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Crowne Plaza Xi'an

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Traveller (272)
Room & Suite (114)
Traveller (272)
Room & Suite (114)
Dining (44)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Spa
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Heated pool
Indoor pool
Babysitting
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Family Rooms
Good to know
HOTEL STYLE
Luxury
Quiet
HOTEL CLASS
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Reviews (388)
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292 results
Traveller rating
189
69
22
10
2
Traveller type
Time of year
LanguageEnglish
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189
69
22
10
2
Show reviews that mention
All reviews tallest building great hotel walk in closet ihg member club floor top floor separate rooms ring road chinese restaurant buffet style breakfast selection the room was nice executive lounge five star hotel stayed nights english speaking staff breakfast was included
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1 - 5 of 292 reviews
Reviewed 3 weeks ago via mobile

We really enjoyed our two night’s stay at this hotel. That was our first time to visit Xi’an in October. we were amazed not only the perfect view of the rooms, but their staff were extremely friendly!!!There was a manager named “Tiger” , offered us...More

Date of stay: October 2018
Thank Jet36597477156
Response from Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'anResponded 3 weeks ago

Dear Jet36597477156, Thank you for your lovely review and your recommendation on TripAdvisor which means a lot to us. We believe we will have another chance to welcome you back in the future and have you experience our hospitality again. We will deliver your inspirational...More

Hotel's Favourite
Reviewed 28 October 2018

Stayed here for one night on vacation with my wife and looking back wish it had been a little longer. The service was second to none, really excellent. The cleanliness was excellent. Hotel has two great restaurants and a bar on the top floors with...More

Date of stay: September 2018
Thank imavillan
Response from Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'anResponded 29 October 2018

Dear imavillan, Thank you for staying with us at Crowne Plaza Xi'an! We are deeply motivated by your sincere comment which makes us more pride in delivering heartfelt service to all the guests. And we are truly happen that you and youi family enjoyed your...More

Reviewed 3 weeks ago

Very good hotel with super views from the top floors (we were on 43rd). Easy walk to city walls - which you can cycle round. Food was good and staff helpful. Club lounge offers a more peaceful area B51 a noisy affair.More

Date of stay: November 2018
Thank uktc2016
Response from Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'anResponded 3 weeks ago

Dear uktc2016, Thank you for staying with us during your recent trip to Xi'an. We are more than happy to know that you enjoyed the views and location. We will strengthen on keeping the 51 restaurant and bar area more peacefull as the matter you...More

Reviewed 26 October 2018 via mobile

My wife and me with a couple of our friends stayed at this hotel for two nights. For me this review is one of the easiest I wrote.The Hotel is wonderful.room is big and well equipped. Bathroom is spacious and clean with all we needed....More

Date of stay: October 2018
Thank Gershon A
Response from Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'anResponded 29 October 2018

Dear Gershon A, Thank you for your review and recomendation. We are delight to know that you and your friends enjoyed the facilities and service. Looking forward to welcoming you back next time. Best regards, Lea Li Assistant Marketing and Communications Manager

Reviewed 11 October 2018 via mobile

“Wow” is the word that escaped my mouth upon seeing our room. You open the front door to discover this opulent room, very spacious, high ceilings, accompanied by an interior design that is very modern with specific touches of Chinese placed in ideal locations enhancing...More

Date of stay: October 2018
Thank Dsaintdragon
Response from Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'anResponded 12 October 2018

Dear Dsaintdragon, What a wow review you just wrote about our hotel and thank you for recommending our hotel on TA! It is our responsibility to ensure that every guest is well taken care of and we are truly honoured we got you all covered...More

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Questions & Answers
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DorTX
4 June 2016|
Answer
Response from michellebP551MX | Reviewed this property |
Take a taxi, it was about 160rmb to the airport, about 80rmb from the west railway station, about an hour travel time. That was for us, in April 2016
0
Votes
omi1konbi
31 January 2016|
AnswerShow all 3 answers
Response from Susan C | Reviewed this property |
sorry not sure . we were on a tour and taken everywhere by coach but there was shopping handy
0
Votes
CHMbM
7 March 2015|
AnswerShow all 3 answers
Response from CP-XIAN | Property representative |
Dear guest, thanks for your asking about the hotel facilities. We are glad to tell you we have one ATM machine in our lobby, it's Bank of China, which accepts MasterCard, Union Pay and VISA card. Welcome to acient city Xi'an... More
1
Vote
Room Tips
"All views are of the city, though the windows are quite small. My room was well decorated and had..."
RichR389
4 Mar 2018
Read review
"We were on 31st floor and that was fine. Smog is really quite heavy in Xian so views are not extensive."
W9572REchristines
15 Oct 2017
Read review
"High floor, club room"
Steve2037
30 May 2017
Read review
"900 rmb for hotel Airport transfer or 200 by Taxi each way."
AussieRoamers
26 May 2017
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PRICE RANGE
US$91 - US$132 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShaanxiXi'an
NUMBER OF ROOMS
315
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