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The Westin Xian

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#4 of 2,461 Hotels in Xi'an
Certificate of Excellence
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552 Reviews from our TripAdvisor Community

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Showing 460: English reviews
Colorado
Reviewed 3 days ago NEWvia mobile

Great spot in front of the Pagoda. This hotel is quiet and comfortable even by Western standards. If I were to return it would be my hotel of choice. The main area of the city is never far and taxis are everywhere so it doesn't matter if you stay a tad outside of where the action is. It's a lot...

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Helpful?
Thank criscat11
Bogota, Colombia
Reviewed 5 days ago NEWvia mobile

I went to the hotel with my family in July. I can sincerely say that this is the best hotel I have stayed in. The hotel staff was very friendly, and most of them spoke or understood at least three languages; I am a native Spanish speaker, but I am learning mandarin chinese, and the staff helped me with my...

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Helpful?
Thank Ezupianski
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Ezupianski We are genuinely happy to receive your comments and rest assured this has been shared with the team. If your travels bring you back to Xi'an we do hope to have the opportunity to welcome you back. Westin - for a better you........ Best Regards James Walkden The Westin Xian

Los Angeles, California
Reviewed 1 week ago

This is a massive, modern hotel with an excellent location. It was an incredible value, as well. -Located within walking distance from some of the city's top attractions, and within a safe, upscale neighborhood -Aesthetically beautiful, with great architecture and furnishings in the common areas -Comfortable rooms with modern furniture that made efficient use of space -Museum within the property,...

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Helpful?
Thank jmm8109
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello jmm8109 Thank you for sharing your experience at Westin Xi'an. We are delighted to hear you enjoyed our unique hotel and its 'A grade' location! I will be sure to share your positive comments with Hank, he will be thrilled. We also appreciate your constructive feedback and rest assured this will be used to further improve Westin Xi'an. Westin,...

Beijing, China
Reviewed 1 week ago

Center of the Qujiang Culture, within walking distance to Wild Goose Pagoda, modern rooms with traditional Chinese flavor and touch, first rated conference room facility, creative food, and what is more, proactive and professional hotel staff with love and care, clients oriented GM, this all makes Xi'an westin our home as well as the China Trip an life long cherish...

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Helpful?
Thank Jingjingtravel
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Jingjingtravel Thank you for your kind words and positive review of Westin Xi'an which I have shared with my team. We are thrilled to hear you had a great stay with us and hope to welcome you back to your home away from home here in Xi'an in the not too distant future. Best Regards James Walkden The Westin...

Texas
Reviewed 1 week ago

The lounge staff is top notch. Very professional, out-going, and kind to all the guests. Each one treats you as if a home away from home. Una, Stacey, Jessie, Iris, Cherry and Ellen!!! They are always very friendly and happy to see me each time. I really appreciate the concierge group also! Martin, Leo, Ray, Stan, Jack, Steven…too many to...

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Helpful?
Thank Huskymaster
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Huskymaster We are thrilled to receive your positive review and such great recognition for the associates you mention below. I am fortunate to have a passionate and motivated team who take a genuine delight in looking after our guests. We look forward to welcoming you back to your home away from home in the not too distant future! Westin...

Guangzhou, China
Reviewed 2 weeks ago

First, location location location! it's right beside the big goose or dayan tower, just a 20min walk to Shanxi Museum (a must see with loads of ancient goodies), and you walk pass the city landmark musical fountain, a massive foutain, they go several times a day, both nice in day or night time. 2, the room is so nice and...

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Thank Mimi G
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Mimi G We are thrilled to receive your review of Westin Xi'an and hear that you had such a wonderful stay with us. We are fortunate to have a beautiful hotel in an 'A grade' location, however, I am especially pleased to hear that our associates looked after you so well. Do come and visit us again soon. Best...

Reviewed 2 weeks ago

Beautiful Option. The hotel is located in a centralized area of Xi'an, across the street from the Giant Wild Goose Pagoda. The hotel is modern and well furnished with big, confortable and clean rooms. The staff was professional and kind, the breakfast is fantastic and their are a number of excellent restaurants located on the property. The ambiance was true...

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Thank AKTranseit
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello AKTranseit Thank you for taking the time to share your experience after staying with us, it is a pleasure to hear that you enjoyed your stay. Our SuperfoodRX breakfast is a big hit with many of our guests, offering a wide range of dishes that reflect the local Shaanxi cuisine as well as the healthy options delivered in Westin...

Reviewed 2 weeks ago

A really beautiful stay! The hotel is located in a central area of Xi'an, really close to Giant Wild Goose Pagoda, reachable by crossing the road. The hotel is modern and well furnished with big, confortable and clean rooms. The staff is kind and helpful, and the breakfast is really rich and can easily fit any kind of taste (occidental...

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Thank Agnese B
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Agnese B We are thrilled to receive your kind words and to hear that you enjoyed your stay with us. We are fortunate to have a unique hotel with a fantastic location, however the people are what makes the difference, so I'm pleased our team looked after you well. If your travels bring you back to Xi'an in the...

Toronto, Canada
Reviewed 3 weeks ago via mobile

Highly recommend this hotel for the following reasons: 1. Luxurious rooms and ambiance in the hotel. Clean, modern and all the amenities you may wish 2. Staff is vey friendly and professional. Special mention to Dante and the team for taking such great care of us and giving us such fabulous recommendations 3. Location - right by the Wild Goose...

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Thank kattrins
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Kattrins We are thrilled to receive your positive review and to hear how much you enjoyed your stay with us. I will be sure to share your comments with Dante, I'm pleased he looked after you so well. Thank you for selecting Westin Xi'an! Best Regards James Walkden The Westin Xian

Lichfield
Reviewed 3 weeks ago

Visually this hotel is something different and in a good way. The good flows inside too. It is a serious piece of architecture and beautifully detailed/finished. More importantly for the guest I can't fault the staff, the breakfasts or the service. The rooms are very spacious and our bathrooms each had both a capacious bath and well spec'd walk in...

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Thank NickDidThat
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello NickDidThat We are thrilled to receive your kind words and to hear that you enjoyed the hotel and that the team looked after you well. We are most fortunate with our 'A grade' location, our haven of tranquility and renewal within this fascinating frenetic city. If your travels bring you back to Xi'an we will be waiting to extend...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay in an exciting historic location, just steps from the Big Wild Goose Pagoda and Xian’s many cultural gems, as well as restaurants and an upscale shopping area. Guests also enjoy easy access to an array of multi-national companies. ... more   less 

Additional Information about The Westin Xian

Address: No.66 Ci'en Road, Qujiang New District, Xi'an 710061, China
Region: China > Shaanxi > Xi'an
Price Range: €89 - €134 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Xian 5*
Number of rooms: 320
Reservation Options:
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Also Known As:
The Westin Xian China/Shaanxi
Hotel Style:
#1 Family Hotel in Xi'an
#1 Business Hotel in Xi'an
#4 Spa Hotel in Xi'an
#4 Romantic Hotel in Xi'an
#4 Luxury Hotel in Xi'an
#28 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Xian staff and other travellers.
7 questions
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Questions? Get answers from The Westin Xian staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“love the rooms with pagoda view”
 of 5 bubbles Jingjingtravel, 30 Nov 2016 | Read review
“Pagoda views can be noisy, perhaps the other side is quieter”
  • In our room on arrival
 of 5 bubbles NickDidThat, 14 Nov 2016 | Read review
“Suites are beautiful.”
 of 5 bubbles Arya1662, 6 Nov 2016 | Read review
“Some nonsmoking rooms smell of smoke we had to get another room as first one stunk of smoke second room not quite as big but didn't smell.”
 of 5 bubbles HowardR609, 5 Nov 2016 | Read review
“Ask your requirement when you are at the reception”
 of 5 bubbles 972ganeshs, 5 Nov 2016 | Read review
5 of 5
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