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Shangri-La Hotel Guangzhou

1,728 reviews
#12 of 3,562 Hotels in Guangzhou
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Traveller (601)
Room & Suite (388)
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Overview
  • Excellent53%
  • Very good39%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(47 reviews)
“summer palace”(15 reviews)
“chi spa”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel Guangzhou
Offers & Announcements: 20% off room rate
Hotel deals
Contact Info
Name/address in local language
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Reviews (1,728)Write a Review
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All reviewshorizon clubsummer palacechi spacanton fairexhibition centrethe pearltrade showriver viewindoor poolhealth clubtrade fairchinese restaurantbeautiful hotelbreakfast buffetbusiness triplate checklobby bar
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11 - 15 of 482 reviews
Reviewed 16 November 2017

Beautiful rooms, excellent service, great ambience. Shangrila is my favourite hotel to stay in wherever possible. This one does not disappoint. Excellent breakfast selection, Horizon club is good value and a really good way to wind down the dayMore

1  Thank TLC2965
Response from SLPGPR, Hotel Manager at Shangri-La Hotel GuangzhouResponded 28 November 2017

Dear theluxxeclub, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. Delighted to know that you enjoyed your stay and were satisfied with our overall facilities and service. I have gladly shared your kind words with...More

Reviewed 2 November 2017 via mobile

I only stay here for the proximity to the Canton Fair. The rates are higher over fair time as are all hotels in Guangzhou but this one is probably the highest in the city. The restaurant prices are exorbitant - nearly $100 AUD for two...More

Thank 333Sally333
Response from SLPGPR, Hotel Manager at Shangri-La Hotel GuangzhouResponded 8 November 2017

Dear 333Sally333, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. The proximity to the Guangzhou International Convention Centre gives great convenience to our guests during Canton Fair. I will be sharing your comments on our...More

Reviewed 20 October 2017

My stay at Shangri-La was perfeckt. The staff at club lounge was more than perfeckt . Especially Wing Tang at club lounge made this stay perfeckt for me. If home is good then you will feel as near as home as possible. The hotel isent...More

Review collected in partnership with shangri-la.com
Thank KimLykkeJensen
Response from SLPGPR, Hotel Manager at Shangri-La Hotel GuangzhouResponded 24 October 2017

Dear KimLykkeJensen, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. Delighted to know that you enjoyed your stay and were satisfied with our overall facilities and service. I have gladly shared your kind words with...More

Reviewed 19 October 2017

This hotel is quite new with pretty facility and nice view of the city. The hotel staff are friendly and rooms are clean and comfortable. For hotels in China, I generally recommend reserving room with breakfast, since adding breakfast after arriving will be more expensive....More

Thank Love2CWorld
Response from SLPGPR, Hotel Manager at Shangri-La Hotel GuangzhouResponded 24 October 2017

Dear Love2CWorld, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. We are delighted to know you enjoyed the beautiful views and our service. I have gladly shared your kind words with all the team....More

Reviewed 7 October 2017

i was recently booked to stay at this hotel for 4 nights. i checked in with my sister on the 5th of october and we were supposed to stay there for 5 nights. however given how bad and dirty the rooms were , we had...More

Thank nathalieabdou
Response from SLPGPR, Hotel Manager at Shangri-La Hotel GuangzhouResponded 10 October 2017

Dear nathalieabdou, Thank you for taking the time to write about your recent stay with us although we regret to read your comments, which are most distressing and by no means our usual high standards of hospitality. I would much appreciate it if you could...More

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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$150 - US$541 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Guangzhou
#5 Family Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#11 Spa Hotel in Guangzhou
#12 Luxury Hotel in Guangzhou
#69 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$150 - US$541 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Guangzhou
#5 Family Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#11 Spa Hotel in Guangzhou
#12 Luxury Hotel in Guangzhou
#69 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (601)
Room & Suite (388)
Dining (226)
Pool & Beach (82)
Amenities (96)
Business Centre & Event Rooms (15)
Family and Play Areas (2)
Questions & Answers
Ask a question
Zengschenker
2 November 2017|
AnswerShow all 2 answers
Response from SLPGPR | Property representative |
Yes, we do have smoking room please indicate your special request when you book Shangri-La Hotel Guangzhou.
0
Votes
sglayla
10 December 2016|
AnswerShow all 6 answers
Response from SandyD757 | Reviewed this property |
Our booking did not include breakfast , the first day of was approx $98 AUS for two ( very expensive) ( but beautiful - so much to choose from) Breakfast, you can purchase Al La Carte - but only after the rush time - by... More
1
Vote
Sheila A
7 October 2016|
AnswerShow all 4 answers
Response from D-Orlovsky | Reviewed this property |
Yes, there is a nice noodles shop next to the poly international center.. need to walk for 4 minutes. Also there are plenty of restaurants if you take a 15 minutes drive with taxito shing shang street( Turkish restaurants)
1
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Room Tips
"Rooms on the North side have the nice river view"
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"nice,clean and good location"
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"Any room with view towards the river"
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"All rooms are lovely, but Horizon club views are best"
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