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We were disappointed with the Grand Mark after reading such positive reviews prior to booking.
We had the "junior suite" which was quite large and well lit, though quite tired looking, compared to the glossy reception area and main corridor which are much more stylish...More
We made reservations months ago but they could not find our reservations. My wife and I were given a tiny room. Not a single chair in the room, I had about 10" on my side of the bed. There was a foul Oder
The location is really nice and also the size of the room and bathroom (bigger as expected) The problem was when they forgot to clean the room every day and also they forgot to bring the breakfast one day. They also miss to bring someting...More
We are a family with a kid of 1 year. It has a comkon entrance for 2 hotels. We checked into the hotel late and was greeted by Alina. Let me tell you in the start that she was the only one that seemed friendly....More
This hotel is located in historic area and walking distance to Hermitage,ferry stop for trip to Peterhof, St Isaacs etc.. The staff were very obliging and speak English which is great if you are an English speaker & dont speak Russian. There is a little...More
We made the booking through a web page so we do not have the direct e-mail. I tried to contact them to get the papers for visa and they took their time, around a month or more. I recommend you to request it to hotels medium... More
We made the booking through a web page so we do not have the direct e-mail. I tried to contact them to get the papers for visa and they took their time, around a month or more. I recommend you to request it to hotels medium pro you will have to pay around 14€ per person but they are fast and it helps you to get the visa, Regards