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Four Points by Sheraton Guangzhou Dongpu

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#33 of 3,300 Hotels in Guangzhou
Certificate of Excellence
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285 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Guangzhou Dongpu
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Showing 98: English reviews
Faridabad, India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 April 2016

I stayed at the Hotel during my visit to the Canton Fair in October 2015. Experience: Hotel had in-house registration for the Fair, where I got printed Badge in 5 mins (that was quick), saved a lot of time for registration in the fair. Has Free shuttle to the Fair (although far) but the service was good. The Bus staff... More 

Helpful?
Thank TheTravellor1009
Ronnzho, Public Relations Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re travelling to Guangzhou! We are very happy that you enjoy our Canton Fair Convenient Services with the registration desk and shuttle service between the hotel and the exhibition centre. Thank you to share your experience with us, we are looking forward to welcoming... More 

Hong Kong
Level Contributor
87 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 April 2016 via mobile

While its location is a little out of the way compared to the other Starwood options in Tianhe like the W, Sheraton and Westin, it is a far more reasonably priced option. As a platinum SPG member I was upgraded to a suite which was comfortable if unspectacular.

Helpful?
Thank ItaySharon
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re travelling to Guangzhou! We are very happy that you enjoy our great hotel with a great price, we are looking forward to welcoming you back to our hotel again. More 

Cairo, Egypt
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 April 2016

It's disappointing to have nice hotel with staff you can't ask them to get you hot tea for breakfast instead you get cold tea, Almost all staff can't speak English, but they smile and walk away, and get their friend to assist with no success. Breakfast food lacks character, variety and good chefs. Room service not consistent one night we... More 

Helpful?
Thank emzz2014
Ronnzho, Public Relations Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thank you for staying in our hotel and sharing your comments with us. We are sorry the service did not meet with your expectation and we are also very disappointed that we didn’t delivered our high service standards during your recent stay with us. We have shared your comments on English language proficiency of our service team to the hotel’s... More 

New York City, New York
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2016

When at a client site, and unwilling to add 45 minutes or longer to the commute to Dongpu, I stay at the Four Points. This is unlike any Four Points you have been, and is actually more like most Sheraton's in the US. Large, lovely rooms, full bar and restaurant, and fabulous staff. Felix is the B & B manager... More 

Helpful?
Thank DaneNY
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future. More 

Accra, Ghana
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 March 2016

I stayed here for a week for the Canton Fair. The staff were all very friendly and had an adequate grasp of English. The breakfast was very good and they have a Buyer Registration Area in the lobby which was very helpful. The only negative aspect of this hotel is it's location. There is really nothing much to do around... More 

Helpful?
Thank BuntyM
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future. More 

Fairfield, NJ
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 9 February 2016

I arrived late in the evening and check-in was flawless. The lobby is huge, well kept and cool......a very important thing in the summer in Guangzhou. Even though temperatures were in the high 90's F(30's C), the lobby and the entire hotel were very comfortable. Going up to my room, I was delighted to find my room was very clean,... More 

Helpful?
1 Thank RGoltsch
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future. More 

Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 January 2016

I have been staying in Four Points Sheraton Guangzhou Dongpu many times in the past few years. Usually Four Points gives a less high-end facilities but not this one. It's offering everything, from breakfast to room size and service, at a 5-starred level. The breakfast is the best breakfast I have ever had, compared with many hotels in the region.... More 

Helpful?
1 Thank Annie C
Wembdon
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 January 2016

Stayed here back end of December 2015 for one night. The room was a good size, arrived very late and left very early so it was quite a quick stop over. bar prices very cheap, breakfast was very good and the selection was also very extensive. location was I will have to pass, because my business partner picks them probably... More 

Helpful?
Thank Darren3005
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 September 2015

Good hotel and meets all the basic needs; aircon/hot water. There is free wifi with no blocking on Facebook/Google. There is a good spread for breakfast although surrounding amenities are minimal with not much choices for food. Distance from the Baiyun international Airport is around 1 hour at about CNY200 from the metered taxi.

Helpful?
Thank ChiongYF
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future. More 

Shanghai, China
Level Contributor
46 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 September 2015

I must say that this hotel has amazed me during my last weekend visit,11Sep. Front Desk guy was absolutely professional in handling a SPG member, considerate and friendly. But what really captured my heart was the 'dinner team' at the cafe, the team (except one guy wearing all black) service with a smile from the heart,swift action and everytime they... More 

Helpful?
1 Thank Rant197
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. We will improve all of our staff performance and make a wonderful experience for your next stay. Look forward to welcoming back again in the near future. More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Four Points by Sheraton Guangzhou Dongpu

Address: No.1 Jingying Road, Dongpu Huicai Road, Tianhe District, Guangzhou 510660, China
Region: China > Guangdong > Guangzhou
Price Range: €78 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Guangzhou Dongpu 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
4 Points By Sheraton Guangzhou, Dongpu
Four Points By Sheraton Guangzhou, Dongpu Hotel Guangzhou
Hotel Style:
#21 Spa Hotel in Guangzhou
#22 Business Hotel in Guangzhou
#32 Luxury Hotel in Guangzhou
#53 Best Value Hotel in Guangzhou
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Questions & Answers

Questions? Get answers from Four Points by Sheraton Guangzhou Dongpu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles anandiek, 18 May 2016 | Read review
“Presidential Suite”
 of 5 bubbles O1828RManniec, 8 May 2016 | Read review
“Plan your stay and get all necessary directions and addresses written in Chinese.”
 of 5 bubbles Chepablito69, 27 Apr 2016 | Read review
“Overall a nice hotel !!”
 of 5 bubbles TheTravellor1009, 20 Apr 2016 | Read review
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