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Hilton Xi'an

Ctrip.comUS$113*
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#6 of 2,559 Hotels in Xi'an
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$196*
US$113*
Great Deal
US$149*
US$149*
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1,116 Reviews from our TripAdvisor Community

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Showing 933: English reviews
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Chengdu, China
Reviewed yesterday NEW

Appreciate front office staff Miss Riven Tang to give me a very well experience of my first stay in Xi’an Hilton at 17th to 19th May. As a diamond member of HH, this stay I gained 2 upgrade level from King guestroom to King executive, that was a big surprise for me. Actually, Miss Riven prepared 2 rooms to let...

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Helpful?
Thank kolau525
Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Location - About a 10 minute walk to East Wall. About a 40 minute walk to South Gate or Muslim Quarter. Will definitely need taxi to Wild Goose. Much quieter area without glaring lights and billboards. Diamond Members - Didn't get bumped to a suite but was put on the Executive Lounge floor. Room was nice. Staff was incredible! They...

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Helpful?
3Thank Joe W
About Hotel's Favourite Review
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Joe W Thank you very much for your review on Trip Advisor, following your recent stay at the Hilton Xi’An We are pleased to read your nice comments and it makes us feel very happy that we your appreciated and enjoyed our services. I am particularly delighted about your kind words about the team. In the midst of a...

Atlanta, Georgia
Reviewed 2 days ago NEW

Beautiful rooms and suites. Friendly service. Location in old city a bit far from city activity. On site restaurant did good job with breakfast and dinner service. For Hilton this is home run. Beautiful spa as well.

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Helpful?
Thank nffmbat
Minneapolis,
Reviewed 3 days ago NEW

This hotel was a great place to stay in Xi'an. We are western travelers who speak no Mandarin Chinese. All the staff we encountered were very polite and many spoke English. We were very impressed with the hospitality. The rooms at this hotel met my highest standard for travel. Very spacious, clean and all amenities provided. No concerns or complaints....

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Helpful?
Thank Sully S
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Sully S Thank you very much for your lovely review on Trip Advisor, following your recent stay at the Hilton Xi’An We are delighted to read your nice comments and it makes us feel very happy that your appreciated and enjoyed our services and our food variety to ensure to please all diversity of guest. I am particularly delighted...

Edinburgh, United Kingdom
Reviewed 5 days ago NEWvia mobile

Excellent friendly staff Pool out of commission for service and the travel company had not been made aware of this On the surface the hotel is "grand" but look objectively and you will find it is in need of significant upgrading e.g. Blinds between bathroom and bedroom not working, grout in the shower dirty and mouldy Good location

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Helpful?
Thank considercarefuly
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear guest, Thank you for staying with us and sharing your experience on this site. I am pleased you have find our team members excellent and friendly which is indeed a very important ingredient to deliver the warm of hospitality. I would like to apologize your travel agent did not inform you our pool will be closed for 3 days...

Kailua-Kona, Hawaii
Reviewed 6 days ago NEW

Having no other hotels in Xi'an to compare this to, this is my review. Guess I could compare this to hotels from years ago, in the U.S. Outdated, 5th floor room. Old carpet, worn room. Old blind system that could hide bath area from room, guess that could be cool to people that haven't seen anything like that. Had an...

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Helpful?
Thank Jacqueline J
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Jacqueline J Thank you for staying with us at the Hilton Xi"an and sharing your feedback. I am glad you have found our Team member being good to you, an other hand I would like to apologize if you did not find our hotel up to your standards and what you are use to in Shanghai, Beijing or US....

UK
Reviewed 1 week ago

A little dated, but the rooms are very nice indeed (we were updated to a very pleasant corner suite), the executive lounge is large and serves a good breakfast and the usual canapes etc. The leisure facilities are excellent - good gym, very good spa, large pool. Overall however, it is the staff who make this place special - Jones...

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Helpful?
Thank PJT99
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear PJT99 Thank you very much for taking the time to review the Hilton Xi’An on Trip Advisor. It is great, that you enjoy our facilities like the Executive Lounge and that you enjoy the rest of our facilities Thank you for complimenting the team, especially your favorable words about Jones and Riven have certainly been shared with them. I...

Reviewed 1 week ago via mobile

Live this hotel. Typical Hilton large room with King bed, a couch, ad desk and a lot of space to walk around. Big bathrooms with separate cubicles for WC and Shower. And a large bath tub as well. Great service, the front desk and the bar has some charming young men and women, always courteous, energetic and helpful. This is...

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Helpful?
Thank Mahesh S
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Mahesh S, Extremely appreciate your are sharing your kind and detail experience while staying with us. We are indeed so please you had great stay and find our service, decoration/arts, food and location being great and convenient. We will make sure to share you kind word to the team, I am sure they will be very please and boost...

Sydney
Reviewed 1 week ago via mobile

I stayed on the executive floor and found the service standard to be one the best I'd experienced from an executive/club room. The large executive floor room was pristine and immensely comfortable. Highly Recommended .

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Helpful?
Thank Paul D
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Paul D Thank you very much for taking the time to review the Hilton Xi’An on Trip Advisor. It is great, that you enjoy our facilities like the Executive Lounge. Thank you for recommending us Dear Paul D. thank you once again for your kind words and we hope to welcome you again soon at Hilton Xi’an Best regards,...

Reviewed 1 week ago via mobile

Excellent hotel which will not disappoint. Check-in was excellent and could not be more accommodating. Our suite was clean and well appointed which was truly non smoking. The hotel is in a central location and is a short taxi drive to the main attractions. The airport and Terracotta Army are about one hour away. Highly recommended.

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Helpful?
Thank Fox-Fereday
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Fox-Fereday Thank you for staying with us and sharing your experience on this site... We are so pleased you have trusted our hotel and you where not disappointed of your stay. Love to read my team once more have provide you what you expected and you enjoyed our conveiniente location. Once again thanks your for giving us the best...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located in central Xi'an and surrounded by some of the city's most popular shopping areas, Hilton Xi'an is one of the quintessential hotels in Xi'an that is ideal for both business and leisure travellers. ... more   less 

Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Region: China > Shaanxi > Xi'an
Price Range: €107 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Hotel Style:
#2 Family Hotel in Xi'an
#2 Business Hotel in Xi'an
#3 Romantic Hotel in Xi'an
#6 Spa Hotel in Xi'an
#6 Luxury Hotel in Xi'an
#43 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Xi'an staff and other travellers.
25 questions
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Questions? Get answers from Hilton Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I chose a room away from the elevators and regretted it. The whole place was quiet and no need to walk.”
Joaelk, 7 May 2017 | Read review
“WE were on the 4th floor and the room was very quiet.”
JeanneW625, 30 Apr 2017 | Read review
“Hilton honors now offer the ability to choose your room”
B2733ZKandrewk, 25 Apr 2017 | Read review
“central, luxury”
Dallym, 10 Mar 2017 | Read review
“Rooms facing inwards on the higher floors have a view of a small courtyard garden.”
leehZ8751IL, 15 Feb 2017 | Read review
5 of 5
Ctrip.com
US$113* /night
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Hotwire.comUS$149
PricelineUS$149
CancelonUS$196
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*Disclaimer
Prices are for 1 room, 2 adults
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