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Shangri-La Hotel Guilin

Traveller (804)
Room & Suite (184)
Dining (46)
Certificate of Excellence
Overview
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No.111 Huancheng North Second Road, Guilin 541004 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,364)
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879 results
Traveller rating
526
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91
21
18
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526
223
91
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18
Show reviews that mention
All reviews horizon club shang palace li cafe mini zoo the river horizon room paddle boats beautiful hotel indoor pool chinese restaurant lobby bar dinner buffet health club main restaurant club room the executive lounge taxi ride
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1 - 5 of 879 reviews
Reviewed 1 week ago

This is a big resort style hotel. If that's not your scene, stay away. Personally I found it a great little oasis from the hustle and bustle of travel in china especially after travelling to Guilin direct from Paris including navigating Guangzhou metro and then...More

Date of stay: December 2018
Thank katiem2015alexandria
Response from Compass745031, General Manager at Shangri-La Hotel GuilinResponded 1 week ago

Dear value guest, Thank you very much for your recent stay at the Shangri-La Hotel, Guilin and taking up the time to bring to our attention on your experience. We are glad to learn that you recognized our hotel as 'a great little oasis'. Meanwhile,...More

Reviewed 2 weeks ago via mobile

we stayed three days in this hotel. staff was very positive and helpful around. the food of chinese restraunt was good and the garden was very interesting. the zoo was so cute, kids loved it. a little bit far from city centre, you gotta need...More

Date of stay: January 2019
Thank Pangkeke0923
Response from Compass745031, General Manager at Shangri-La Hotel GuilinResponded 2 weeks ago

Dear value guest, Thank you for staying at our hotel and sharing your positive comments. Shangri-La Hotel Guilin is located near the Yushan Bridge, on the east bank of the Lijiang River (the starting point of the elite section of the Li River Scenic Area...More

Reviewed 2 weeks ago via mobile

Excellent Service level. Readiness and kindness of staff is the strongest point. Infrastructure, rooms, cleanest. Special attention to two staff: Crystal (from Horizon Club and Ada Mo (housekeeping) - they are great! All special arrangement we needed were promptly and kindly provided.More

Date of stay: December 2018
Thank sgcastejon
Response from Compass745031, General Manager at Shangri-La Hotel GuilinResponded 2 weeks ago

Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have...More

Reviewed 2 weeks ago via mobile

We spent a few days at Shangri-La Hotel and received wonderful service from Nan Nan, like we were family. He helped us make check-in and check-out go smoothly, and he was super helpful in answering our questions. The buffet has delicious local foods and the...More

Date of stay: December 2018
Thank sxqtmy
Response from Compass745031, General Manager at Shangri-La Hotel GuilinResponded 2 weeks ago

Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have...More

Reviewed 3 weeks ago via mobile

Definitely will stay again, this hotel tick all the boxes. Highly recommend the 6/floor Horizon Club, it’s benefits are worth the extra room rate. Free afternoon tea, quieter breakfast and personal checkin service are very nice indeed. Restaurant does nice food. Rooms are very comfortable...More

Date of stay: December 2018
Thank Anteater222222
Response from Compass745031, General Manager at Shangri-La Hotel GuilinResponded 2 weeks ago

Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
439
Price range
US$86 - US$187 (Based on Average Rates for a Standard Room)
Location
China > Guangxi > Guilin
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
439
Price range
US$86 - US$187 (Based on Average Rates for a Standard Room)
Location
China > Guangxi > Guilin
Photos
Traveller (804)
Room & Suite (184)
Dining (46)
Pool & Beach (18)
Business Centre & Event Rooms (15)
Family and Play Areas (13)
Nearby
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Questions & Answers
Ask a question
MrsC1954
17 April 2018|
AnswerShow all 2 answers
Response from 573williec | Reviewed this property |
Yes, in the indoor pool. Swim caps are not necessary for the outdoor pool.
1
Vote
Eduardo S
29 August 2017|
AnswerShow all 3 answers
Response from Kruger C | Reviewed this property |
I dont know if the hotel has webchat but calling them can work, They are really helpful and speak excellent English. There are different levels of river cruise ranging from a basic bamboo raft to big ships. The raft may not... More
1
Vote
Eduardo S
29 August 2017|
AnswerShow all 5 answers
Response from Nyson | Reviewed this property |
I don't think they have. Better email them. It's better do through hotel to go on a cruise. Because there are different kind of ship of different standard.
1
Vote
Room Tips
"River view rooms offer good views of the karst hills only from number 27 upwards and best views of the..."
Thatinalux
2 Nov 2018
Read review
"If you can upgrade to a club room, well worth the extra."
annimack
21 Oct 2018
Read review
"No tip to give"
flhamer
9 Oct 2018
Read review
"They charge more, but river view rooms are worth the upgrade."
lisammc285
4 Oct 2018
Read review
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