We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Grand Mercure Xian on Renmin Square

Show Prices
#9 of 2,459 Hotels in Xi'an
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Grand Mercure Xian on Renmin Square
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

836 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 579: English reviews
Erlangen, Germany
Reviewed 1 week ago

The grand mercure hotel is situated in the renmin complex (next to sofitel legend, sofitel and mercure hotels). As the complex is closed it is very quite although it is very central. + nice location quiet comfortable room nice sauna, hamam (in the sofitel next door) - people are smoking in the lobby and common area (it seems to be...

 Report
Helpful?
Thank aurel506
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear aurel506, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and providing us with the gift of feedback. I'm sorry to know that the temperature didn't meet your expectation and apologize for it. Your comments have been shared with the management team for our attention and appropriate actions. We will also stress to our ambassadors to...

Budapest, Hungary
Reviewed 1 week ago

Something happened with our booking (2 rooms - traveled with my colleague). They were very nice and immediately offered us a suite. The room was nice, breakfast was okay. I would recommend for business travelers and families as well. - Main attractions are nearby. Sauna and spa facility is available at the neighboring sofitel (if i remember correct) - 30...

 Report
Helpful?
Thank sealmur
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear sealmur, Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure and encouragement to know that you find your recent stay enjoyable, and we are greatly motivated by your comments. Thank you. Regarding the incident on your booking, would it be possible for...

Victoria, Canada
Reviewed 2 weeks ago

The hotel driver met me at the airport for a reasonable price (around $100). Check-in was a breeze. My room was clean and updated. The staff was exceptional. I had a lot of questions and needed clear instructions to find the buss going to Bingmayong (site of the Terracotta Army). Even though I don't speak Mandarin, everyone at the hotel...

 Report
Helpful?
Thank barefoothare
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear barefoothare, Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. What a pleasure to know that you've enjoyed your recent stay with us! Your recognition, especially to our ambassadors, motivates us greatly to do it even better, thank you. We look forward to welcoming you again in...

Island of Malta, Malta
Reviewed 2 weeks ago via mobile

I booked this hotel with great trepedation. I did not know what to expect. I was glad that I had picked this hotel because from the moment that I arrived till the minute I left I was looked after very very well.Clean, Good room, great service, beautiful breakfast, cannot complain for one bit.

 Report
Helpful?
Thank Emanuel D
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Emanuel D, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. We are very glad and encouraged to know that you've enjoyed your recent stay with us. My team and I are greatly motivated by your comments, and truly grateful for it. We look forward to...

Kansas City, Missouri
Reviewed 2 weeks ago

Excellent and helpful English-speaking staff. Very clean room, spacious bathroom and shower, absolutely delightful bedding. On-site food is a bit pricey, but out the main entrance and to the left 1 ½ blocks is a Starbucks. On the opposite corner of Starbucks is a KFC and a large Chinese food court. There is also a full block of point-and-cook seafood...

 Report
Helpful?
1Thank Jim A
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Jim A, Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to write us such a detailed review. Thank you for your suggestion. There are four Accor hotels in Renmin Square, and the names, address and map are available on the website. I apologize for any inconvenience should there is any, we treat...

Maryborough, Australia
Reviewed 3 weeks ago

We stayed at the Grand Mercure Hotel for 4 nights. It is a top hotel with beautiful friendly staff. The breakfast was top class. The decor in the room was beautiful and very large. We couldn't fault anything except the laundry was a tad expensive but it is on the form in both Chinese and English so no surprises. The...

 Report
Helpful?
Thank 247traveller-1
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear 247traveller-1, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure and encouragement to know that you've enjoyed your recent stay, and thank you for your recognition and motivation. We look forward to welcoming you again in the near future. Yours sincerely,...

Reviewed 3 weeks ago

Had a nice stay here but it was marred by the laundry bill we received on checkout. The cost of washing a couple shirts, shorts and underwear was more than the cost of the clothes, so be warned. The prices on the laundry list do not have the Yuan symbol but rather have a Chinese character. Nice safe location and...

 Report
Helpful?
Thank shelly m
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear shelly m, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. Although our laundry prices are very competitive among competitor hotels in Xi'an, I respect your comments in this aspect. There shouldn't be a Chinese character in the laundry list and I'm wondering if the list...

Singapore
Reviewed 4 weeks ago

Came to Xi'an for a business trip and the taxi driver wasn't sure of the location of this hotel until I mentioned it was at Renmin Square ("renmin guangchang"). The hotel is housed in a historic building, one of many le accor hotels located within a gated compound. Check-in / check-out was smooth and front-desk staff were helpful and friendly....

 Report
Helpful?
Thank zarkhrov
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear zarkhrov, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. I'm terribly sorry for the incident on the shower faucet and pay high attention to your comment on the water temperature. This is not up to our usual standards and I would appreciate very much if...

Canberra, Australia
Reviewed 4 weeks ago

I really enjoyed my stay at the Grand Mercure Xian on Renmin Square. The hotel staff were very friendly and welcoming as was the service I received in the dining room (even though it was quite a long walk to the dining room for breakfast from my room)

 Report
Helpful?
1Thank brucerm2016
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear brucerm2016, Bonjour! Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure and encouragement to know that you find your recent stay enjoyable. Your comments, especially on the quality of service, motivate us greatly to do it even better, thank you. We look...

Mililani, Hawaii
Reviewed 2 November 2016 via mobile

Everything from the entrance with bellhop and chandelier, to front reception, bountiful breakfast buffet and luxury room was awe inspiring. We walked frim the hotel to the bell and drum tower and took a taxi back. Hotel is located in a circular group of hotels with Sofitel visible from the street. It is a quiet reyteat frim crowds, lights and...

 Report
Helpful?
Thank Gail U
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Gail U, Bonjour! Thank you for staying at Grand Mercure Xian on Renmin Square. What a pleasure and encouragement to read your comments! My team and I are greatly motivated by your glowing recognition, and we will continue to do it even better. We look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General...

361 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (361)
Viewed
Room/Suite (95)
Viewed
Hotel & Grounds (66)
Viewed
Bathroom (39)
Viewed
Dining (20)
Viewed
View from Room (9)
Viewed
Family/Play Areas (2)
Viewed
Other (130)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Xi'an hotels
0.1 km away
Sofitel Xian on Renmin Square
0.6 km away
Hilton Xi'an
Hilton Xi'an
#5 of 2,459 in Xi'an
1,002 reviews
0.2 km away
Mercure Xian on Renmin Square
Show Prices
Show Prices
Show Prices
6.3 km away
Wyndham Grand Xian South
Wyndham Grand Xian South
#1 of 2,459 in Xi'an
421 reviews
0.8 km away
Grand Noble Hotel
Grand Noble Hotel
#12 of 2,459 in Xi'an
774 reviews
1.0 km away
Grand Soluxe International Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Grand Mercure Renmin Square is a heritage hotel, first opened in 1957 and is located in the grounds of Renmin Square. The hotel reflects the Sino Russian style of architecture, which is steeped in revolutionary history. There are 202 well appointed rooms, a restaurant and bar. ... more   less 

Additional Information about Grand Mercure Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Region: China > Shaanxi > Xi'an
Price Range: €53 - €78 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Mercure Xian on Renmin Square 5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Orbitz, Travelocity, Priceline, ACCOR, HotelTravel.com, Odigeo, Hotels.com and Ctrip TA so you can book your Grand Mercure Xian on Renmin Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure On Renmin Square Hotel Xi`An
Mercure Xi An
Accor Xi An
Grand Mercure Xian On Renmin Square China/Shaanxi
Hotel Style:
#8 Spa Hotel in Xi'an
#9 Romantic Hotel in Xi'an
#9 Luxury Hotel in Xi'an
#11 Business Hotel in Xi'an
#11 Family Hotel in Xi'an
#13 Best Value Hotel in Xi'an
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Xian on Renmin Square staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Grand Mercure Xian on Renmin Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room over looking the front entrance and had no trouble with noise as we were on the 10th floor.”
  • Beautiful decor in the very large room with desk.
 of 5 bubbles 247traveller-1, 15 Nov 2016 | Read review
“Probably none of them !”
 of 5 bubbles jude59595959, 29 Oct 2016 | Read review
“If you care about the view from your room ask about location of your room”
 of 5 bubbles lesleyserong, 28 Oct 2016 | Read review
“One of the best- all rooms are good in the Grand Mercure.”
 of 5 bubbles Torremolinos1, 23 Oct 2016 | Read review
“Hotel surrounded by similar buildings and gardens and in a quiet area anyway so probably all rooms OK.”
 of 5 bubbles 341ceceliac, 21 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay