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Sheraton Guangzhou Hotel

722 reviews
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Traveller (554)
Room & Suite (765)
Dining (187)
Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“tee mall”(32 reviews)
“shopping mall”(35 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (722)Write a Review
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Show reviews that mention
All reviewstee mallshopping mallfeast restaurantgreat hotelthe club loungespg membermeeting roomtiyu xilusubway stationcentral locationcanton fairtianhe districtgreat roomupgraded to a suitebusiness triprooms are spaciouspleasant stay
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1 - 5 of 412 reviews
Reviewed 1 week ago via mobile

Surprisingly 5 stars hotel will charged wrong pricing.. Overcharged $100+ totally diff from given receipt / credit card bill charged (chked bac hm). Disappointed .. However plus point is tat de room is pretty comfortable n good location.More

Thank Francloise L
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 1 week ago

Dear Overcharged, Thank you so much for your review and sharing your experience with us.We are sorry the some service did not meet your expectation and we will report it to related department for further investigation, as we would appreciate the chance to prevent similar...More

Reviewed 2 weeks ago via mobile

Nice hotel connect to mall for shopping and yah don't forget to eat at Thai restaurants on the 7th floor at the mall. Room is big enough with modern bathroom nd nice design. The breakfast needs to improve more but in general is fine as...More

Thank Musaaid
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 1 week ago

Dear Musaaid, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide...More

Reviewed 4 weeks ago

While the rooms are very clean ... the hotel does not have a 5 star edge about it when compared even to the Hilton Guangzhou... or Sofitel.. Staff are polite but not over the top and the help you get at hotels like the Four...More

1  Thank craigdG2348ED
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 4 weeks ago

Dear craigdG2348ED, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location. We are sorry the some service did not meet your expectation and we will report it to related department for further investigation,...More

Reviewed 5 weeks ago

I stayed at Sheraton Guangzhou during 21-25 December 2017 The room was absolutely perfect, The twin bed size is bigger than most of hotel in Guangzhou I had seen so far. The cleanliness is also perfect. The service of the hotel is worth the money....More

Thank Andrea J
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 4 weeks ago

Dear Andrea J, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities, as well as our service. We are very happy to have you with us and we will continue to strive...More

Reviewed 9 January 2018

The location of Sheraton links to Tee Mall and all the underground shopping areas. Although the room was pretty pricey, it was spacious and clean. Buffet breakfast was a nice international spread. We went in the height of summer in August which was 39degrees. Suffocating...More

Thank KarenHChan
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 10 January 2018

Dear KarenHChan, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Room Service
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$142 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guangzhou
#5 Luxury Hotel in Guangzhou
#11 Romantic Hotel in Guangzhou
#15 Business Hotel in Guangzhou
#58 Best Value Hotel in Guangzhou
Room types
Family Rooms, Suites
Details
Price range
US$142 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guangzhou
#5 Luxury Hotel in Guangzhou
#11 Romantic Hotel in Guangzhou
#15 Business Hotel in Guangzhou
#58 Best Value Hotel in Guangzhou
Room types
Family Rooms, Suites
Add Photo Photos
Traveller (554)
Room & Suite (765)
Dining (187)
Pool & Beach (113)
Amenities (112)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
gherrera2018
2 February 2018|
AnswerShow all 2 answers
Response from nomadtraveller2009 | Reviewed this property |
For the canton fair there is daily shuttle service. Or it’s 80 yuan can ride, about 30 minutes.
0
Votes
seowfen
13 August 2017|
AnswerShow all 4 answers
Response from MichaelHilal | Reviewed this property |
Not sure but you can it email the hotel.
0
Votes
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12
Room Tips
"look for a room facing out to the sports complex.. go Premier Room for size.."
Read review
"" best view" "perfect service""
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"Club rooms is the best"
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"Top floors offers fantastic views"
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