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Ambassador Hotel

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Traveller (293)
Room & Suite (275)
Dining (79)
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Overview
  • Excellent39%
  • Very good44%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“floor restaurant”(15 reviews)
“top floor”(19 reviews)
“swimming pool”(12 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (858)
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297 results
Traveller rating
110
114
43
18
12
Traveller type
Time of year
LanguageEnglish
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110
114
43
18
12
Show reviews that mention
All reviewsfloor restauranttop floorswimming poolbreakfast restaurantweek staywithin walking distancegeorgian restauranttour grouprooms are comfortablestandard roomsouvenir shoplarge hotellate at nightwifi connectiondecent sizetourist attractionsnice breakfast
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1 - 5 of 297 reviews
Reviewed 1 week ago

To summarize saying that this hotel has seen better times and it´s a real "tourist trap".. It´s focused on and packed with "budget" tourists and don´t care at all about the quality of your overall experience.. they live on 1-time travellers. Let´s start from the...More

Thank miguel angel c
Response from Olga K, Менеджер по обслуживанию клиентов at Ambassador HotelResponded 4 days ago

Dear Guest! I feel sorry for your negative experience in our hotel but hope that our city did not disappoint you. I dare comment some of your impressions on hotel. We know that some of our rooms need restoration and we do it according to...More

Reviewed 1 week ago

THEFT! I was a guest April 16 thru 20, 2018. During my stay the safe was entered while I was out of my room using the universal combination used to make sure the safe is empty. This is usually done upon your checkout. Taken was...More

1  Thank Donna M
Response from Olga K, Менеджер по обслуживанию клиентов at Ambassador HotelResponded 4 days ago

Dear Guest! I dare comment your letter. There are some moments which are never met. You’ve written that money was stolen from your safe. It is practically impossible because hotel guarantee safety of guest’s valuable things and money if they are left in the safe...More

Reviewed 5 weeks ago

Average 4* hotel. During the check-in take from us passport - after 1 hour I asked front office manager for my passport and he told me, that the "procedure" with passport still isn't done. I also asked in the evening (7 p.m.) for my passport...More

1  Thank Jr L
Response from Olga K, Менеджер по обслуживанию клиентов at Ambassador HotelResponded 3 weeks ago

Dear Guest! Thank you for your comments on our hotel. I am very sorry that you had to wait for your passport for a long time. I would like to explain you how this procedure is running in the hotel. If it were scan or...More

Reviewed 26 January 2018

The Ambassador in St Petersburg was a pleasant surprise. The room was lovely with a large bathroom and we even had our own sitting room. Breakfast was served upstairs and the offering was extensive enough to cater for all tastes. We spent some time in...More

2  Thank Hop O
Response from Olga K, Менеджер по обслуживанию клиентов at Ambassador HotelResponded 30 January 2018

Dear Guest! We highly appreciate your the most positive opinion in our hotel. Our great city really needs time to learn it better when you can speak privately to it. Once fallen in love with this city you will start to miss it and return...More

Reviewed 24 January 2018

The Ambassador Hotel is well situated and walkable distance from city centre The rooms were clean - well kept and the staff was smiling and friendly Always helpful and the information give great! The breakfasts were awesome and the view amazing from there! Some might...More

Thank Felix13Fell
Response from Olga K, Менеджер по обслуживанию клиентов at Ambassador HotelResponded 30 January 2018

Dear Guest! Your letter is music for our ears and harts. Of course we understand that every guest may speak about the same things absolutely different. Life proves that if you see the world positive it answers the same way and sometimes give you much...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$95 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in St. Petersburg
#46 Business Hotel in St. Petersburg
#51 Luxury Hotel in St. Petersburg
#65 Romantic Hotel in St. Petersburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in St. Petersburg
#46 Business Hotel in St. Petersburg
#51 Luxury Hotel in St. Petersburg
#65 Romantic Hotel in St. Petersburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (293)
Room & Suite (275)
Dining (79)
Pool & Beach (17)
Amenities (65)
Family and Play Areas (4)
Questions & Answers
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Baining
22 April 2018|
AnswerShow all 2 answers
Response from Nataliya P | Property representative |
Dear Baining! Thank you for your question. To order a taxi from airport please contact our concierge service. Telephone number and e-mail of concierge desk you may find on web-site of our hotel. Also concierge will give you... More
0
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Google Translation
ragazzaviola
2 October 2016|
AnswerShow all 5 answers
Response from Lynn_Satow | Reviewed this property |
no pets
0
Votes
mitalide7
6 May 2016|
Answer
Response from Malcolm H | Reviewed this property |
About 9'floors
0
Votes
Room Tips
"Do not stay in a room next to the room the cleaning staff uses."
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"6th floor was very quiet and each floor had a small common area with table, 4 chairs and window where you..."
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"I think the superior room is worth of its price."
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"Quieter rooms overlook the central area, those on higher floors have better views."
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