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3/12/2017 4/12/2017
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    Ascott Guangzhou

    No.73 Tianhe East Road, Tianhe District, Guangzhou 510630, China
    011 86 20 8513 0388
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    3/12/2017 4/12/2017
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    Traveller (95)
    Room & Suite (56)
    Dining (16)
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    • Excellent53%
    • Very good42%
    • Average2%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “taikoo mall” (4 reviews)
    “cum dryer” (2 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Fitness centre
    4.0 Star Hotel
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
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    Reviews (129)
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    1 - 5 of 87 reviews

    Reviewed 19 July 2017

    We were here for three nights and the place offered us what we needed. Staff were friendly, room clean and basic amenities. The room had a washer and detergent which after a long week was really welcome. A better mid-level place. I'll be back again....More

    Thank Jartza_Hki
    Response from Ascott N, Front Office Manager at Ascott GuangzhouResponded 9 August 2017

    Hi Jartza_Hki, Thank you for taking time to share your recent stay experience at our serviced residence on Tripadvisor. We are happy to note you had a comfortable stay in our spacious and fully-equipped apartment and had found our strategic location to be ideal for...More

    Reviewed 7 June 2017 via mobile

    Come back to stay at Ascott Guangzhou Tianhe (7-8June 2017) after my last stay a year ago. The apt is getting very old, poorly maintained, old carpet, old furniture and most unacceptable, is poor internet connection. I have to use my own 4 G roaming....More

    1  Thank TSS2015
    Response from Ascott N, Front Office Manager at Ascott GuangzhouResponded 20 June 2017

    Hi TSS2015 Thank you for your honest feedback. We are truly sorry that your stay experience at our serviced residence was detracted by the overall appearance and layout of our serviced residence. Lamentably, we do acknowledge that this property could do with a sprucing up...More

    Reviewed 23 May 2017 via mobile

    I stayed here on business and one of the staff stole from my room. When I spoke with the asst Manager Cherry Zhou she did nothing about it and was totally uninterested in the situation. I'd definitely not recommend using this hotel.More

    Thank wineguynz
    Response from Ascott N, Guest Relations Manager at Ascott GuangzhouResponded 25 May 2017

    Dear wineguynz, Thank you for your feedback. We read with much concern about the unpleasant experience you encountered during your previous stay with us and had left you with a negative impression. As there may be other factors surrounding this incident, Our Operations Manager, Raine...More

    Reviewed 15 April 2017

    Describe the service you experienced: very good. Tell us how you liked the room: very like.Talk about the location & amenities: it's near my work place. Say what you liked best & least: restaurant is very good.More

    Review collected in partnership with this hotel
    Thank jichao
    Response from Ascott N, Front Office Manager at Ascott GuangzhouResponded 18 April 2017

    Hi jichao, Greetings from Ascott Guangzhou! All our us are elated to know that your have enjoyed your stay with us on your recent trip. Thank you for your positive feedback on our restaurant, location and room amenities. The team is very thankful for your...More

    Reviewed 8 March 2017

    loved the hotel , amazing location , Great staff member specially Mr. Archer from Reception , bell men , restaurant staff so helpful . the hotel is so calm , New Rooms , will heated , well designed rooms , amazingMore

    Review collected in partnership with this hotel
    Thank Noureldin Moham... K
    Response from Ascott N, General Manager at Ascott GuangzhouResponded 15 March 2017

    Hi Noureldin Greetings from the team at Ascott Guangzhou! All of us are delighted we have exceeded your expectations and you have been highly impressed with your stay at our serviced residence. We sincerely thank you for this huge compliment and all of us are...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Airport Transportation
    • Meeting Rooms
    • Business Centre with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$130 - US$241 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 207
    • Reservation Options
    • TripAdvisor is proud to partner with Ctrip TA, Booking.com, Hotels.com, TripOnline SA, Hotwire, HotelQuickly and Cancelon so you can book your Ascott Guangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Guangdong >
    • Guangzhou
    • Also Known As
    • Ascott Guangzhou Hotel Guangzhou
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    Traveller (95)
    Room & Suite (56)
    Dining (16)
    Pool & Beach (5)
    Hotel & Grounds (43)
    Bathroom (6)
    Family and Play Areas (1)
    Oakwood Premier Guangzhou
    638 reviews
    .68 km away
    Guangzhou Marriott Hotel Tianhe
    631 reviews
    .69 km away
    Mandarin Oriental, Guangzhou
    765 reviews
    .04 km away
    Fraser Suites Guangzhou
    255 reviews
    .25 km away
    Nearby Restaurants
    Paulaner Brauhaus
    192 reviews
    .10 km away
    Bingsheng Pinwei Restaurant (Tianhe)
    109 reviews
    .19 km away
    The Loft Bar (Mandarin Oriental Guangzhou Hotel)
    17 reviews
    .09 km away
    43 reviews
    .02 km away
    Nearby Attractions
    Taikoo Hui
    215 reviews
    .08 km away
    171 reviews
    1.05 km away
    Grandview Mall
    67 reviews
    .67 km away
    Parc Central
    20 reviews
    .83 km away
    Questions & Answers
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    Room Tips
    "Clean Room and Very good Service."
    Read review
    "Best view on the corner units facing the Tianhe Rd"
    Read review
    "High floor"
    Read review
    "We were on 27th Fl. Excellent view."
    Read review
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