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Guangzhou Marriott Hotel Tianhe

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#7 of 3,353 Hotels in Guangzhou
Certificate of Excellence
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1 room 2 adults 0 children
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Guangzhou Marriott Hotel Tianhe
Guangzhou Marriott Hotel Tianhe
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441 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Iowa City, Iowa
Reviewed 1 week ago

The staff went above and beyond to help, going as far as to contact Air China to help me secure a seat in advance of my flight. Both at the reception and in the executive lounge, everyone was friendly and anticipated all my needs. The room was even slightly superior to some JW properties where I have stayed. Traffic is...

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Helpful?
1Thank dat1789
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

Hyderabad
Reviewed 1 week ago

I was in Guangzhour on a business trip for a week. The hotel has an excellent location in Tianhe. The metro station is a 10 mins walk. Rooms are fantastic, since we were upgraded and had access to the Business lounge the stay was all the more sweeter. Both the breakfast and the evening lounge eating options were very very...

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Helpful?
Thank maverick2k10
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Sydney, Australia
Reviewed 2 weeks ago via mobile

The hotel is nice, the lounge peaceful and relaxing... The buffet breakfast decent.... The only complaint is that the closest metro station is about 5-10 mins walk. For the price the Sheraton is closer to the metro but is still in tianhe

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Helpful?
Thank Wheretogo2day
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

This hotel was centrally located at Tianhe District in Guangzhou.It was surrounded with many shopping centres nearby and it is super convenient. Finding food and shopping was never a problem for us throughout our stay. The hotel rooms and facilities were very well maintained. The service from the hotel staff were also great. Overall, this hotel really deserves a five...

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Helpful?
Thank Charleslim456
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Reviewed 3 weeks ago via mobile

mariott tianhe is located nx to shopping malls and an address that most taxi drivers are familiar with. easy access to train station. rooms are clean and well maintained. concierge services are good as well.

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Helpful?
Thank Helen L
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

Bruges, Belgium
Reviewed 9 December 2016

We booked a Premier Suite with lounge access and got a room with large bow-windows, offering marvellous views on 2 sides right in the centre of Tianhe. Finding your way to the reception when arriving is a bit difficult, but that is not an issue. The lounge served very good food the 1st evening, the 2nd was not great (week-end?);...

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Helpful?
Thank vondel33
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

Hong Kong, China
Reviewed 8 December 2016 via mobile

This is a superb hotel with excellent service and a very good environment. It offers an excellent dim sum restaurant on the 6th floor . The gym and swimming pool are top notch . Highly recommended especially for those travelling to or from Hong Kong as it is not too far from the East train station.

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Helpful?
Thank jskwhiteh0use
Rachel H, At Your Serivce Supervior at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Ireland
Reviewed 1 December 2016

I am someone who frequently travels to far reaching destinations of the world on business and as such I am a gold level member with Marriott so I have a good base of hotel experience to draw on when I say that this particular hotel is my favourite Marriott anywhere in the world and I have stayed on many occasions...

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Helpful?
Thank Ciaran7084
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Reviewed 21 November 2016 via mobile

Location is good if you wanna walking around and shop in Guang Zhou. Can say 3 shopping mall around you, stay for 1 night is not enough. The subway station just beside the hotel, it's convenient to everywhere. All my friends and I were impressed by a doorman upon check out. His service is excellent and helpful, he really make...

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Helpful?
Thank Gucci H
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Reviewed 20 November 2016

Marriott Tianhe is located in the center of Tianhe district and it's convenient to everywhere. Metro station, Shopping area and many restaurants around. The hotel room is big and clean but nothing special, good place to sleep and do some work. I always use the health club and the indoor swimming is the best. People at the front desk and...

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Helpful?
Thank TT0419
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry

Additional Information about Guangzhou Marriott Hotel Tianhe

Address: No.228 Tianhe Road, Tianhe District, Guangzhou, China
Region: China > Guangdong > Guangzhou
Price Range: €127 - €285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Guangzhou Marriott Hotel Tianhe 5*
Number of rooms: 319
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Marriott, Travelocity, Expedia, Priceline, Ctrip TA and Hotels.com so you can book your Guangzhou Marriott Hotel Tianhe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#6 Spa Hotel in Guangzhou
#7 Luxury Hotel in Guangzhou
#14 Business Hotel in Guangzhou
#16 Romantic Hotel in Guangzhou
#63 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Guangzhou Marriott Hotel Tianhe staff and other travellers.
6 questions
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Questions? Get answers from Guangzhou Marriott Hotel Tianhe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the Tianhe square have a very good view”
 of 5 bubbles maverick2k10, 9 Jan 2017 | Read review
“Corner room is far away from elevator”
 of 5 bubbles TT0419, 19 Nov 2016 | Read review
“If you want executive room, then the 20th. floor is the best as the executive lounge is located right there. Amazing views.”
 of 5 bubbles 753vladyc, 15 Nov 2016 | Read review
“High Floor City View...”
 of 5 bubbles clubikon, 15 Nov 2016 | Read review
“Only the top floors are worth visiting”
  • the pillows on the bed look very old
  • the furniture is destroyed
 of 5 bubbles fb1419855889, 9 Nov 2016 | Read review
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