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Sheraton Guangzhou Hotel

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Traveller (598)
Room & Suite (777)
Dining (192)
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Overview
  • Excellent68%
  • Very good26%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“tee mall”(33 reviews)
“shopping mall”(37 reviews)
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Reviews (762)
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439 results
Traveller rating
255
144
29
6
5
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LanguageEnglish
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255
144
29
6
5
Show reviews that mention
All reviewstee mallshopping mallfeast restaurantgreat hotelfestival walkthe club loungespg membermeeting roomtiyu xilusubway stationcentral locationcanton fairtianhe districtgreat roomupgraded to a suiterooms are spaciousbusiness trip
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1 - 5 of 439 reviews
Reviewed 4 days ago via mobile

I booked the hotel via agoda but then my flight got cancelled and moved to 2 days after. I rescheduled the hotel via agoda but apparently some details were missing. I already asked for early check in and I booked 2 different types room ,...More

Thank Jill L
Response from SheratonGuangzhou, Director of Rooms at Sheraton Guangzhou HotelResponded 3 days ago

Dear Mrs. Jill L Thank you for taking the time to make us aware of your unhappy experience at our hotel. This is not what we strive for at Sheraton Guangzhou and apologize most unreservedly. We will reach out to you directly to apologize further...More

Reviewed 4 days ago via mobile

My month long stay at Sheraton was a terrific one specially so the hotel is accessible to all kinds of transport. Below is the railway station which can take you anywhere you want to go in Guangzhou. There is a backdoor at the hotel leading...More

Thank Joy A
Reviewed 1 week ago

Our family stayed in this hotel for 5 nights, and we love every aspect of it:- - The hotel's location is fantastic. it has a side door linked to Tianhe Mall, one of the best and biggest shopping malls in Guangzhou. The "Tiyuxi Road" subway...More

Thank Tinnythepooh
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 1 week ago

Dear Tinnythepooh, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service. We are very happy to have you with us and we will continue to strive to...More

Reviewed 2 weeks ago

I was attending the Rebel Fighting Championship event called "A Warrior's Return" which was held at the indoor arena just across the street from the SGH (Sheraton Guangzhou Hotel". Since I was a guest I wasn't sure what type of room I got except that...More

Thank CiviCSingapore
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 1 week ago

Dear CiviCSingapore, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service. We are very happy to have you with us and we will continue to strive to...More

Reviewed 2 weeks ago via mobile

It’s in Tianhe and is only 5-10 minutes by taxi to go to East Station. I did try to walk and it’s definitely manageable. Subway station is right next to the hotel. So, very convenient. You can also find taxis waiting. An ideal location for...More

1  Thank Bally1966
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 2 weeks ago

Dear Bally1966, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service. We are very happy to have you with us and we will continue to strive to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Room Service
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$142 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guangzhou
#5 Luxury Hotel in Guangzhou
#11 Romantic Hotel in Guangzhou
#15 Business Hotel in Guangzhou
#198 Best Value Hotel in Guangzhou
Room types
Family Rooms, Suites
Details
Price range
US$142 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guangzhou
#5 Luxury Hotel in Guangzhou
#11 Romantic Hotel in Guangzhou
#15 Business Hotel in Guangzhou
#198 Best Value Hotel in Guangzhou
Room types
Family Rooms, Suites
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Traveller (598)
Room & Suite (777)
Dining (192)
Pool & Beach (114)
Amenities (112)
Business Centre & Event Rooms (13)
Questions & Answers
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Brian W
21 February 2018|
AnswerShow all 2 answers
Response from nomadtraveller2009 | Reviewed this property |
The pool is normally open year round. There is a great seafood buffet at the hotel and a few nice western restaurants. It is also connected to the teemall which has many dining options.
1
Vote
gherrera2018
2 February 2018|
AnswerShow all 2 answers
Response from nomadtraveller2009 | Reviewed this property |
For the canton fair there is daily shuttle service. Or it’s 80 yuan can ride, about 30 minutes.
0
Votes
Room Tips
"Park view, high floor"
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"Stay as high as you can to avoid any noise."
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"look for a room facing out to the sports complex.. go Premier Room for size.."
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"" best view" "perfect service""
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