantdrum towerfive star hotelold city
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1 - 5 of 1,600 reviews
Reviewed today

The hotel is very nice in general. Room is great and breakfast superb. Check in and out is not good, takes far too long. Excluding waiting in line, we spent more than 1 hour for checking in and out! Staff at breakfast was nice and...More

Review collected in partnership with Accorhotels.com
Thank Kees K
Reviewed today via mobile

We stayed at the hotel's Renbmin Dasha east building. We had a great experience. Special thanks to the 11th floor club staff and the staff from customer service department at the first floor. The facility is nice and clean with beautiful fresh flower arrangement. The...More

Thank JunoRidgeback
Reviewed 3 days ago

Italian restaurant on ground floor has great menu and excellent breakfast.Poolside is nice and a big garden area to relax from the city hustle and bustle.The bar has Paulaner draft beer and some nice french wines.More

Thank JT61Hk
Response from SofitelXian, Guest Experience Manager at Sofitel Xian on Renmin SquareResponded yesterday

Dear JT61Hk, Thank you for choosing Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition gives us great motivation to do it...More

Reviewed 4 days ago via mobile

The hotel is in good location walking distance to Drum ,Bell Towers and Muslim quater.It is but a very dated hotel needs rennovation , Club lounge dated and very dark.Room nice with 2 bathroom but old and worn. Staff nice and helpfull even if very...More

Thank PaolaandFrancesco
Response from SofitelXian, Guest Experience Manager at Sofitel Xian on Renmin SquareResponded 2 days ago

Dear PaolaandFrancesco, Thank you for choosing Sofitel Xian on Renmin Square and providing us with the gift of feedback. Your constructive comments on hotel facility have been shared with hotel management, and we pay high attention to them. Meanwhile, we will definitely continue and enhance...More

Reviewed 5 days ago

The Xi-An hotel is very good. It has all the typical amenities - good brunch/breakfast to start your day. The best way to start your days, especially in the late spring / early summer is to borrow a bicycle from the lobby. They can loan...More

Thank jlasdf
Response from SofitelXian, Guest Experience Manager at Sofitel Xian on Renmin SquareResponded 2 days ago

Dear jlasdf, Thank you for choosing Sofitel Xian on Renmin Square and taking the time to share your experience with us. We are glad to know that you've enjoyed your recent stay with us. Thank you for your recognition and motivation. Our efforts in striving...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Free Parking
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$108 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Xi'an
#4 Business Hotel in Xi'an
#5 Romantic Hotel in Xi'an
#13 Luxury Hotel in Xi'an
#150 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$108 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Xi'an
#4 Business Hotel in Xi'an
#5 Romantic Hotel in Xi'an
#13 Luxury Hotel in Xi'an
#150 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (878)
Room & Suite (314)
Dining (39)
Pool & Beach (6)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Allyson L
30 May 2017|
AnswerShow all 8 answers
Response from AntsYorkshire | Reviewed this property |
No water in China is safe for drinking out of the tap unless there is a special little tap next to usual one. As for adapters...I would recommend you take a universal one with you. Deodorant - take lots with you as they are... More
1
Vote
RitaMJ59
3 May 2017|
AnswerShow all 6 answers
Response from Robert D | Reviewed this property |
HI, I replied but I think it might have been lost. ALWAYS check viator wherever you go. They were bought by Trip Advisor recently, and offer professional, reasonably priced tours everywhere, including Calgary. I see they... More
0
Votes
Hwolk
27 March 2017|
AnswerShow all 5 answers
Response from Mel10343 | Reviewed this property |
In my arrangement I paid for my breakfast extra to the room. No complaints as the breakfasts were excellent.
0
Votes
Room Tips
"garden view rooms nice and quiet"
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"Apartment is massive and a unique joined room arrangement might be helpful for large families (see..."
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"High-up room overlooking the city is nice"
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"Rooms with internal garden view are nice"
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