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Terrific experience, really fantastic buffet, amazing room, check in and check out so quick and great experience at the club millesime. Congrats to all the team with special thanks to Jade Wu (assistant manager).
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The side of the bed had some marks , floor was sticky , check in staff extremely slow , room was not ready at check in at 14.30, they kept saying I booked via a discount site, I felt inferior , does that mean I...More
It’s always busy around Canton Fair but the staff manage to keep the experience pleasurable and comfortable. Addition of a rowing machine to the gym would be a great improvement.
Special thanks to all the level 29 team (Jade, Bella always nice to see your...More
I came back to Sofitel after a year's absence as I felt their service levels standards have dropped and I am delighted to see a huge improvement. I feel I am back home again. The attention to details is amazing now and it is registering...More
My second visit in twelve months, almost to the date, and the only regret was that I hadn't come back sooner. Being a Platinum member our room was upgraded not to the Club floor but to a 23rd floor room which would have been called...More
Hi there. They did in October last year and there were a lot of people catching them. We decided to get a taxi back on one of the days as we didn't want to wait for the bus - I would suggest finding out where you can catch... More
Hi there. They did in October last year and there were a lot of people catching them. We decided to get a taxi back on one of the days as we didn't want to wait for the bus - I would suggest finding out where you can catch them from as we wasted quite a bit of time locating the right area to catch them from. If you contact the hotel directly they should be able to tell you what times the buses leave and return, and what is the best way to secure a place this year. Enjoy!