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Hilton Guangzhou Baiyun Hotel

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#29 of 3,396 Hotels in Guangzhou
Certificate of Excellence
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Hilton Guangzhou Baiyun Hotel
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388 Reviews from our TripAdvisor Community

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Showing 250: English reviews
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Tucson
Reviewed 2 days ago NEW

We stayed there during the last leg of our vacation for my wife and myself for it's location in the Baiyun area, presumably close to the Baiyun international airport. While this facility is similar to the other Hiltons that are primarily catered to business travelers, I found the hotel is most comfortable for any adults for leisure stays. It's probably...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Pat20152016
Guangzhou China
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

This is the second time we have stayed and the Hilton Baiyun Hotel. We received an upgrade as a result of being return customers. Top floor smoking room no problems. It was great. The staff knew all our details and requests and they were implemented without fuss. The hotel beds are exceptional . They have an extra overlay that you...

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Helpful?
Thank T&Dexpats
About Hotel's Favourite Review
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear T&Dexpats, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our guestroom and service made your stay experience more memorable for the rating of 5. We will continue to strive in delivering quality services, allowing our guests' to indulge in the...

Sydney, Australia
Reviewed 4 days ago NEW

As a diamond member, I stay at Hilton hotels regularly. This one is amongst the best. The location is the only thing you could fault. The rest is superb, from staff, to gym, to an amazing breakfast as well as an executive lounge which is miles ahead of others. The staff everywhere are great

Review collected in partnership with Hilton Hotels & Resorts
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Thank 482aleksandarz
Portland, Oregon
Reviewed 1 week ago NEW

Years ago I had stayed in Guangzhou and remember the long ride from the airport to downtown, so this time I wanted to find a hotel closer to the airport, yet still close to downtown. The Hilton Baiyun is perfect in that way. But more than the location, the hotel and its staff proved to be outstanding!!!! From help with...

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Helpful?
Thank HeadsUp737
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear HeadsUp737, Thank you for your stay with us at Hilton Guangzhou Baiyun.We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. And we are very glad to know that our staff and service helped in making your visit enjoyable. Your encouraging review will...

Reviewed 1 week ago via mobile

I stayed at this hotel for a couple days and I had a great experience. Top class service from the moment you pull infront of the hotel, great service! Easy check in, amazing restaurant with a variety of food. My room was large, comfortable, and clean. Maintaining a very high standard for a Hilton Hotel. I was even able to...

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Helpful?
Thank lawrence a
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Lawrence a, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose this hotel because of our perfect equipment. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope...

Hong Kong
Reviewed 1 week ago

Stayed at this Hilton as it is closer to Baiyun Airport. Nothing spectacular about the hotel. Location is okay if you have business in the area. It was a short stay and did not have a chance to use any of the facilities a the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Dadefung
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Datefung, Thank you for your stay with us at Guangzhou Hilton Baiyun.We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many ofour guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations....

Shanghai, China
Reviewed 1 week ago

The hotel is nice and its venue is great, not far away from airport and there are two big shopping malls with great choices of restaurants nearby. But I have encountered a unsatisfied experience during my stay. On my 2nd day morning I called front desk to check whether my room package contained breakfast and the reply was yes. And...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank George S
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear George S, Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Baiyun.We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments about the service has been documented and will certainly be looked into. We appreciate your feedback as this...

St. Petersburg, Florida
Reviewed 2 weeks ago

Rooms were very clean and modern. Internet was great and they had English channels on the TV. We were there on business for two weeks. A/C worked well as it was very Hot outside. Breakfast Buffet catered to all nationalities including Americans. Staff was friendly and attempted to be helpful but there was some language barriers with the staff. Will...

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Helpful?
Thank SETraveler5786
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Baiyun.We are very glad to know that you are pleased with our breakfast and service.Meanwhile,we are pleased to know that you appreciated the location of our hotel,an aspect of our hotel that is preferred by many of our guests....

Fairhope, United States
Reviewed 3 weeks ago

Summary of March 2017 stay. Comments included feedback from on-site team. Certain team members were provided different contractual support with one member denied. This was brought to Hilton Mgmt attention and I believe they addressed.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank James W
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear James W, Thank you for taking the time to share your valuable feedbackwith us. We are delighted to know that you enjoyed your stay with us and that our guestroom and service made your stay experience morememorable for the rating of 4. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best...

Sydney, Australia
Reviewed 4 weeks ago

Service prompt and friendly. Concierge provided excellent responses and courteous. Food of good quality especially breakfast. 10-15 minutes walk to subway past Wanda shopping complex. Would go back and stay definitely.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 581albertn
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear 581albertn, Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Baiyun. We are very glad to know that our staff and service helped inmaking your visit enjoyable, and also you appreciated the food of our hotel. Meanwhile, we take our guest comments very seriously and always strive to provide...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
The contemporary Hilton Guangzhou Baiyun hotel is only a 20 minute drive from Guangzhou Baiyun International Airport. Located next to the Baiyun Exhibition Center, closed to the Guangzhou wholesale Market and train Station,Set at the foot of the Mountain Scenic Area, this New Baiyun City hotel is located in the dynamic, new Wanda Plaza, which is home to a high-end mall and just 8 minutes from the Guangzhou Central Business District.308 spaciousGuest Rooms and Suites at this Guangzhou hotel feature Hilton Serenity Beds and high-speed internet access. Featureing more than 3220 square meter world class meeting space with 10 flexible function rooms which offer the very latest in audio/visual technology, or choose the 1500 square meter pillarless grand ballroom for larger occasions. Our business center has a wide range of amenities and services to help you execute the perfect event.Be spoiled for choice by the selection of cuisines on offer in our 6 tempting food and beverage venues. Enjoy breakfast in the family-friendly Senses, savor fine dining in Red and unwind with friends in the relaxing Rocks Bar of this Guangzhou hotel. Keep fit in our 25m indoor swimming pool or indulge in a treatment in our luxury Spa. ... more   less 

Additional Information about Hilton Guangzhou Baiyun Hotel

Address: No.515-517 Yuncheng East Road, Baiyun District, Guangzhou 510400, China
Region: China > Guangdong > Guangzhou
Price Range: €94 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Guangzhou Baiyun Hotel 4.5*
Number of rooms: 308
Reservation Options:
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Hotel Style:
#21 Spa Hotel in Guangzhou
#23 Business Hotel in Guangzhou
#29 Luxury Hotel in Guangzhou
#51 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guangzhou Baiyun Hotel staff and other travellers.
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Questions? Get answers from Hilton Guangzhou Baiyun Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor has its own buffet and breakfast area. Its worth the extra to dine there.”
T&Dexpats, 13 Apr 2017 | Read review
“Rooms on Front of building much quiter”
SETraveler5786, 11 Apr 2017 | Read review
“Book early”
46herbertl, 5 Mar 2017 | Read review
“Select mountain view”
KodoDrummer, 28 Oct 2016 | Read review
“away from elevators”
geotech522, 1 Oct 2016 | Read review
5 of 5