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Shangri-La Hotel Guilin

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#2 of 590 Hotels in Guilin
Certificate of Excellence
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997 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel Guilin
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Showing 694: English reviews
Perth, United Kingdom
Reviewed 25 September 2013

We were here for 3 nights. Superb hotel - great staff - very freindly and helpful. Location beautiful. We wish we had spent longer at this location, as there was so much to see and do. Highly recommended.

Reviewed 23 September 2013

This was our second visit to china and previously we stayed at some other of the Shangri-La hotels. This one compares badly with the others as the standards of service are not as good. For example most nights, they have one bartender serving the bar, the lounge and the restaurant. so expect to wait 40 minutes for a drink. the...

1Thank neilalexander
Zurich, Switzerland
Reviewed 22 September 2013

This Hotel is probably on of the best choice to stay in Guilin and although we have been skeptical before we would say now that it was one of the best Hotels we had in China. The rooms are clean and comfortable, the staff is very helpful, speaks english well and the atmosphere of the hotel is also nice. We...

Thank CI31
Reviewed 18 September 2013

Very clean and nice hotel room. Awesome view to Lijiang River. Beautiful garden and outdoor swimming pool. Most importantly, very helpful and friendly staff!! A good choice of variaties of food at Breakfast. Definitely will come back again.

1Thank Wayne L
Tel Aviv, Israel
Reviewed 16 September 2013

Fabulous facilities and a marvelously relaxing environment. Staff extremely friendly and helpful. Had a terrific massage with a friend in a double room in the spa - staff outstanding. Two great swimming pools. One of the best hotels we've ever stayed at.

Thank Mona442013
East Preston
Reviewed 12 September 2013

If you want a bit of luxury and some good facilites while exploring the river and countryside about Guilin then book this hotel. It is a bit out of the city centre, but has views of the river and has very good sports/swimming/spa facilities. The evening buffet is well worth the money and it includes drinks. The staff are lovely...

Thank Martin Q
Lancaster, United Kingdom
Reviewed 8 September 2013

Fabulous hotel, fantastic roomswith amazing facilities. Beautiful gardens and water feature and also an outdoor pool. You can walk through the gardens at the rear to the Li River and see water buffaloes grazing. The buffet-style dinner was excellent with a lot of variety. Breakfast was excellent with a wide selection of food.Staff were very attentive and welcoming, nothing was...

Thank JollyAnn
Hong Kong, China
Reviewed 8 September 2013

Completed some 3 years ago, this is by far the best 5-star hotel of international standing in Guilin with its design layout, service, comfort and catering all bearing the characteristic elegance and sophistication of Shangri-la. The gustrooms are well appointed and, most imprtantly, beds are comfortable. Had a very decent dinner at the Shang Palace which served us fine local...

Thank Cletus L
Wellington NZ
Reviewed 6 September 2013

Another pre-booked hotel as part of our China tour. Room and facilities definitely up to what we had come to expect from Shangri-La. Couple of slight problems - we had to find and serve our own coffee on morning at breakfast, there were no waiting staff to be seen. The hotel is a bit out of the way and you...

Thank KiwiTraveller063
Reviewed 4 September 2013

Two nights and we could not enjoy the first and only outdoor pool of our China tour: this is a real shame. One evening it was closed for disinfection (can't they do that at night?) and the following day for rain (you can enjoy a swim when it rains, you know?). In the room the air-con setting did not work...

Thank Zia_Angelina

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting

Additional Information about Shangri-La Hotel Guilin

Address: No.111 Huancheng North Second Road, Guilin 541004, China
Region: China > Guangxi > Guilin
Price Range: €80 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Guilin 5*
Number of rooms: 439
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Guilin
#2 Luxury Hotel in Guilin
#2 Family Hotel in Guilin
#14 Best Value Hotel in Guilin
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Guilin staff and other travellers.
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Questions? Get answers from Shangri-La Hotel Guilin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room overlooking the garden is best. Lower floors are chilly / upper floors were much warmer.”
 of 5 bubbles ea0723, 15 Nov 2016 | Read review
“Ask for delux room with a view”
 of 5 bubbles sifugarry, 2 Nov 2016 | Read review
“Horizon vlub is the only way to go”
 of 5 bubbles JT61Hk, 31 Oct 2016 | Read review
“Front of the beautiful Guilin mountain facing the wimming pool -level 4 or 5.”
 of 5 bubbles GatineauMarie, 20 Oct 2016 | Read review
“Low rise building - Assume most rooms view the mountains”
 of 5 bubbles BillK41, 18 Oct 2016 | Read review
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