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Helvetia Deluxe Hotel

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Helvetia Deluxe Hotel
Helvetia Deluxe Hotel
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670 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Moscow
Reviewed 30 October 2013 via mobile

A good place, nice rooms, good restaurant, everything's clean and well done. BUT as it's frequent for Russia, the management hires young girls as receptionists that might be not trained at all or unfriendly by nature. A slender blond at our checkout almost did not look at us, talking loud endlessly on the phone and didn't even say us goobye...

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Helpful?
1Thank Nicholas1964
AnastasyaAgababova, Front Office Manager at Helvetia Deluxe Hotel, responded to this review

Dear Nicholas1964, It was our pleasure to welcome you in our hotel. Thank you for mentioning the hotel’s good points. First of all, I want to apologize for unpleasant experience you met on the last day of your stay. We were passing a very tough period those days and had to hire a few new members of the staff, for...

Bangkok, Thailand
Reviewed 28 October 2013

We stayed at Helvetia 3 nights. The hotel is very clean and comfy. Hotel staffs were great. They were willing to help and was able to speak English. I am so impress about the services of Helvetia. We loved tiny weather forecast paper and chocolate. We found them when we came back from hanging around. (They also took very good...

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Thank elizabeth_adale
Munich, Germany
Reviewed 23 October 2013

Ideal location, nice rooms, prices for St. Peter absolutely ok. The only drawback, they should not allow people to smoke in the hotel bar / restaurant which is also the place for breakfast. When you have an early meeting it's awfull to have breakfast in a smokey dump. If possible, book a room without breakfast and get a coffe elswhere...

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2Thank Isabella680
France
Reviewed 11 October 2013

St Petersburg can be overwhelming, but when you get in the courtyard you forget it all and feel as you are going back in time, yet you are very close to the Nevsky Prospekt and Majakovsky metro. The hotel wisely uses old buildings maintaining their charm but with all mod-con. Two nice restaurants. Perfect for both business and tourism.

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Thank Phileas_Fogg_61
Jersey, United Kingdom
Reviewed 6 October 2013

I travelled to Saint Petersburg to visit a friend between the 21st to the 28th of September 2013 and after reading the fair reviews on Trip Advisor decided to stay at the Helvetia Hotel. The location is excellent for the metro and access to Nevsky Prospekt. This was my first ever trip to Russia and I have very limited Russian...

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Thank ClarkieJ
Medford, New Jersey
Reviewed 16 September 2013

From your greeting when you walk into the lobby to your check out, the staff here could not be nicer or more professional. The rooms are beautiful and very comfortable. They thought of every detail including comfy slippers, a plush robe and, of course, chocolates on the pillow. We found the area to be quiet and safe. The restaurants in...

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1Thank JenniferMunson
Amsterdam, The Netherlands
Reviewed 5 September 2013

Jacked up prices and big crowds can leave travelers to St. Petersburg in the summer months feeling abused. Thank goodness I found this gem of hotel, which is warm, personable and welcoming. I got a reasonable deal on Expedia and that is probably why my room was tiny. But I didn't mind because what it lacked in size it made...

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2Thank Liz M
Reviewed 29 August 2013

Great beds, clean rooms, a wide range of choice at breakfast The only strange that you have to pay for the whole stay when you arrive without showing your room, maybe this is usual in Russia However, what we got we were satisfied with everything

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Thank Zarator
Hartland, Wisconsin
Reviewed 28 August 2013

We liked this hotel very much. The service was excellent and the rooms were very nice. The location was OK, but a long walk to the main attractions in the city. There is a really good restaurant nearby called CAT.

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Thank HartlandWisMark
United States
Reviewed 28 August 2013 via mobile

Got off from night train from Mpscow, the hotel is less than 10min walking distance. Easy to locate. The hotel gets nicer as you step in to the gates, passing the beautiful little garden terrace, and into the reception. The lady in the reception was very hospitable, very pretty smile. Arrived at 8:30ish, We had an early check in at...

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Thank DKJSong

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Within a leisurely stroll from Nevsky Prospect there is a historic building of the Helvetia Hotel, with origins dating back to the early 19th century. The hotel's interiors successfully combine St. Petersburg's harmonious style with the elegance of European design. Native Russian cordiality, coupled with Swiss traditions of cosiness and hospitality, individual attention to every guest and international service standards, are the distinguishing features of the Helvetia Hotel. ... more   less 

Additional Information about Helvetia Deluxe Hotel

Address: Marata St., 11, St. Petersburg 191025, Russia
Region: Russia > Northwestern District > St. Petersburg > Vladimir
Price Range: €114 - €398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Helvetia Deluxe Hotel 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Helvetia Hotel St Petersburg
Hotel Style:
#6 Business Hotel in St. Petersburg
#7 Luxury Hotel in St. Petersburg
#9 Family Hotel in St. Petersburg
#10 Romantic Hotel in St. Petersburg
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Questions & Answers

Here's what travellers have asked, with answers from Helvetia Deluxe Hotel staff and other travellers.
3 questions
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Questions? Get answers from Helvetia Deluxe Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book two bed rooms for extra space”
StephanieD871, 15 Dec 2016 | Read review
“ask for room on inside courtyard (staircase from reception)”
AndrewR169, 1 Nov 2016 | Read review
“For quiet ask for room facing courtyard”
sagacioustraveler, 20 Oct 2016 | Read review
“The back building has an elevator that stops between floor. If you need an elevator be sure your room is in this building.”
Alanct33804, 3 Sep 2016 | Read review
“we had a beautiful room 101!”
lmbsoprano, 20 Aug 2016 | Read review
5 of 5