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In general the hotel is fine, not very close to Al-Haram but it's okay.
Room service is good, but main restaurant not well (Food need to be developed).
Guests rooms and their bathroom are good.
They have excellent WiFi.
Not recommended to stay there for...More
Thank Wisam G
Response from MEHDI B, Responsable relations clients at Majlis GRAND MERCURE MadinaResponded 2 days ago
Dear Mr Wisam,
Thank you for your comment, we now that during Hajj, our hotel is victim of his success, which can be a disadvantage for our individual guests.
I will share your feedback our food with the Chief.
We are looking forward to welcome...More
I arrived at the hotel at 10 am and I was checked in although check-in time was 4 pm. I was given a big clean room. Staff were friendly. Close to women's prayer area in the Prophet's Mosque. Excellent Wi-Fi. Receptionists were good and friendly...More
1 Thank YaserKKK
Response from MEHDI B, Responsable relations clients at Majlis GRAND MERCURE MadinaResponded 11 June 2017
Dear Mr Yaser,
Thank you for this excellent comment, we are proud to read that our guest appreciate our efforts to satisfy them.
All Majlis GRAND MERCURE Team, wishes you the best Ramadam and hope to welcome you again very soon.
Warm regards from Al...More
We liked our stay because
1. Friedly staff.
2. Clean big room.
3. Food delivered in the room was served intime, hot and very delicious.
4. Talented manager and director.
5. Very near to Haram.
We had a wonderfull stay.More
Response from MEHDI B, Guest Relations Manager at Majlis GRAND MERCURE MadinaResponded 2 weeks ago
Dear Dr. Esmat Hegazye
Thank you very much for choosing Majlis Grand Mercure as your home away from home in the Holy City of Madinah and we greatly appreciate you taking time to share your experience during your stay with us.
It is delighting to...More
This hotel is in a good location in madinah and close to gate 16. There is a little bit of a walk to the women's side.
There are a lot of amenities near the hotel and there are 2 malls just Oposite. The malls have...More
Response from MEHDI B, Responsable relations clients at Majlis GRAND MERCURE MadinaResponded 16 July 2017
Thank you for your positive comment, we are very happy and proud to read that you have been satisfied by our service.
Concerning our business center, we have been forced to close it temporary because some teenagers staying in our hotel misuse it...More
My family and I booked the Majalis GM hotel during the last days of Ramadhan, specifically for Eid stay.
Haram was packed full but the courtesy and hospitality of the MGM hotel remained at a high standard.
Our room was not ready in time and...More
Response from MEHDI B, Responsable relations clients at Majlis GRAND MERCURE MadinaResponded 14 July 2017
Dear Mr Avorajee,
Thank you for your coming and you interesting and constructive feedback. Sure that Eid period is one of the most complicated one for all the hotel in Medina and we have difficulties to provide earlier check in. Concerning the room cleanliness, there...More
US$104 - US$529 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#2 Best Value Hotel in Medina
#2 Spa Hotel in Medina
#4 Luxury Hotel in Medina
#5 Family Hotel in Medina
Family Rooms ,
Number of rooms
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Saudi Arabia >
Al Madinah Province >
Also Known As
Majlis GRAND MERCURE Madina Al Madinah/Medina, Saudi Arabia