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Guangzhou Marriott Hotel Tianhe

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#9 of 3,386 Hotels in Guangzhou
Certificate of Excellence
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Guangzhou Marriott Hotel Tianhe
Guangzhou Marriott Hotel Tianhe
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471 Reviews from our TripAdvisor Community

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Showing 292: English reviews
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Hong Kong, China
Reviewed 4 days ago NEW

We got a corner suite, which provided a fantastic view of a corner of Guangzhou. The sleep was great, but it lacks on the amenities a bit. For example, there was a coffee maker, but no coffee. There is also a whiff of cigarette smoke, which tends to be associated with lower level hotels in China. The excellent location is...

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Helpful?
Thank Dionysus38
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

usa
Reviewed 1 week ago via mobile

High quality Marriott with consistently strong service in a very convenient location. Lobby is on 5th floor, not especially spacious. Lobby bar is adequate, main cafe is somewhat cramped for the size of the hotel. Bedroom very comfortable, earth tones, all relevant amenities. Pretty decent pool and gym. Overall, a good value premier hotel but, at the end of the...

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Helpful?
Thank spencerusa
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

Singapore, Singapore
Reviewed 1 week ago via mobile

Location is impeccable. Convenient and lots of food choices. Customer service is excellent. Very near to rapid transit and shopping centers are everywhere. Surrounding is surprisingly clean! Highly recommended.

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Helpful?
Thank JSIM78
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Toronto, Canada
Reviewed 2 weeks ago

Good location, friendly staff.. The room is spacious and very very clean. There are lot of restaurants nearby. Will stay again. PS, if you want traveling to Hongkong from this hotel, there is a direct bus station just outside. Very convenient.

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Helpful?
Thank rayl1950
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Auckland, New Zealand
Reviewed 2 weeks ago

Overall good hotel, staff are great, good language support, Cantonese, Mandarin and English. This hotel has been and sort of still is sheer opulence. General hotel layout standard. Has good business and gym facilities. Executive lounge, well catered, great staff, but let down by sad parents who let their young children run wild. Room suites - great views of city,...

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Helpful?
Thank Dennis P
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Surabaya, Indonesia
Reviewed 11 February 2017

This Hotel located in the central of guangzhou new city, very strategic. Near to shopping center and train station. However, if we use car or bus, we will find traffic jam in this area. Anyway, the service is excellent. Housekeeper doing their job very well, but once they do it until late afternoon, so when we coming back, our room...

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Helpful?
Thank HenSelIna
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

Melbourne, Australia
Reviewed 29 January 2017

The Marriott Tianhe is a sparkling, modern hotel designed with style. Our deluxe room was spacious and comfortable with views over the city skyline. The staff were polite and helpful with an excellent command of English. The breakfast was good but a little pricey by international standards. The restaurant offered a buffet and an a la carte menu for a...

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Helpful?
Thank Martin W
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

Iowa City, Iowa
Reviewed 11 January 2017

The staff went above and beyond to help, going as far as to contact Air China to help me secure a seat in advance of my flight. Both at the reception and in the executive lounge, everyone was friendly and anticipated all my needs. The room was even slightly superior to some JW properties where I have stayed. Traffic is...

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1Thank dat1789
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

Hyderabad
Reviewed 10 January 2017

I was in Guangzhour on a business trip for a week. The hotel has an excellent location in Tianhe. The metro station is a 10 mins walk. Rooms are fantastic, since we were upgraded and had access to the Business lounge the stay was all the more sweeter. Both the breakfast and the evening lounge eating options were very very...

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Helpful?
Thank maverick2k10
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Sydney, Australia
Reviewed 7 January 2017 via mobile

The hotel is nice, the lounge peaceful and relaxing... The buffet breakfast decent.... The only complaint is that the closest metro station is about 5-10 mins walk. For the price the Sheraton is closer to the metro but is still in tianhe

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Helpful?
Thank Wheretogo2day
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service

Additional Information about Guangzhou Marriott Hotel Tianhe

Address: No.228 Tianhe Road, Tianhe District, Guangzhou, China
Region: China > Guangdong > Guangzhou
Price Range: €148 - €346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Guangzhou Marriott Hotel Tianhe 5*
Number of rooms: 319
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Guangzhou
#9 Luxury Hotel in Guangzhou
#14 Business Hotel in Guangzhou
#16 Romantic Hotel in Guangzhou
#69 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Guangzhou Marriott Hotel Tianhe staff and other travellers.
6 questions
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Questions? Get answers from Guangzhou Marriott Hotel Tianhe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good views from most rooms, the higher the better”
  • executive lounge second view
 of 5 bubbles 433dennisp, 4 Mar 2017 | Read review
“Rooms facing the Tianhe square have a very good view”
 of 5 bubbles maverick2k10, 9 Jan 2017 | Read review
“Corner room is far away from elevator”
 of 5 bubbles TT0419, 19 Nov 2016 | Read review
“If you want executive room, then the 20th. floor is the best as the executive lounge is located right there. Amazing views.”
 of 5 bubbles 753vladyc, 15 Nov 2016 | Read review
“High Floor City View...”
 of 5 bubbles clubikon, 15 Nov 2016 | Read review
5 of 5