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Herzen House Hotel

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229 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Vladivostok, Russia
2 reviews
Reviewed 12 October 2016

We stayed in the hotel from 18 to 20 Sept in superior room. As soon as we checked in we've realised the shower was broken ( actually it was a flood in the bathroom), then we have to wait for another room, so we left the hotel and came back about 10 pm ( btw the arrival time was 9... More 

Helpful?
Thank Olga B
Nataliaspb, Управляющий at Herzen House Hotel, responded to this review

Dear Olga, Thank you very much for your review. Please accept my sincere apologises for any inconvenience you had during your stay at the Herzen House Hotel. The hotel was almost fully occupied but to be more precise, we had not available room of your category ( I've just our reservation system on September 20) which was the reason why... More 

Haifa, Israel
1 review
Reviewed 7 October 2016

I'm travelling a lot but I have never met so wonderful stuff. OMG! Have no words :) Special thanks to Irina. Thank you so much for such nice stay! Add it to central location so , clean and very equipated makes it a perfect recommendation.

Helpful?
Thank cohngabriel
Nataliaspb, Управляющий at Herzen House Hotel, responded to this review

Dear Cohngabriel, On behalf of the Herzen Hotel Team I would like to thank you for your warmest review. Special thanks for the supreme mark for the staff work which is tremendously important for me as the General manager. Irina is one of the best employee at the Herzen who has already won this title a few times at our... More 

Paris, France
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 September 2016

This whole floor hotel is well located and has very friendly and well trained staff. The rooms are comfortable. The breakfast is very good because all products are fresh and well chosen. The only inconvenience comes from the magnetic card that we have to use all the time to go the breakfast room, to enter the building etc.

Helpful?
Thank Perdikoula
Cincinnati, Ohio
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 August 2016 via mobile

I'm giving this 4 stars for cleanliness, comfortable beds, amazing location near many key sites, friendly staff and for some "nice touches" like inexpensive laundry service ($18 for 20 items!) and 24 hour tea/coffee/cookies. It is not a luxury hotel to be clear nor is it priced that way either. There are multiple excellent restaurants close by including Jerome's and... More 

Helpful?
1 Thank BiginOhio
Freiburg im Breisgau, Germany
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 August 2016

As said before the location is unbeatable, very central. Also the staff was very friendly. The room (standard) was pretty small and a bit older with an unpleasant smell, but very clean. The window faced the courtyard, which didn't reduce the noise level with open windows, as trash was being dumped in the mornings and people spoke loudly. It should... More 

Helpful?
Thank laney0510
Chevy Chase, Maryland, United States
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 July 2016 via mobile

My extended family stayed at Herzen House for a week's visit to St. Petersburg this summer. The staff at the front desk were very helpful with cabs, restaurant suggestions, providing umbrellas, and answering all of our questions. The hotel is clean and quiet. A simple breakfast (yogurt, cereals, toast, salads, some fruit) is included in the price. Coffee & tea... More 

Helpful?
Thank MMGH_13
Level Contributor
4 reviews
Reviewed 23 June 2016

The hotel has only 29 rooms. My room was very clean and functional. Everything works well in the room. Closed circuit cameras are everywhere which made me feel safe. The front desk staff can speak English and are very helpful. Breakfast served is simple unlike a full spread from a 5 stars hotel. I am satisfied with a simple breakfast... More 

Helpful?
Thank Kai Woh L
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2016

The hotel is within easy walking distances of sites such as Hermitage, St. Issacs, Church on the Spilled Blood, and the Russian Museum as well as Nevskiy Prospekt, the main fashionable avenue, of St. Petersburg. The hotel staff, especially, Victoria was courteous and accommodating. The room was kept very clean and supplies such as clean towels were efficiently placed in... More 

Helpful?
1 Thank Spi9959
Raleigh, NC
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 May 2016

The Herzen House is half way between St. Isaac's Cathedral and the Hermitage. It's a convenient location. There are restaurants and coffee shops, and a small grocery just across the street. The hotel is on the fourth floor of a building. Our room was a good size, nice bath, and helpful staff, all of whom spoke English. There is a... More 

Helpful?
Thank RaleighMcC
Level Contributor
3 reviews
Reviewed 14 February 2016 via mobile

Me and my husband fell in love to the Herzen House. Safety, clean, comfort, free Internet, tea facilities AND perfect location. The staff were incredibly friendly and helpful, fluent in English and keen to ensure their guests have an enjoyable stay. My wife was mostly impressed by Irina but everyone did the best for making our visit a happy one.... More 

Helpful?
Thank ANeeksen
Nataliaspb, Управляющий at Herzen House Hotel, responded to this review

Dear ANeeksen, Thank you very much for your flattering review. It was my pleasure to help you to any issues. On behalf of the Herzen Hotel team, Natalia Stepanova Managing director More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ideally located in the very heart of Saint-Petersburg, within 5-minute walk from city's major attractions, such as the The Palace Square, St. Isaac's Cathedral, The Admirality, The State Hermitage Museum. The Hotel provides cosy interiors, convenient position and friendly English-speaking staff who would be delighted to welcome tourists and business travelers to the city of St. Petersburg. All rooms are designed in calm pastel colors, have comfortable furniture, satellite TV, telephone, air-conditioner, shower, hairdryer, complimentary Internet access.Voltage:220V. ... more   less 

Additional Information about Herzen House Hotel

Address: Bolshaya Morskaya St., 25, St. Petersburg 190000, Russia
Region: Russia > Northwestern District > St. Petersburg > Admiralteisky
Price Range: €40 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Herzen House Hotel 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Herzen Hotel St Petersburg
Herzen St Petersburg
Hotel Style:
#51 Family Hotel in St. Petersburg
#63 Romantic Hotel in St. Petersburg
#70 Business Hotel in St. Petersburg
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Questions & Answers

Here's what travellers have asked, with answers from Herzen House Hotel staff and other travellers.
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Questions? Get answers from Herzen House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check the bathroom and don't take a room next to the entrance”
 of 5 bubbles olgabI2918ZR, 12 Oct 2016 | Read review
“cheapest room is small and a bit smelly”
 of 5 bubbles laney0510, 9 Aug 2016 | Read review
“if you can get a "Comfort" room for a good price I advise it.”
 of 5 bubbles 65olgac, 16 Jul 2015 | Read review
“Ask for off the street, higher floor”
 of 5 bubbles HCtraveller2011, 30 Jun 2015 | Read review
“Ask room looking to street”
 of 5 bubbles Emnuzt, 24 Jun 2015 | Read review
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