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Crowne Plaza Xi'an

Agoda.comUS$98*
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#9 of 2,560 Hotels in Xi'an
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$120*
US$98*
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US$100*
US$99*
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332 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Reviewed 18 May 2016

The room was very nice I stayed in a club room with access to the lounge on the same level, the gym swimming pool and spa area were also very nice, I had a facial in the spa whilst a little expensive was worth the money, would definitely stay here again should I ever be in Xian again.

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Helpful?
Thank ChampagneTraveler88
Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear TripAdvisor " ChampagneTraveler88" Thank you for your praise for our facilities and service. And it's a great pleasure to know that you will come back to stay with us next time. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We look forward to your return to The...

Kuala Lumpur, Malaysia
Reviewed 12 May 2016 via mobile

I love this hotel as they provide real good service and the room is really modern and comfortable. Staffs are helpful in booking a taxi and even arranging upgrades for my stay. I will definitely be back during my next business trip.

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Helpful?
Thank EWayC
Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear TripAdvisor " EWayC" Thank you for staying with us recently and for taking the time to share your experiences on TripAdvisor. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so pleased to know that you had a great time while staying with us. We look...

Glasgow
Reviewed 10 May 2016

Well, its a good example of a 5 Star Hotel in China... rooms are well appointed and clean, and bathrooms actually have baths, if that is important to you! One slightly annoying thing are the lights and really all the electric gizmos in the room... just overly complicated...

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Helpful?
Thank Kevin O
Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear TripAdvisor "Kevin O" Thank you for sharing with your experience while staying with us at Crowne Plaza Xi'an. We are so glad to know that you had a great time and gave us nice comment on room facilities, and we understand your unpleasant feeling caused by the complicated electric gizmos, and we are so sorry for the inconvenience it...

Melbourne, Australia
Reviewed 6 May 2016

If you want to feel more of the vibe of Xi'an you need to stay near the Drum/Bell tower(inside the wall, the center of town) or near the Big Wild Goose Pagoda. This hotel is on the opposite side of the city(big and busy) from the Warriors, the Airport and Train Station. Yes it is the tallest building, it has...

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1Thank Glenn S
Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear TripAdvisor "Glenn S", Thank you for staying with us recently and for taking the time to share your experiences on TripAdvisor. Feedback from our guests is extremely important to us and none more so than from experienced travellers such as yourselves. First, and foremost, allow us to apologise for the problems that you had with the low efficient check...

Reviewed 6 May 2016 via mobile

Stayed 4 nights, had a room on 42nd floor, great views especially at night. Lovely room, lots of space. Great bathroom. Service was pretty good, especially helpful was the concierge service, they where really good when needing a taxi or help. Breakfast very extensive and good. Nice spa area and swimming pool. Try a drink in the rooftop bar at...

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Helpful?
Thank Michelle B
Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear TripAdvisor "Michelle B", Thank you for staying with us recently and for taking the time to share your experiences on TripAdvisor. Feedback from our guests is extremely important to us and none more so than from experienced travellers such as yourselves. We are so glad that you experienced our B&G 51 bar and enjoy the significant vier from there....

London, United Kingdom
Reviewed 1 May 2016

Great hotel with great buffet breakfast. The hotel is located in the tallest tour in Xi'an. A 20 mins walk from the hold town but close to the small pagoda and museum. the hotel has a spa area too and overall the staff are friendly and helpful

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Helpful?
Thank cgab2013
Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear TripAdvisor "cgab2013" Thank you for staying with us recently and for taking the time to share your experiences on TripAdvisor. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so pleased to know that you had a great time while staying with us. We look forward...

Reviewed 25 April 2016 via mobile

This hotel is beautiful. The lobby is vast and looks luxurious. When we arrived, we were upgraded to a suite which was very nice! The person who checked us in had the best English of any person in any hotel in China I had seen. The suite was fantastic, the bathroom (and the great bath) was lovely. There was a...

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Helpful?
Thank Lewis A
Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear TripAdvisor "Lewis A" Thank you for staying with us recently and for taking the time to share your experiences on TripAdvisor. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so pleased to know that you had a great time while staying with us.And wrote the...

Shifnal, United Kingdom
Reviewed 19 April 2016

We stayed here for 2 nights, mainly to be able to visit the Terracotta Army. The hotel is one of the tallest in Xi'an, we were on the 47th floor. The lifts were very quick and we never had to wait very long. The room was very good and well equipped. We had a good breakfast on each of the...

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Helpful?
Thank Paul W
Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear "Paul W" Thank you for staying with us recently and for taking the time to share your experiences on IHG website. Feedback from our guests is extremely important to us and none more so than from experienced travellers such as yourselves. We are so pleased to know that you had a great time while staying with us. We look...

Mexico City, Mexico
Reviewed 19 April 2016

Pros: + Fast Check-in. + Comfy rooms. + Good toiletries. + Amazing BREAKFAST. + Reliable WiFi. Cons: - Location is a bit far from tourist spots. - Overall dated. - Smoke smelling even in non-smoking rooms. - Average fitness center. Honestly, was a good experience but I wouldn't stay here again.

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Helpful?
Thank draghignazzo
Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear “draghignazzo”, Thank you for staying with us recently and for taking the time to share your experiences on TripAdvisor. Feedback from our guests is extremely important to us and none more so than from experienced travellers such as yourselves. First, and foremost, allow us to apologise for the problems that you had with the smoke smelling in your room....

London
Reviewed 24 March 2016 via mobile

We booked interconnecting rooms as we have a 3 yr old and needed to be close. Both rooms (3608/07) had faulty air con and we couldn't get temp lower than 26C for 1st 3 nights leading to bad sleep. Guest service manager suggested initially a portable (noisy) AC unit and when we said this was not suitable for our son's...

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Thank thetropicaltraveller
Crowne Plaza X, General Manager at Crowne Plaza Xi'an, responded to this review

Dear “thetropicaltraveller”, Thank you for staying with us recently and for taking the time to share your experiences on TripAdvisor. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. First, and foremost, allow us to apologize for the problems that you had with the temperature in your room. We...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking

Additional Information about Crowne Plaza Xi'an

Address: No.1 Middle Section, Zhuque Road, Xi'an 710061, China
Region: China > Shaanxi > Xi'an
Price Range: €87 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Xi'an 4.5*
Number of rooms: 315
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Agoda, Travelocity, Priceline, IHG, Hotels.com, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your Crowne Plaza Xi'an reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Xi'An China/Shaanxi
Hotel Style:
#5 Business Hotel in Xi'an
#6 Romantic Hotel in Xi'an
#6 Family Hotel in Xi'an
#7 Spa Hotel in Xi'an
#9 Luxury Hotel in Xi'an
#36 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Xi'an staff and other travellers.
5 questions
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England
over a year ago
United Kingdom
England
over a year ago

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Questions? Get answers from Crowne Plaza Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“900 rmb for hotel Airport transfer or 200 by Taxi each way.”
  • 43rd floor view, unfortunately that's smog you can see.
AussieRoamers, 26 May 2017 | Read review
“Suites have fantastic amenities”
robdoct, 27 Nov 2016 | Read review
“We had a king suite, and it was awesome. Loved it.”
jenniferbZ9129VJ, 7 Oct 2016 | Read review
“Get a Non Smoking Club Level room - Some have stadium views”
Probably2Picky, 14 Jul 2016 | Read review
“The higher the better”
MorrisVienna, 8 Jun 2016 | Read review
5 of 5
Agoda.com
US$98* /night
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Prices are for 1 room, 2 adults
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