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Swissotel Resort Sochi Kamelia

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89 Kurortny Prospect, Sochi 354002 Russia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1430)
360
Panoramas (68)
Room & Suite (554)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Regularly sanitised high-traffic areas
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 621 hotels in Sochi
Location
Cleanliness
Service
Value
Travellers' Choice
Press pause on your schedule to take a tailored subtropical break in a gorgeous 5-star beachfront resort Swissotel Resort Sochi Kamelia, your indulgent home-away-from-home in the world’s most inspiring locations. Escape from the everyday and experience the ultimate luxury in the hotel which takes inspiration from contemporary Swiss design while paying homage to the exceptional scenery. Enjoy the warm sunshine, gorgeous sandy beach and glittering sea in every direction around you. Overlooking the magnificent Black Sea in a huge natural park in Sochi, all of our 203 guest rooms blend elegant simplicity with contemporary design. Most rooms have private balconies with magnificent sea views complemented by lush fabrics, wooden floors and stone bathrooms. The stylishly designed suites include 12 suites and 8 duplex suites. The suites boast floor to ceiling windows, marble bathrooms and spacious balconies and terraces. We infuse our Swiss roots into whatever we do, and our restaurants and
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Hot bath
Infinity pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Trendy
Languages Spoken
Russian

Location

Full view
79Somewhat walkable
Grade: 79 out of 100
17Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
1231Reviews22Q+A21Room tips
Traveller rating
  • 974
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  • 64
  • 23
  • 18
Time of year
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Popular mentions
Niceo wrote a review Aug 2021
Baku, Azerbaijan11 contributions5 helpful votes
We are traveling with the 2-year old child. So from the beginning: 1. The line at the check in desk! Only 2 people working for check in snd check out. 2. For approx. $500 per night we were provided with the room overlooking the smelly garbage bins storage, road, parking and the electricity line sound (for the family with the toddler!). I asked specifically for the quite room! And as the answer we got “you have a standard room!” So be aware that’s what you get for your money in a 5* hotel! 3. Family restaurant does not work from 12 pm to 1 pm🤷‍♀️lunch time. With kids that is very inconvenient. 4. Rooms are large, but really so-so. Kind of worn out. So as the result we are very disappointed! Never to come here again:(
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Not good for families with kids! Lots of mosquitoes! Overpriced!
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Response from Наталья Лазуренкова, Other at Swissotel Resort Sochi Kamelia
Responded 3 weeks ago
Уважаемая Ольга, прежде всего, несмотря на отрицательный комментарий, разрешите поблагодарить Вас за визит в Swissotel Resort Sochi Kamelia. Руководство отеля искренне озабочено тем, что Вы получили такой негативный опыт, несмотря на то, что ведь Вы сами выбрали это предложение, и именно на номера этой категории мы делаем специальные цены, да, этот корпус и восточная сторона имеют другой вид из окна, частично на техническую зону, но и цену имеют соответствующую. Нам искренне жаль - получилось, что мы хотели этим предложением привлечь большее количество гостей. которые мечтают попасть в наш отель (тем более большинство гостей возвращаются в номер только для сна и не всем важно, что конкретно видно из окна) и сделали привлекательную цену, а в итоге Вы уехали разочарованными и отдохнуть хорошо не получилось. Мы очень старались исправить ситуацию – и предложили номер с видом на море, видя, что Вы очень расстроены, и вручили для поднятия настроения бесплатный сертификат на обеды/ужины и старались как могли сделать все возможное, чтобы Ваш собственный выбор не доставлял Вам таких отрицательных эмоций. Но, как видим, ничего не помогло, и Вы все равно разочарованы, в том числе взаимодействием с командой. По поводу перерыва в Камелии кафе – там нет перерывов на обед, этот перерыв утвержден Роспотребнадзором, по новым правилам мы обязаны закрыть точку питания 1 раз за 6 часов на обработку дезинфицирующими средствами и рециркуляторами. Мы строго соблюдаем все меры, рекомендованные нам, именно поэтому наши гости не болеют. Если для ребенка важен определенный режим - в отеле круглосуточная служба Румсервиса, мы предоставляем все необходимые блюда, даже дополнительно по индивидуальным пожеланиям, всегда будем рады помочь в вопросе питания. Несмотря на то, что все моменты мы считаем произошли из-за того, что первые впечатления были не такими, на которые Вы рассчитывали, а именно это очень важно – мы надеемся, что Вы все-таки будете рассматривать наш отель для отдыха, мы очень ждем Вас снова в гости, обязательно приезжайте, мы подберем Вам самый прекрасный номер, расскажем, как он будет расположен и что в нем будет, будем окружать Вас заботой и вниманием и сделаем всё для того, чтобы отдых Вам понравился, и Вы полюбили наш отель. С уважением, Лазуренкова Наталья, директор по работе с клиентами и управлению качеством и вся команда Swissotel.
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Natalia V wrote a review Jun 2021
3 contributions
Perfect place with warm swimming pools for adults and children’s with sea view. Tasty breakfast and welcome drinks. We choose room with park view and get the bonus - nice bird’s song. Convenient own beach.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Наталья Лазуренкова, Other at Swissotel Resort Sochi Kamelia
Responded 7 Jul 2021
Good afternoon, dear Natalia, thank you for choosing Swissotel Resort Sochi Kamelia and for sharing your feedback. We are very happy that you like our hotel and rest here. We sincerely want to please our guests and do all possible for it. We will wait for you in our hotel again! Warm regards, Natalia Lazurenkova, Director of Guest Services & Quality Management.
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vict0ria1988 wrote a review May 2021
1 contribution
It was our second time to stay at this hotel. The service was just perfect. We were allowed to check in in the morning upon arrival which was helpful after a long trip with 3yo child. The room was prepared in accordance with our additional requests. The breakfast has been improved since our previous stay 1 year ago. We had a nice experience at the Bao restaurant too, with a good service, fresh food and nice view. The outside pool was super clean and warm and was especially loved by our child (despite of chilly weather). We were trying to book SPA treatment but was told it was fully booked, so I would recommend to make a reservation before arrival). Overall, it was probably our best hotel experience in Russia by now.
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Review collected in partnership with swissotel.com
Date of stay: April 2021
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Response from Наталья Лазуренкова, Other at Swissotel Resort Sochi Kamelia
Responded 31 May 2021
Dear vict0ria1988, we very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive positive feedback especially from our repeated guests! And many thanks that you mentioned our new wondreful breakfasts, it is a very importsnt. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Natalia Lazurenkova, Director of Guest Services & Quality Management.
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DMJune wrote a review Jan 2021
Vladivostok, Russia1 contribution
It was great to stay at this hotel. Everything was good - breakfast, facility, outdoor pool & etc. It would be better if operating hour of SPA can be extended. I'd like to stay here again if there's any room.
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Date of stay: January 2021
Rooms
Location
Service
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Response from Наталья Лазуренкова, Other at Swissotel Resort Sochi Kamelia
Responded 21 Jan 2021
Dear Guest, thank you for choosing Swissotel Resort Sochi Kamelia. We are very glad that you liked our hotel and your stay here, thank you for sharing your experience. We are waiting you with next visit and will do all our best to satisfy your expectations and hope your next visit will be even more pleasant the previous one. Sincerely, Natalia Lazurenkova, Director of Guest Services & Quality Management.
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Elena3003 wrote a review Nov 2020
Moscow, Russia33 contributions53 helpful votes
Loved this hotel! Comfy modern rooms, many hi-tech features. Very quiet in rooms facing the sea. Staff are friendly and helpful. Everyone does their best to resolve a guest's request. It is very clean everywhere - in buildings, on the territory, on the beach. Breakfasts are lavish, and the food is superb. All in all, a wonderful hotel which helps it's guests to relax and enjoy their stay.
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Date of stay: November 2020Trip type: Travelled with friends
1 Helpful vote
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Response from Наталья Лазуренкова, Other at Swissotel Resort Sochi Kamelia
Responded 15 Nov 2020
Dear Elena, we very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You mentioned many details, which can help another guests to make the right choice, and it is also very important. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Natalia Lazurenkova, Director of Guest Services & Quality Management.
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PRICE RANGE
US$126 - US$354 (Based on Average Rates for a Standard Room)
LOCATION
RussiaSouthern DistrictKrasnodar KraiGreater SochiSochi
NUMBER OF ROOMS
203
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Frequently Asked Questions about Swissotel Resort Sochi Kamelia
Which popular attractions are close to Swissotel Resort Sochi Kamelia?
Nearby attractions include Delfin (0.3 km), Lobbi (0.3 km), and Leman Bar-Billiard (0.3 km).
What are some of the property amenities at Swissotel Resort Sochi Kamelia?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Swissotel Resort Sochi Kamelia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swissotel Resort Sochi Kamelia?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Swissotel Resort Sochi Kamelia?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Swissotel Resort Sochi Kamelia?
Conveniently located restaurants include Cheburechnaya Ulybka, BAO, and Kamelia Café.
Are there opportunities to exercise at Swissotel Resort Sochi Kamelia?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Swissotel Resort Sochi Kamelia have an airport shuttle?
Yes, Swissotel Resort Sochi Kamelia offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swissotel Resort Sochi Kamelia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Swissotel Resort Sochi Kamelia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Swissotel Resort Sochi Kamelia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.