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28/1/2018 29/1/2018
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    Grand Mercure Xian on Renmin Square

    No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
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    28/1/2018 29/1/2018
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    US$61
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    Traveller (417)
    Room & Suite (125)
    Dining (27)
    Overview
    • Excellent36%
    • Very good46%
    • Average13%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “renmin square” (54 reviews)
    “other hotels” (55 reviews)
    “same complex” (19 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.5 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (942)
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    1 - 5 of 658 reviews

    Reviewed 1 week ago via mobile

    While the room and facilities at the hotel are great I have to commend the front desk staff and concierge. They went above and beyond to help locate my phone that I had left on the airport shuttle. Always greeted me with a warm smile...More

    Thank lonehats
    Response from SofitelXian, Guest Experience Manager at Grand Mercure Xian on Renmin SquareResponded 1 week ago

    Dear lonehats, Thank you for providing us with the gift of feedback. Every day, my colleagues and I are putting a lot of efforts in striving for excellent guest experience, and your kind feedback gives us great motivation to do it even better. I've shared...More

    Reviewed 1 week ago

    I stayed here on a solo trip and found the service to be really good. The front desk staff was happy to provide recommendations for restaurants and even gave me very detailed directions on how to get there via public transport. I found the breakfast...More

    Thank MCat194
    Response from SofitelXian, Guest Experience Manager at Grand Mercure Xian on Renmin SquareResponded 1 week ago

    Dear MCat194, Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially to our staff, motivates...More

    Reviewed 4 weeks ago

    The hotel is nice but and value for money. However, location is quite remote and transportation is not convenient. Taxis usually stop at the main entrance but you still have to walk about 3 minutes to the hotel.

    Thank cwdance
    Reviewed 12 December 2017

    We here for two nights. We had 2 rooms, one for my husband and myself and the other for our daughter. The bed was the biggest bed I had ever seem. The room was great. There was plenty of room for my husband and myself....More

    Review collected in partnership with Accorhotels.com
    Thank Vagoopy
    Response from SofitelXian, General Manager at Grand Mercure Xian on Renmin SquareResponded 4 weeks ago

    Dear Vagoopy, Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you and your family find your recent stay enjoyable. Your recognition motivates us greatly...More

    Reviewed 8 December 2017

    A deposit was made on check with my credit card. On check out the reception promised the 3000 rembi would be refunded back to my credit card. It is now 3 months yet no refund. I wrote to the hotel, it kept on claiming that...More

    2  Thank Andrew Y
    Response from SofitelXian, General Manager at Grand Mercure Xian on Renmin SquareResponded 3 weeks ago

    Dear Andrew Y, Thank you for providing us with the gift of feedback. Thank you for bringing this issue to my attention. And I've read all the email communications between you and our Front Office team. As far as I understand, we charged RMB3000 deposit...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Pool
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Business Centre with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Indoor pool
    • Pool
    Details
    • Price range
    • US$54 - US$74 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Family Hotel in Xi'an
    • #9 Romantic Hotel in Xi'an
    • #11 Business Hotel in Xi'an
    • #11 Spa Hotel in Xi'an
    • #12 Luxury Hotel in Xi'an
    • #15 Best Value Hotel in Xi'an
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 194
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Accorhotels.com, Hotels.com, Expedia, getaroom.com, Hotwire, Orbitz, HotelQuickly, Travelocity and Cancelon so you can book your Grand Mercure Xian on Renmin Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shaanxi >
    • Xi'an
    • Also Known As
    • Grand Mercure On Renmin Square Hotel Xi`An ,
    • Mercure Xi An ,
    • Accor Xi An ,
    • Grand Mercure Xian On Renmin Square China/Shaanxi
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    Traveller (417)
    Room & Suite (125)
    Dining (27)
    Hotel & Grounds (228)
    Bathroom (46)
    Family and Play Areas (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    CultureShockKid
    15 September 2017|
    AnswerShow all 4 answers
    Response from Trevor W | Reviewed this property |
    yes,24 hour reception, but advise late arrival to hotel
    0
    Votes
    Frank8789
    2 September 2017|
    AnswerShow all 6 answers
    Response from Dominique B | Reviewed this property |
    Dear Frank, If you Book the room for two then two breakfasts will be included.
    1
    Vote
    Room Tips
    "Do not provide credit card as deposit but instead use cash and insist on returning cash on check out."
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    "The higher the better - face in towards the square."
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    "Taxi's cost 300-400 RMB from the Airport"
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    "Its so quiet, we stayed on street side and didnt hear 1 thing to disturb us"
    Read review
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