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    Crowne Plaza Xi'an

    No.1 Middle Section, Zhuque Road, Xi'an 710061, China
    Hotel website
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    6/8/2017 7/8/2017
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    Traveller (221)
    Room & Suite (81)
    Dining (39)
    • Excellent63%
    • Very good27%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
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    6 Aug7 Aug
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (336)
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    1 - 5 of 261 reviews

    Reviewed 3 weeks ago

    Stayed at the Crowne Plaza a week ago for 4 days. The hotel rooms are clean and spacious. Some small strange things - no clear way for how to turn off some of the lights in the bathroom. I ended up leaving some of the...More

    Thank NickInChina1
    Response from Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'anResponded 3 weeks ago

    Dear TripAdvisor guest "NickInChina1", thank you for giving your comments to let us know what we have to improve for providing great service to our guests, your feedback is valuable for us. Yes, we clearly to get your point about the switch design, and we...More

    Hotel's Favourite
    Reviewed 27 May 2017

    We stayed 3 nights and had a room on the 43rd floor facing the Pagoda, room was large with great bathroom and mini bar. Staff were very helpful. There is an ATM on site so cash is handy. The food at the restaurants is great...More

    Thank AussieRoamers
    Response from Crowne Plaza X, Manager at Crowne Plaza Xi'anResponded 30 May 2017

    Dear Tripadvisor member, Thank you for choosing Crowne Plaza Xi'an recently as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to...More

    Reviewed 30 May 2017

    Had a great stay at the Crowne Plaza Xi'an. Both the hotel and staff are excellent. We got upgraded to suites with club benefits on arrival. The rooms were beautifully maintained with excellent bathrooms and comfy beds. The buffet breakfast was good . And we...More

    Thank Steven R
    Response from Crowne Plaza X, Manager at Crowne Plaza Xi'anResponded 30 May 2017

    Dear Tripadvisor member , Thank you for staying with us recently and for taking the time to share your experiences on website. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. And...More

    Reviewed 27 May 2017 via mobile

    As I have received excellent services from crown plaza xiaman so I have great expectations from crown plaza hotel but this one is a disappointment in comparison with other crown plaza hotels. Using IHG ratings from 1 (lowest) to 10 (highest) for each department: 1....More

    Thank singhawkeye
    Response from Crowne Plaza X, Manager at Crowne Plaza Xi'anResponded 30 May 2017

    Dear Tripadvisor member, Thank you for your review and your recent stay with us. We want to assure you that our hotel demands rigorous standards to its level of service, cleanliness and quality of its product. We are deeply sorry we fell below your expectations...More

    Reviewed 19 May 2017

    Beautiful hotel located in downtown Xi'an. It is considered a 5 star hotel. We did have an Chinese escort so communication was not any problem at the front desk when checking in or at check-out. Great, great breakfast buffet included in our room rate. My...More

    Thank Jane P
    Response from Crowne Plaza X, Manager at Crowne Plaza Xi'anResponded 22 May 2017

    Dear Tripadvisor member , Thank you for choosing Crowne Plaza Xi'an as your accommodation and taking the time to share your valuable feedback with us. We are so pleased to know that you had a great time while staying with us. We will continue to...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Free Parking
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Spa
    • Price range
    • US$97 - US$150 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Xi'an
    • #6 Family Hotel in Xi'an
    • #6 Romantic Hotel in Xi'an
    • #7 Spa Hotel in Xi'an
    • #9 Luxury Hotel in Xi'an
    • #36 Best Value Hotel in Xi'an
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 315
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Ctrip TA, Booking.com, Priceline, IHG, Expedia, Agoda, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Crowne Plaza Xi'an reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shaanxi >
    • Xi'an
    • Also Known As
    • Crowne Plaza Xi'An China/Shaanxi
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    Traveller (221)
    Room & Suite (81)
    Dining (39)
    Pool & Beach (2)
    Hotel & Grounds (148)
    Bathroom (15)
    Business Centre & Event Rooms (2)
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    .48 km away
    Kasen Hotel Xi'an Zhuque Road
    15 reviews
    .63 km away
    Nearby Restaurants
    Made In Palace Chinese Restaurant
    .02 km away
    Zhuque Cafe All-Day-Dining Restaurant
    2 reviews
    .03 km away
    B&G51 Restaurant & Bar Crowne Plaza Xi'an
    5 reviews
    .04 km away
    YongMing QiShan Mian (ZhuQue Road)
    2 reviews
    .12 km away
    Nearby Attractions
    Xi'an Museum
    466 reviews
    .73 km away
    Small Goose Pagoda
    205 reviews
    .89 km away
    Shaanxi Grand Opera House Xi'an
    138 reviews
    1.12 km away
    Xi'an Calligraphy Museum
    14 reviews
    1.11 km away
    Ask a question
    Questions & Answers
    Dor J
    4 June 2016|
    Response from Michelle B | Reviewed this property |
    Take a taxi, it was about 160rmb to the airport, about 80rmb from the west railway station, about an hour travel time. That was for us, in April 2016
    31 January 2016|
    AnswerShow all 3 answers
    Response from Susan C | Reviewed this property |
    sorry not sure . we were on a tour and taken everywhere by coach but there was shopping handy
    CHMb M
    7 March 2015|
    AnswerShow all 3 answers
    Response from CP-XIAN | Property representative |
    Dear guest, thanks for your asking about the hotel facilities. We are glad to tell you we have one ATM machine in our lobby, it's Bank of China, which accepts MasterCard, Union Pay and VISA card. Welcome to acient city Xi'an... More
    Room Tips
    "High floor, club room"
    Read review
    "900 rmb for hotel Airport transfer or 200 by Taxi each way."
    Read review
    "Suites have fantastic amenities"
    Read review
    "We had a king suite, and it was awesome. Loved it."
    Read review
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