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Crowne Plaza Madinah

PricelineUS$131*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$245*
US$131*
US$137*
US$137*
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Crowne Plaza Madinah
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257 Reviews from our TripAdvisor Community

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Showing 201: English reviews
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Reviewed 3 days ago NEWvia mobile

99% people visit Al-Madinah Al-Munawwarah as part of the religious Pilgrimage, to visit the Holy Masjid and the Tomb of Prophet Muhammad (Peace be upon Him). Crowne Plaza is ideally located for the Holy Masjid, literally 2-3 minutes walk. Most amenities are local. Cleanliness is commendable, rooms are comfortable, bathrooms are nice, food is also very good. Staff is very...

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Helpful?
Thank Mazhar T
Mountain View, California
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017 via mobile

Pros: - LOCATION: 2 mins walking distance from the southern entrance of the Masjid Al-Nabawi, the Holy Mosque of Prophet Muhammad (pbuh); we were lucky enough to get a room with the mosque view. It's breathtaking at night. Market, small eateries, and convenient stores are within walking distance. - Rooms are not too small, just enough space for storage and...

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1Thank Sitie
About Hotel's Favourite Review
Management response:

Dear Sitie, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also...

Reviewed 1 week ago NEWvia mobile

Well it's good hotel as location just 3 mints walk to Al-Masjid an-Nabawī The reception was more than excellent the staff professional. The room it's okay not that big but it's good Bathroom very small with old style shower. The breakfast is fine just fine. There is a parking in the hotel.

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Helpful?
Thank Musaaid
Management response:

Dear Musaaid, Greetings from Crowne Plaza Madinah! Thank you for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Lotfi Jabou Executive Assistant...

Oxford, United Kingdom
Reviewed 4 weeks ago via mobile

Had an amazing week in Makkah and was looking forward to our stay in Madinah. After a 5 hour journey from Makkah on checkin to the hotel we were told breakfast was not included, despite showing the booking documents which clearly indicated b&b with 2 quod rooms. We were told to get in touch with the agents who we booked...

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3Thank Maninawaz
Management response:

Dear Mr. Maninawaz, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal...

London, United Kingdom
Reviewed 4 weeks ago

I was initially placed in a room with 4 beds for disabled persons (not the fault of the hotel) due to unscrupulous travel agent (Al haram travel agency). After making the hotel duty manager aware of this issue, it took 1 day to resolve and I was upgraded to a better room which exceeded my expectations. The free wifi was...

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Helpful?
Thank Azena B
Management response:

Dear Azena B, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Lotfi Jabou Executive Assistant Manager

London, United Kingdom
Reviewed 16 April 2017

NOT a 5* hotel when it comes to service. VERY POOR. its more like a 3.5* if i am honest. upon arrival (at 2pm) i was told check in is at 4pm (which is later than most places I have been to) so i had to sit at reception for 2 hours. then when it was 4pm a large group...

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Thank jozo99
Management response:

Dear Jozo99, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show...

Reviewed 14 April 2017

I stayed at the hotel between 19 March 2017 till 26 March 2017. I had 2 rooms with my parents and family staying. The rooms were interconnected. I had taken the hotel against IHG points and appreciate the hospitality 1. I really appreciate the location. It is just close to Gate number3, and hence close to Haram. The hotel staff...

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Helpful?
Thank Abu Q
Management response:

Dear Abu Q, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Lotfi Jabou Executive Assistant Manager

Reviewed 13 April 2017 via mobile

Located in a strategic location..2 minutes walking from the Holy Mosque ..my room was a bit noisy,my score for breakfast is :average..(avoid the Turkish side for breakfast,was poor and dirty).. Staff was friendly..

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Thank Vincenzo F
Management response:

Dear Vincenzo F, Greetings from Crowne Plaza Madinah, Thank you for your feedback regarding your recent visit at our hotel and bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. Rest assured that these issues will be looked into. We value your comments and welcome...

Edinburgh, United Kingdom
Reviewed 11 April 2017 via mobile

Nice business type hotel with a good veriaty breakfast. Check in was slow over 2 hours with no apology etc. Also triple rooms are actually a small double room with an extra bed. Not enough space for 3 peoples luggage. Customer service needs to improve with care for customers. We had 12 rooms and at no time did we recieve...

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Helpful?
Thank Staj S
Management response:

Dear Staj S, Greetings from Crowne Plaza Madinah! Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that...

Chester, United Kingdom
Reviewed 20 March 2017

Stayed for 5 nights in Dec 16 during Umra trip. Nice hotel, very busy but clear and excellent customer service. staff spoke good English and nothing you ask is a problem. Good size rooms, with big beds and decent bathroom. Toilettes poor quality as quite normal in most hotels. Housekeeping staff was brilliant. They lose a star because lifts not...

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1Thank Sham p
Management response:

Dear Sham p, Greetings from Crowne Plaza Madinah! Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern comfort and traditional hospitality in the City of the Prophet. Step out of the gleaming lobby of the Crowne Plaza(R) Madinah hotel into the sacred historic center of Madinah (Medina). The hotel overlooks the Haram of Masjid al-Nabawi, so pilgrims can walk or take a free shuttle directly to the male and female entrances of the Prophet's Holy Mosque. In keeping with its location in the Muslim-only area of Madinah, the hotel provides a restful base for a visit or pilgrimage, with a warm Arab welcome from respectful and attentive staff. The Concierge can help with advice on places to visit, as well as the best restaurants, markets and shopping malls in nearby modern Madinah. Classical motifs complement stylish modern design in 506 comfortable rooms and suites, and Haram-view rooms overlook the magnificent courtyard of the Prophet's tomb. Complimentary Wi-Fi in all rooms and public areas keeps every guest connected. Basement parking is especially convenient during the busy seasons of Hajj and Ramadan. Business travelers can host a successful corporate event in five versatile, high-tech conference and boardrooms. A Crowne Meetings Director is happy to help with planning and catering. Executives can also relax in the plush Club lounge. Whether you are visiting for work, leisure or spiritual fulfillment, the Crowne Plaza Madinah hotel offers a peaceful and memorable experience for Muslims in Saudi Arabia's beautiful Second City of Islam. ... more   less 

Additional Information about Crowne Plaza Madinah

Address: King Faisal Street, between 1st Ring Road, Medina, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: €55 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Madinah 5*
Number of rooms: 506
Reservation Options:
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Also Known As:
Crowne Plaza Madinah Al Madinah/Medina, Saudi Arabia
Hotel Style:
#1 Best Value Hotel in Medina
#9 Luxury Hotel in Medina
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Madinah staff and other travellers.
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Questions? Get answers from Crowne Plaza Madinah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view of Masjied Al Nabawi - higher floors tend to be less noisy from outside traffic.”
964azenab, 26 Apr 2017 | Read review
“Great hospitality”
545abuq, 13 Apr 2017 | Read review
“Ask for a room with view to the Prophet's Mosque if you visit there for religious reasons”
shan29, 22 Jan 2017 | Read review
“Selected rooms on 2nd floor have a stunning view of the Green Dome & Haram”
Faai10, 21 Dec 2016 | Read review
“nice large rooms”
aerosid, 18 Dec 2016 | Read review
5 of 5
Priceline
US$131* /night
View Deal
CrownePlaza.comUS$137
Booking.comUS$137
TripAdvisorUS$131
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*Disclaimer
Prices are for 1 room, 2 adults
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