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The Westin Pazhou

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#5 of 3,315 Hotels in Guangzhou
Certificate of Excellence
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299 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Reviewed 5 days ago NEWvia mobile

I was staying the hotel during the coating show, I have to say this is the best hotel I have ever stayed in guangzhou, especially the service in Club Lounge was terrific!!!! They remember everything you liked! The first day i ordered water with a slice of lemon and eggs with a little soysauce, when i came for breakfast next...

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Helpful?
Thank lilian_cheung
napoli, Italia
Reviewed 1 week ago NEW

I was in this hotel several time. I always back to this hotel becasue there are several advantage: The rooms are very nice, new stile, always clean, perfect. The common area are very elegant and big space. there is good Gym, a very professional Pool, Sauna and so on. The breakfast is very good too, a lot of kind of...

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Thank ilconte78
Singapore
Reviewed 1 week ago via mobile

Good example of a well polished and fitted out Westin hotel. Excellent service in the Club lounge and the rooms are substantial and very comfortable. Limited local facilities but as this hotel services the Expo that's to be expected. Highly recommended.

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Thank mguyb
Reviewed 1 week ago via mobile

It was my first time to be here and it was so great to stay in club lounge. Girls are really helpful. Great night view with good food..I like it especially the massage chair...I really recommend to try it.Room is clean..Anyway I will take it as the first choice if I come back to Guangzhou..

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Thank Doggy622
Guangzhou, China
Reviewed 1 week ago

The hotel and the room look great as expected and may fool a guest into believing this is a true blue international hotel, but then the details break through and tell another story bringing one back to ever repeating China: 1) The battery of the safety torch is out of power. 2) The toiled flusher mechanism does not stop and...

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Helpful?
Thank PietroMing
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear PietroMing, Thank you for choosing The Westin Pazhou and taking time to share your sincere feedback with us. We feel very sorry to learn that we have failed in meeting your expectations in room's facilities and service quality. Our hotel management team has started looking into this issue and implementing solutions to prevent this problem from happening again. Hopefully...

Reviewed 1 week ago via mobile

40th floor lounge was excellent. The team was great. Natalia was especially helpful. Buffet and happy hour had great food! Worth the 40 USD price. Great views from the rooms. Try and get a corner room. Picture in review is view from exec lounge.

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Helpful?
Thank Jimmy B
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Jimmy B, Thank you for all your compliment towards The Westin Pazhou. Your recognition to our attentive team, great food, and gorgeous view at the Executive Club will be a great encouragement for us. Hopefully The Westin Pazhou could always be the oasis for you to relax and feel renewal. Sincerely look forward to your next stay with us!

Reviewed 1 week ago

I'm a frequent world traveler and this hotel is beyond the average in many ways. I stayed many times and always get remarkable time on my stays. People is very friendly and the facilities are superb!! In this new building, I think less than 2/3 years, lobby is always very good feeling to enter in, with a quick check in...

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Thank Juan G
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Juan G, Thank you so much for staying at The Westin Pazhou again and taking time to share your experience with us. It is the greatest honor to have you here and we are thrilled to know you have enjoyed almost every element of our hotel. As a business hotel, we understand how important a restorative stay is to...

Colombo, Sri Lanka
Reviewed 2 weeks ago via mobile

Had a great time at this hotel, was on a business trip with collages it was a great experience it's located near the main Exebtion halls walking distance. Even to get to the center of Guangzhou it's a fifteen taxi drive to all the shopping malls and site seeing a loved the experience

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Thank Taiyoob A
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Taiyoob A, Thank you for choosing The Westin Pazhou and kindly sharing your feedback with us. As a business hotel possessing direct access to the Canton Fair Complex, we commit to deliver outstanding service to all valuable guests like you. It is our pleasure to offer you a Work Well experience and bring you renewal. We sincerely look forward...

Singapore, Singapore
Reviewed 2 weeks ago

The room and facilities are of the excellent standard I have come to expect from Westin. An exceptional compliment goes to the team at the executive lounge for their warm hosting and being attentive to details. Thank you Natalia!

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Helpful?
Thank cheeyong76
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear cheeyong76, Thank you for choosing at The Westin Pazhou and sharing your stay. We are thrilled to know that our hotel has provided you excellent facilities and attentive services during your trip in Guangzhou. Your feedback is highly appreciated and it is very important for us to improve. We sincerely look forward to your next visit!

Hong Kong, China
Reviewed 3 weeks ago via mobile

Good location and nice big clean modern rooms Slow check in Check out ok Just stayed the 1 night so had dinner buffet which I thought was ok but expensive Breakfast buffet better Easy to walk to exhibition and to metro if travelling elsewhere in Guangzhou

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Thank KAS788
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear KAS788, Thank you for staying at The Westin Pazhou and taking time to share reviews. As the only hotel with direct access to the Canton Fair Complex, we are always devoted to providing more convenience and comfort to guests who are attending trade fairs. It's our pleasure to know that you've enjoyed our spacious rooms, buffet, and location during...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
The Westin Pazhou, a landmark hotel situates in Area C of the Canton Fair Complex, embracing views of both the Pearl River and city skyline, and enjoying enviable position of being the only hotel with direct access to the Canton Fair Complex. It only takes you 1 minute to Poly World Trade Center Expo, and 5 minutes to the nearest metro station. Convenient location provides you an effective exhibition experience, and our exclusive services must make your stay a renewal. Moreover, we are the only hotel which provides hotel golf cart shuttles in the exhibition hall. After a busy day, treat yourself in one of the Westin spacious and comfortable guest rooms and suites, eat well in sumptuous dining venues, host your events in extensive and highly flexible event spaces, and nourish yourself in the Westin signature Workout Studio and Westin Heavenly(R) SPA. Every element here is designed for a better you. ... more   less 

Additional Information about The Westin Pazhou

Address: No.681 Fengpu Middle Road, Haizhu District | Area C, Canton Fair Complex, Guangzhou 510335, China
Region: China > Guangdong > Guangzhou
Price Range: €102 - €275 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Pazhou 5*
Number of rooms: 325
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Ctrip TA, Cheap Tickets, Agoda, Travelocity, Hotels.com, Odigeo and Priceline so you can book your The Westin Pazhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Pazhou Guangzhou Hotel Guangzhou
Hotel Style:
#4 Spa Hotel in Guangzhou
#5 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#56 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Pazhou staff and other travellers.
1 question
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Los Angeles, California

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Questions? Get answers from The Westin Pazhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in room 3008 that has a gorgeous view on the sunrise looking South East”
 of 5 bubbles PietroMing, 28 Nov 2016 | Read review
“King size rooms has bigger windows area, hence more light in the room”
 of 5 bubbles JuanG236, 27 Nov 2016 | Read review
“Choose the executive club floors.”
 of 5 bubbles cheeyong76, 22 Nov 2016 | Read review
“Higher up is quieter & become a Starwood Gold member & enjoy lounge access. Well worth it.”
 of 5 bubbles ronip851, 31 Oct 2016 | Read review
“3404 is a great room with a river view. also close to elevator on the 34th floor.”
 of 5 bubbles tahb0ub, 18 Oct 2016 | Read review
5 of 5
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