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Four Points by Sheraton Guangzhou Dongpu

Booking.comUS$85*
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#4 of 3,409 Hotels in Guangzhou
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Guangzhou Dongpu
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402 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Neuss, Germany
Reviewed 3 weeks ago via mobile

I visited this Hotel several times. The service is good and the rooms are big. More important is that they are clean. The breakfast buffet is big and good. Only the Internet in the room could be better. In the lobby it is fast

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Helpful?
Thank amedeo1999
Management response:

Dear Guest, Thanks for staying in our hotel and sharing your experience with us. We are glad that our services were up to your satisfaction. For the internet we already started to take action for it, look forward to your return and providing the best renewal experience for your stay. Sincerely yours

Seoul, South Korea
Reviewed 3 weeks ago

My first time visiting Guangzhou and was very excited. I asked friends for advice and they recommended me this hotel, it was excellent! All the staff were very nice and well mannered, especially the manager Seung Ji Han. She really helped me out, which I really appreciate! Also, the food and service were great which made my trip even greater!...

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Helpful?
1Thank Veronica223
Management response:

Dear Veronica223, Thanks for staying in our hotel and sharing your experience with us. We are glad that you have an enjoyable stay and that our services were up to your satisfaction. We are looking forward to welcoming you back to our hotel again in the near future. Sincerely yours

Wigan, United Kingdom
Reviewed 4 weeks ago via mobile

Visited twice a year for the last 6 years or so. Rooms and both restaurants are great and the hotel provides a nice relaxing break from the hustle and bustle of the Canton Fair. Ivo and Alicia along with rest of the staff are very friendly and provide exceptional service. Will always recommend this hotel.

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Helpful?
Thank kmgaskell
Management response:

Dear kmgaskell, Thanks for staying in our hotel and sharing your experience with us. We are glad that you have an enjoyable stay and that our services were up to your satisfaction. We are looking forward to welcoming you back to our hotel again in the near future. Sincerely yours

Reviewed 4 weeks ago via mobile

This is a very nice hotel which I would rate 5 star. The hotel is very good price. It is a bit from from city centre however they offer free shuttle to the canton fair a few times in the day. Breakfast has good variety and the only con I would say is that food is quite expensive in the...

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Helpful?
Thank far89
Management response:

Dear far89, Thanks for staying in our hotel and sharing your experience with us. We are glad that you have an enjoyable stay and that our services were up to your satisfaction. Look forward to welcoming back again in the near future. Sincerely yours

Reviewed 24 April 2017 via mobile

I enjoy this hotel very much. They have shuttle during canton fair and it has good restaurants. A western one on the basement and a Chinese one on 2 floor. They offer free shuttle to the fair and it is quite comfortable. On the wrong side is quite expensive and far away from city center and not too close to...

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Helpful?
Thank Javier C
Management response:

Dear Javier C, Thanks for staying in our hotel and sharing your experience with us. We are glad that our hotel is up to your expectation. Our hotel just 15 minutes-drive from Guangzhou Economic & Technological Development District and Pazhou International Convention Center, and Zhujiang New Town which only 20 minutes by Metro has a lot of shopping mall and...

Fairfax, Virginia
Reviewed 19 April 2017 via mobile

I'm in Guangzhou for the Canton Fair. Stayed at the Four Points as they offer a free shuttle to the fair. I couldn't recommend it more!! The hotel staff are cognizant of the packed schedules of fair goers and have everything set up so that you can focus on your sourcing. I also want to give a special thank you...

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Helpful?
Thank Ramin_Ostad
Management response:

Dear Ramin_Ostad, Thanks for staying in our hotel and sharing your experience with us. We are glad that you have an enjoyable stay and that our services were up to your satisfaction. We have shared your compliments with our associates. Looking forward to welcoming you back to our hotel in October. Sincerely yours,

Melbourne, Victoria, Australia
Reviewed 18 April 2017 via mobile

We booked two rooms with a king bed, I can understand that they are busy. Being told that we can have a room with two single beds or leave I can not. After speaking to the manager this was made right...almost :( Keeping my deposit for two weeks to one month (bank system is down), nice :-) I have stayed...

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Helpful?
1Thank Denis J
Management response:

Dear Denis J, Thank You for taking time to provide us with the feedback about your recent stay. We are sorry to hear about the experience and we sincerely apologize for the inconvenience. For the reason of system error we didn’t arrange the rooms for you according to your requirement before your arrival, we have contacted the third party and...

Reviewed 13 April 2017

I used to stay Four Points by Sheraton Guangzhou. Overall service was good. Especially thanks to Han Seung Ji manager. She was only one person who takes care of Korean guest and smiles with the guest. Also, she always anticipated my request. it was really helpful and comfortable stay. I was impressed her great service. I would definitely love to...

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Helpful?
1Thank SooYeon L
Management response:

Dear Soo yeon L, Thank you so much for choosing to stay at our hotel and sharing with us. We are glad that our hotel is up to your expectation. We always put people first, to offer the best service to our guests is our service philosophy. Sincerely yours

Reviewed 12 April 2017 via mobile

Busy breakfast with loud speaking crowd makes the morning starts hectic. The hotel is chosen to host a big local company recruitment for summer interns which occupies many rooms and resulted in lifts stopping at almost 5 floors before reaching my own floor. The location is also not close to major tourist spots nor malls which limits dining options. No...

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Helpful?
Thank levenzat
Management response:

Dear levenzat, Thanks for staying in our hotel and taking time to provide us with the feedback about your stay. We are sorry to hear the experience and now we are taking immediate action to the busy time work arrangement, to ensure that we offer good service to every guest all the time. The Eatery signature restaurant offer dining whole...

Reviewed 2 April 2017

It was my first time visiting Guangzhou and I enjoyed staying at the Sheraton hotel. The staff were very pleasant and the overall service was amazing. I was new to the environment but thanks to one of the managers, Han Seungji, I got to know the city easily and was able to enjoy my trip. I was impressed by her...

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Helpful?
Thank sucrerie7
Management response:

Dear sucrerie7, Thank you so much for choosing to stay at our hotel while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you for sharing your experience with us. Looking forward to welcoming you back to our hotel in the near future. Sincerely yours

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room

Additional Information about Four Points by Sheraton Guangzhou Dongpu

Address: No.1 Jingying Road, Dongpu Huicai Road, Tianhe District, Guangzhou 510660, China
Region: China > Guangdong > Guangzhou
Price Range: €72 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Guangzhou Dongpu 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
4 Points By Sheraton Guangzhou, Dongpu
Four Points By Sheraton Guangzhou, Dongpu Hotel Guangzhou
Hotel Style:
#3 Spa Hotel in Guangzhou
#4 Luxury Hotel in Guangzhou
#13 Best Value Hotel in Guangzhou
#22 Business Hotel in Guangzhou
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Questions & Answers

Questions? Get answers from Four Points by Sheraton Guangzhou Dongpu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor rooms have great view”
qummars, 30 Mar 2017 | Read review
“Go high, the views over the fields are very good.”
J6848ZXrichardw, 15 Nov 2016 | Read review
“Higher up floors are better. And specify bath or shower.”
anandiek, 18 May 2016 | Read review
“Presidential Suite”
O1828RManniec, 8 May 2016 | Read review
“Plan your stay and get all necessary directions and addresses written in Chinese.”
Chepablito69, 27 Apr 2016 | Read review
5 of 5
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US$85* /night
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Prices are for 1 room, 2 adults
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