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Helvetia Hotel
Marata St., 11, St. Petersburg 191025 Russia
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About
5.0
#1 of 562 hotels in St. PetersburgLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Within a leisurely stroll from Nevsky Prospect there is a historic building of the Helvetia Hotel, with origins dating back to the early 19th century. The hotel's interiors successfully combine St. Petersburg's harmonious style with the elegance of European design. Native Russian cordiality, coupled with Swiss traditions of cosiness and hospitality, individual attention to every guest and international service standards, are the distinguishing features of the Helvetia Hotel.
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Property amenities
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Couples massage
24-hour security
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Taxi service
Meeting rooms
Facial treatments
Full body massage
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Butler service
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Business
Languages Spoken
English, French, Russian, German
Location
Marata St., 11, St. Petersburg 191025 Russia
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Pulkovo Airport
14.7 km•
See all flights
Mayakovskaya
4 min•St. Petersburg Metro
Vladimirskaya
5 min•St. Petersburg Metro
Car Hire
543 Restaurants
within 0.5 kilometers
2,080Reviews25Q+A86Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
The hotel corresponds to the reviews that are written here: really great service in everything, meet even in those situations when they do not have to ) A very nice impression, unlike many rooms 5* there is no feeling that you owe someone here and burden the staff: comfortable to make any request. A place where it's nice to bring elderly parents, because they feel good )
Rooms are modern and clean, quality bed linen and towels, nice beds and pillows, generally superior room is very thoughtful and spacious. Breakfast is small but very dignified, there are frèches, sparkling wine and red fish. Separate plus - breakfast in the outdoor patio! For this at all, thank you: the atrium is not blocked, as they do in many hotels, and the rooms facing the courtyard have the possibility to ventilate with normal clean air.
Rooms are modern and clean, quality bed linen and towels, nice beds and pillows, generally superior room is very thoughtful and spacious. Breakfast is small but very dignified, there are frèches, sparkling wine and red fish. Separate plus - breakfast in the outdoor patio! For this at all, thank you: the atrium is not blocked, as they do in many hotels, and the rooms facing the courtyard have the possibility to ventilate with normal clean air.
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Automatically translated
Date of stay: August 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was so good that I want to keep this hotel for myself and not write about it publicly. But this would not be fair to the staff who work here and create an atmosphere of comfort and friendliness right from the doorstep! Starting from the smile of the concierge, help with luggage, a bouquet of flowers as a gift and a glass of champagne, you already feel sincere care for yourself from the threshold. An excellent room, in which there is perfect cleanliness, a convenient menu of pillows to choose from, water in the required quantity, all sorts of little things that create a feeling of care and attention to you personally. The Claret Cafe restaurant, its friendly chef and his team deserve special attention! It was very tasty for us! The guys are professional inside and out, they know the menu very well, suggest interesting dishes, etc. Simply Gorgeous! We will definitely come back here. Feeling the warmth and care from everyone who made our vacation unforgettable! Thank you!
PS: I finished us off with a bag of goodies for the road! It's just a broken heart ❤️. I wish you prosperity, grateful guests and maintain this special atmosphere that reigns here! ✨❤️
PS: I finished us off with a bag of goodies for the road! It's just a broken heart ❤️. I wish you prosperity, grateful guests and maintain this special atmosphere that reigns here! ✨❤️
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Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel near Moscow train station. 10 minutes on foot! Beautiful building. The street is quiet. Lived in a deluxe. Great!!! In the room coffee machine, teas, mini bar, bathtub..meaning not shower, just bathtub. very important were ironing board and iron!!!
5* flawless!
Upon arrival, a bouquet of flowers was presented, in the room a vase with water prepared. Just like in the movies!!!
Breakfast is delicious. Cheeses, omelets, everything like that!!
2 restaurants. Food, desserts at 6 out of 5. The staff is beautiful!!! One guy from the staff at Café Claret is of extraordinary beauty, aesthetic pleasure+ to everything else!!!
Place isn't cheap, but if you have extra money and want a quiet comfortable stay, I recommend 200%
5* flawless!
Upon arrival, a bouquet of flowers was presented, in the room a vase with water prepared. Just like in the movies!!!
Breakfast is delicious. Cheeses, omelets, everything like that!!
2 restaurants. Food, desserts at 6 out of 5. The staff is beautiful!!! One guy from the staff at Café Claret is of extraordinary beauty, aesthetic pleasure+ to everything else!!!
Place isn't cheap, but if you have extra money and want a quiet comfortable stay, I recommend 200%
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Automatically translated
Date of stay: July 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Дороговато, но прям суперкомфортно!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately, despite a comfortable (but expensive) stay, the review reflects the policy of charging foreign guests for registration. Now, all hotels are obligated to register guests every stay, yet this is always free.
Having stayed in hotels all over Russia for the past 4 years, registration has never been added to the final bill.
This is quite clearly discriminatory against foreigners and a way to make a quick buck from foreign guests. Despite the fee only being 400RUB per person ($11 in total), it is the principle of charging high paying guests for a service that is both the hotel's responsibility and something they can do for free.
Furthermore, an email sent to Helvetia to explain the situation was met with a standard reply, defending its policy without any real substance.
Very disappointing customer service (and discrimination against foreigners) Helvetia.
Having stayed in hotels all over Russia for the past 4 years, registration has never been added to the final bill.
This is quite clearly discriminatory against foreigners and a way to make a quick buck from foreign guests. Despite the fee only being 400RUB per person ($11 in total), it is the principle of charging high paying guests for a service that is both the hotel's responsibility and something they can do for free.
Furthermore, an email sent to Helvetia to explain the situation was met with a standard reply, defending its policy without any real substance.
Very disappointing customer service (and discrimination against foreigners) Helvetia.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A real five-star hotel, just five-star. Great rooms. Cleanliness and comfort, comfortable mattresses and pillows provide the opportunity to relax after visiting historical St. Petersburg. The rooms have expensive, imported cosmetics and this is during the time of sanctions. I would especially like to mention the food at the hotel. Real signature cuisine of chef Alexander Bogdanov. I have never seen such delicious breakfasts even at the Ritz Hotel. Always listen to the advice of head waiter Fyodor Krupennikov, who will tell your company to create a menu in such a way that you will try everything and be able to appreciate not only the fabulous taste of liver pate, but also not only taste salmon in wax, but also see the process of preparing this dish. The wine list is beyond praise, and this is during sanctions. Hotel manager Yunis Teymurkhanly invited real professionals to work and this team does everything to ensure that guests are satisfied with their accommodation, food and most importantly share their impressions of the fairy tale in which they lived. I boldly quote that “Hotel Helvetia is a dream”!
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Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's hard to please a snob like me, but this is a truly fantastic hotel!
Stayed from 12/30/23 to 01/06/24.
In the very center of St. Petersburg, two hundred meters from Nevsky. In an amazingly beautiful 18th century building. We had a quiet superior room overlooking the courtyard, which had a Christmas tree - beautiful with a crazy festive atmosphere, especially when it snows. Chic, warm rooms, despite -25, which were then in the northern capital, with super-comfortable mattresses and a menu of pillows to choose from, which ensures super-comfortable sleep! Daily room service with cleaning, replacement of towels and renewal of cosmetics. No one knocks on the door, everything happens quietly and calmly in your absence. The same cosmic service in the Claret restaurants, we went there more often because of the European cuisine, the second restaurant of Russian cuisine, Marius, is also good, by the way, open 24/7.
The downside is probably the spa. Located in the basement of the hotel. It’s small, just micro, but the service there is also excellent. Pre-registered for a massage. After the massage, we crossed paths with other guests who were warming up in the sauna, because the exit from the SPA passes through the sauna area. But this is easy to find an explanation, since the hotel was created from a residential apartment building.
The good-natured, extremely professional attitude of the staff, which is generally unique and rare for us, even a small SPA was blocked))
Success and prosperity!
Stayed from 12/30/23 to 01/06/24.
In the very center of St. Petersburg, two hundred meters from Nevsky. In an amazingly beautiful 18th century building. We had a quiet superior room overlooking the courtyard, which had a Christmas tree - beautiful with a crazy festive atmosphere, especially when it snows. Chic, warm rooms, despite -25, which were then in the northern capital, with super-comfortable mattresses and a menu of pillows to choose from, which ensures super-comfortable sleep! Daily room service with cleaning, replacement of towels and renewal of cosmetics. No one knocks on the door, everything happens quietly and calmly in your absence. The same cosmic service in the Claret restaurants, we went there more often because of the European cuisine, the second restaurant of Russian cuisine, Marius, is also good, by the way, open 24/7.
The downside is probably the spa. Located in the basement of the hotel. It’s small, just micro, but the service there is also excellent. Pre-registered for a massage. After the massage, we crossed paths with other guests who were warming up in the sauna, because the exit from the SPA passes through the sauna area. But this is easy to find an explanation, since the hotel was created from a residential apartment building.
The good-natured, extremely professional attitude of the staff, which is generally unique and rare for us, even a small SPA was blocked))
Success and prosperity!
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Date of stay: January 2024Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Indeed, this place takes care to a whole new level. We felt our every need was paid attention to without ever crossing personal boundaries. The place is beautiful and it has an atmosphere of a family and a club. I could also see how much attention was payed to good quality pillows, bed, blankets to make sleep super comfortable.
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Review collected in partnership with this hotel
Date of stay: August 2021Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Анастасия Агабабова, Другое at Helvetia Hotel
Responded 6 Sept 2021
Dear Lev S, On behalf of the whole team, I would like to thank you for staying with us at Helvetia Hotel and for sharing your feedback. We are delighted that you enjoyed such a wonderful stay and are honoured that we met your expectations. We all hope to have the pleasure of welcoming you again! Yours most sincerely, Anastasia Agababova Rooms Division Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great Hotel overall. Welcome was great with welcome drinks. Room was very clean and nice. The resraurant was open 24/7 with room service. Food was of great quality and very tasty. Staff and cleaning service was very friendly and everyone knew what they were doing. we had a perfect stay in that hotel. Thanks.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Анастасия Агабабова, Другое at Helvetia Hotel
Responded 30 Mar 2021
Dear Fabi0228, Thank you for choosing Helvetia Hotel for your stay in Saint Petersburg! We are so happy to read the review. It is a real pleasure to know that our services met your expectations. It is pleasure to know that you were satisfied with the work of the staff as well as with the cuisine of our restaurants. We hope to see you soon again. Yours sincerely, Anastasia Agababova Rooms Division Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helvetia has left the most pleasant mark in recent memory. Once we checked in, we fell into an oasis of soul, hospitality. Everything in this hotel is available for leisure. Great room. Cleanliness and pleasant flavors all around. The breakfast buffet is beyond praise, the dishes change from day to day. You can order Israeli shakshuka, eggs benedict, etc. Everything is fresh, delicious. All staff try to make your arrival in Helvetia unforgettable.The next visit to St. Petersburg we will stop only in Helvetia. Thank you!
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Automatically translated
Date of stay: July 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent attitude of staff towards guests. Excellent shower products, very comfortable beds
Pleasant little things like a glass upon arrival at the hotel, a bouquet of flowers, tasty things upon departure
Everything was very thought out: a flower vase filled with water was already waiting in the room
Pleasant little things like a glass upon arrival at the hotel, a bouquet of flowers, tasty things upon departure
Everything was very thought out: a flower vase filled with water was already waiting in the room
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello, yes they serve excellent hot food breakfast. Good selection including omeletes of your choice
"If they ask if you want to book a table you might take them up on it. The restaurant is pretty poular."Read full review
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ALSO KNOWN AS
helvetia hotel st petersburg
LOCATION
RussiaNorthwestern DistrictSt. PetersburgVladimir
NUMBER OF ROOMS
80
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Helvetia Hotel
Which popular attractions are close to Helvetia Hotel?
Nearby attractions include Nevsky Prospekt (0.4 km), Panoramic Roof (0.4 km), and Dostoevsky Museum (0.3 km).
What are some of the property amenities at Helvetia Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Helvetia Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Helvetia Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Helvetia Hotel?
Conveniently located restaurants include Pinzeria by Bontempi, Etnos Cafe, and Steak by Steak.
Are there opportunities to exercise at Helvetia Hotel?
Yes, guests have access to a sauna during their stay.
Does Helvetia Hotel have airport transportation?
Yes, Helvetia Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Helvetia Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Helvetia Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Helvetia Hotel?
The staff speaks multiple languages, including English, French, German, and Russian.
Are there any historical sites close to Helvetia Hotel?
Many travellers enjoy visiting Palace Square (2.4 km), The Winter Palace of Peter the Great (2.5 km), and General Staff Building (2.2 km).