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White Swan Hotel

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Traveller (297)
Room & Suite (88)
Dining (24)
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Overview
  • Excellent63%
  • Very good31%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“shamian island”(18 reviews)
“the pearl”(15 reviews)
“dim sum”(10 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
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Reviews (210)
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124 results
Traveller rating
81
37
4
2
0
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LanguageEnglish
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81
37
4
2
0
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All reviewsshamian islandthe pearldim sumjade riverbig waterfallindoor waterfalleuropean architectureamerican consulateclub deluxe roomtrain tickets to hong kongelegant hotelriver view roomremote controlliwan districtrooms are fantasticlocal hotelfantastic hotel
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1 - 5 of 124 reviews
Reviewed 5 days ago

i am a regular here due to canton fair i loved this hotel got a river view deluxe room ,perfect room cannot get better very good location near mall and subway was here march and then again april great breakfast not to be missedMore

Thank welltraveledA
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 4 days ago

Dear guest, Thank you for choosing the White Swan Hotel and taking time to give us a feedback of your experience here. We are pleased to hear you enjoyed your stay here. Thank you once again for your recommendation and we look forward to your...More

Reviewed 2 weeks ago

The service from this hotel was great, as I got lost and didn't have my phone with me and they helped me find my travel companion. There was a mix-up with the check out times, but overall the hotel service was great and my room...More

Thank Fiona L
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 2 weeks ago

Dear guest, Thank you for choosing the White Swan Hotel and taking time to give us a feedback of your experience here. We are pleased to hear you enjoyed your stay here. But when we see the score you give, we know there are still...More

Reviewed 3 weeks ago via mobile

We stayed for a birthday celebration and were very happy with our clean and spacious room, with the extra room services (like freshening towels, etc in afternoon), and even receiving a handwritten birthday card with little deli cakes! The only place not up to standards...More

Thank sammy10dog
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 2 weeks ago

Dear guest, Thank you for taking time to share your recent experience at our hotel. We are sorry for your disappointment with buffet breakfast. We have already shared this matter to relevant department, and they will consider it for further improvement. We look forward to...More

Reviewed 4 weeks ago

Stayed at this hotel for two nights aspart of business trip. The hotel is on the side of the local river and apparently is an attraction in itself to the local peasants, since on entering the lobby one is assaulted by the noise from the...More

Thank DrStoat
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 4 weeks ago

Dear guest, Thank you for sharing your recent experience of your stay with us. It is true that our hotel are extremely popular with the people of Guangzhou as it holds a truly special place in their heart. According to the new regulations of the...More

Reviewed 15 May 2018

Once again I am astonished over this hotel. All aspects of it are simply flawless. Good restaurants, bars, shops and very professional and friendly staff. Hotel rooms also good standard with delicate bathrooms. A truly good place to stay!

Thank Dan-Erik D
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 16 May 2018

Dear guest, Thank you for taking time to share your recent experience with us. We are glad that you enjoyed your stay and hope to see you again very soon. Best wishes, White Swan Hotel

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$137 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Guangzhou
#16 Luxury Hotel in Guangzhou
#205 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$137 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Guangzhou
#16 Luxury Hotel in Guangzhou
#205 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (297)
Room & Suite (88)
Dining (24)
Pool & Beach (14)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Hilary G
10 September 2017|
AnswerShow all 2 answers
Response from Hon C | Reviewed this property |
Distances to the Hotel: Guangzhou East Railway Station: 16 km - 35 mins Guangzhou South Railway Station: 20 km - 35 mins. Not sure which rail station you would arrive but distance is about the same, but do call them as I... More
1
Vote
Bixue W
7 January 2017|
AnswerShow all 2 answers
Response from WSH_ChrisYe | Property representative |
Dear guest, We appreciate for your question. Unfortunately, we do not have an indoor pool in our hotel, but rather an outdoor tempeture-constant swimming pool, which is about 25℃. By the way, there is an indoor one on the... More
0
Votes
Bixue W
7 January 2017|
Answer
Response from Marcoce | Reviewed this property |
No indoor swimming pool. But the outside pool is heated. I was there around new year and the weather was excellent, sunny and around 20-23 centigrade. I saw people in the pool at night. I'm told that in January gets colder.
0
Votes
Room Tips
"river view"
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"you need to emphasis on the air circulation in the room (I feel it is too less air) hotel central air never..."
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"Upper floor city view rooms avoid the smoggy views"
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"River View and higher floor"
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