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Sheraton Xi'an Hotel

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Traveller (317)
Room & Suite (146)
Dining (35)
Overview
No.262 Fenghao East Road, Lianhu District, Xi'an 710077 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star accommodation
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Reviews (847)
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282 results
Traveller rating
83
121
56
15
7
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LanguageEnglish
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83
121
56
15
7
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All reviewsnice hotelstar hotelnice staynice roomnice breakfasttour grouphotel lobbyvisit xi'anwestern breakfastancient citybell towernon smokingterracotta warriorsupgraded to a suitethe executive loungechinese foodtaxi
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1 - 5 of 282 reviews
Reviewed 4 weeks ago via mobile

We managed to get a leaky room. There was a puddle in the room coming from the ceiling. We called the reception and they knew about it but nobody seemed to be bothered. We just put some towels on the floor and walked around it....More

Thank gourmet_diner92
Response from SheratonXian, Manager at Sheraton Xi'an HotelResponded 4 weeks ago

Dear gourmet_diner92, We apologize for that you did not have a nice stay at our hotel. For issues you mentioned, we have already passed to related departments and they will follow up soon to solve it. Besides of that, we will also enhance training on...More

Reviewed 18 August 2018 via mobile

I stayed here as a flight crew member. The rooms are very nice and quiet so it is the perfect place to get a good rest. Hotel staff is very friendly and amenities are also great. Good restaurant, nice gym and swimming pool. I look...More

Thank arjan2112
Response from SheratonXian, Manager at Sheraton Xi'an HotelResponded 4 weeks ago

Dear arjan2112. Thank you for taking time and writing this review for us. Sheraton Xian Hotel never stops providing satisfied products and service to all guest at home and abroad, and we are so pleased that you had a nice stay with us. We look...More

Reviewed 7 August 2018

This is definitely one of the nicer Sheratons in China, more up to International standard. I had no trouble staying here, was upgraded with my Gold membership, nice room, nice breakfast in the executive lounge, would stay here again for certain on my next visit.

Thank Daniel L
Response from SheratonXian, Manager at Sheraton Xi'an HotelResponded 13 August 2018

Dear Daniel L, Thank you for choosing our hotel and writing this nice review. As you said, we keep on brand standard and try our best to provide memorable living experience for guests home and abroad. We sincerely welcome you back soon. Enjoy your trip.

Reviewed 29 July 2018 via mobile

We booked the hotels for a two days stay with SPG rewards night bonus, the room is not big, but the bed was comfort and clean, the breakfast was really good ,we enjoyed a lot. Although the hotel is aged, still a good choice.More

Thank Klein C
Response from SheratonXian, Public Relations Manager at Sheraton Xi'an HotelResponded 31 July 2018

Dear Klein C, Thank you for taking time and writing this review for us. We are so pleased that you had a nice stay at Sheraton Xian Hotel. As you said, we keep providing good products and service to all our guests and making them...More

Reviewed 18 May 2018 via mobile

Was booked into this hotel as part of a tour Group. Facilities were great and even catered for guests with take away coffee at the restaurant during breakfast. Only complaint was that it was a little far from the subway, other attractions and shopping. Would...More

1  Thank Darren C
Response from SheratonXian, Manager at Sheraton Xi'an HotelResponded 21 May 2018

Dear Jatasha, Thank you for taking time and writing this review for us. As you mentioned, many guests love our take-away coffee and other food. For transportation, yes, we are not very close to subway, but bus stop next to our hotel provides several lines...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
365
Price range
US$85 - US$129 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Xi'An Hotel China/Shaanxi
,
Xi An Sheraton
Location
China > Shaanxi > Xi'an
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
365
Price range
US$85 - US$129 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Xi'An Hotel China/Shaanxi
,
Xi An Sheraton
Location
China > Shaanxi > Xi'an
Photos
Traveller (317)
Room & Suite (146)
Dining (35)
Pool & Beach (9)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Nearby
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Nearby RestaurantsSee all 1,715 restaurants in Xi'an
XiAn FanZhuang (FengDeng Road)
4 reviews
.07 km away
XiAn MeiShi FuHe Restaurant
1 review
.08 km away
Tang Yan Restaurant (Feng Hao East Road)
1 review
.19 km away
RenRen Ju (TaoYuan Middle Road)
1 review
.34 km away
Nearby AttractionsSee all 423 attractions in Xi'an
Small Goose Pagoda
314 reviews
3.17 km away
Tianshuijing Catholic Church
42 reviews
3.38 km away
Guangren Temple
38 reviews
3.12 km away
Tang West Market Spring Festival Fair
7 reviews
1.58 km away
Questions & Answers
Ask a question
Lavanyac8
20 February 2017|
AnswerShow all 3 answers
Response from SheratonXian | Property representative |
Dear Guest We have the kettles in the room, but we didn't have the microwaves in the room. Thank you and best regards Belinda
0
Votes
Room Tips
"overlooking the front court yard"
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"Ask for updated room"
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"I do not know?"
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"Rooms high up supplies a view"
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