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Docklands Aparthotel
Makarova emb., 60/1, St. Petersburg 199178 Russia
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About
4.5
#199 of 562 hotels in St. PetersburgLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Docklands 4* aparthotel is located on Vasilevskiy Island. Apartments with the views of the Neva River and the Gulf of Finland or the urban landscapes of St. Petersburg. The apart hotel is located 2.1 km from Gazprom Arena and the multifunctional complex Sibur Arena. From the windows of the hotel you can see not only the main stadium of the city, but also the tallest building in Europe - Lakhta center, 462 meters high. Primorskaya metro station, located in the proximity to the hotel, allows visitors to reach the heart of the city at no time. Pulkovo Airport is 30 minutes away by car. In the apartment, guests can enjoy free Wi-Fi and a fully equipped kitchen. The private bathroom includes a hairdryer, washing machine and free toiletries. Among the facilities of the territory one can find guarded parking, a playground and recreation areas. On the first floor of the hotel guests can enjoy the restaurant Bestie, which maintains the style and atmosphere of the Loft quarter. What is even more, room service is an option as well. Within walking distance guests have access to a 24-hour hypermarket Lenta. The front desk is open around the clock for the comfort of our guests.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's playground
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking on-site
Secured parking
Public wifi
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Laundry service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Housekeeping
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Quaint
Languages Spoken
English, Russian
Location
Makarova emb., 60/1, St. Petersburg 199178 Russia
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 41 out of 100
41
35 Restaurants
within 1 kilometer
56Reviews0Q+A3Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
We had a room with a panoramic view on the 7th floor, the view is beautiful day and night. The room has tooth utensils, slippers, bathrobes, shampoo balm and shower gel in one copy- and there are two of us. We refused to clean the room and put up a "do not disturb" sign as we left, but the cleaning was done anyway. Underground parking for cars is charged. Generally nice, fresh hotel.
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Automatically translated
Date of stay: August 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A modern loft style apartments located at Malaya Neva riverfront with excellent views on a new architectural attractions - sports arena, Lahta tower, and cable-stayed bridge. The place is really quite thanks to thick brick walls and soundproof panoramic windows. Reception ladies are friendly and helpful. Will come back again
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Date of stay: October 2019Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rooms are clean and nice , its like an apartment , the view is perfect, staffs are nice.
a big supermarket next to hotel 5 minutes walking. and also 20 minutes walking to metro station, and really far from city center
a big supermarket next to hotel 5 minutes walking. and also 20 minutes walking to metro station, and really far from city center
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Date of stay: August 2018Trip type: Travelled solo
Rooms
Location
Service
Room Tip: upper floors - river view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello. I wanted to get a job on the night shift. Do not talk, do not contact the staff who are recruiting for the job. Only via Whats App and even then they respond within a day... When asked if we can discuss the details of the work over the phone, it turns out that it is not accepted by them or she is always at a meeting. I wonder if the company’s employees are so irresponsible, then the managers are also like that...
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very good and comfy rooms. All very modern and good space, we really liked them and the fact of having our own washing machine, especially after being away for longer.
We arrived at 7.30am and yes, we didn't book the night before on purpose as we were there for the world cup and hotel rates were sky high. Othereise we would have done it normally. We though we give it a try, if the hotel is not fully booked, we could manage to get 1 room at least.
The hotel called us the day before asking for our arrival time and said if they can, they will have 1 room ready. We were impressed. When we arrived the receptionist said he will give us the room at 100% cost, which we declined and understood, however we were very disappointed to find out that our rooms were not occupied and after inquiring the hotel occupancy he confirmed it was at 79%! I believe it would have been smarter to have 4 happy guests than trying to maximize the opportunity. We decided to go to town for breakfast until our rooms would be "ready for check in". The receptionist said he will call us around 9 or 10am but nobody did. Anyways we returned around 1pm to check in. It was quite a challenge to communicate with them as only 1 guy spoke English. Breakfast was very good and the waiters friendly. They let us check out 1 hr later.
We arrived at 7.30am and yes, we didn't book the night before on purpose as we were there for the world cup and hotel rates were sky high. Othereise we would have done it normally. We though we give it a try, if the hotel is not fully booked, we could manage to get 1 room at least.
The hotel called us the day before asking for our arrival time and said if they can, they will have 1 room ready. We were impressed. When we arrived the receptionist said he will give us the room at 100% cost, which we declined and understood, however we were very disappointed to find out that our rooms were not occupied and after inquiring the hotel occupancy he confirmed it was at 79%! I believe it would have been smarter to have 4 happy guests than trying to maximize the opportunity. We decided to go to town for breakfast until our rooms would be "ready for check in". The receptionist said he will call us around 9 or 10am but nobody did. Anyways we returned around 1pm to check in. It was quite a challenge to communicate with them as only 1 guy spoke English. Breakfast was very good and the waiters friendly. They let us check out 1 hr later.
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Date of stay: June 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms are very nice, now that they are new. All the furniture is IKEA though and I wouldn't expect it to last very long. Wifi works well and the rooms are spacious. The attention to the customer however is very poor, the personell doesn't speak English that much and the cleaning service is inconsistent. Some days we were given bottles of water after the room was cleaned, some days we were not. Same goes for the dishwasher soap: at first they left one capsule in the kitchen drawer for free, then after the second capsule (in a 5 nights stay) they told us it would be 50RUB.
All the advices and notices posted in the doors are in Russian only and one day we were awaken by an alarm. Turns out they were testing the fire alarm and forgot to tell us.
Finally, the area around the hotel is currently in development so it isn't really a good choice if you are looking to be close to the center or the metro station.
I would definitely not come again.
All the advices and notices posted in the doors are in Russian only and one day we were awaken by an alarm. Turns out they were testing the fire alarm and forgot to tell us.
Finally, the area around the hotel is currently in development so it isn't really a good choice if you are looking to be close to the center or the metro station.
I would definitely not come again.
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Svetlana_Serdukova, Управляющий at Docklands Aparthotel
Responded 8 Nov 2019
savy91, thanks for your feedback! Your comments helped us a lot in improving the quality of service! Improvement of public areas is complete and we will be sincerely glad to see you among our guests again so that you can evaluate the changes and experience the best emotions.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is modern, clean and very nice. The staff is service minded and english speaking. We were a group of 34 people, who suddenly wanted to eat in the restaurant, in the morning or in the evening, and the staff did really the best they could to see that we were taken care of at all time. The restaurant provided tasty and fresh food.
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Date of stay: June 2019Trip type: Travelled with family
Rooms
Cleanliness
Service
Room Tip: I recommend a room with view over Neva
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent hotel with very friendly management and staff.The apartments were very clean and well maintained. We appreciated kind help when dealing with our quite large group.Very good English speaking receptionists.
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Date of stay: July 2019Trip type: Travelled with friends
Value
Location
Service
Room Tip: Rooms with river view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+1
It literally feels like sleeping in an IKEA store: all the furniture is theirs.
Quite comfortable apartments, shame about the location, quite decentralized (if you come by car, don't park in the underground car park: a few steps under the road overpass there is free parking and you'll save 700 rubles a day).
The only restaurant nearby is the one inside, the Beastie: if you eat there, avoid pizza and pasta... as well as coffee!
Quite comfortable apartments, shame about the location, quite decentralized (if you come by car, don't park in the underground car park: a few steps under the road overpass there is free parking and you'll save 700 rubles a day).
The only restaurant nearby is the one inside, the Beastie: if you eat there, avoid pizza and pasta... as well as coffee!
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
RussiaNorthwestern DistrictSt. PetersburgVasilyevsky Island
NUMBER OF ROOMS
168
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingDOCKLANDS APARTHOTEL | Hotel Reviews (St. Petersburg, Russia)
Frequently Asked Questions about Docklands Aparthotel
Which popular attractions are close to Docklands Aparthotel?
Nearby attractions include Zoo named Cheburashka (1.2 km), Yungam Baltiki Monument (0.7 km), and Park Dekabristov (1.1 km).
What are some of the property amenities at Docklands Aparthotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Docklands Aparthotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Docklands Aparthotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Docklands Aparthotel?
Yes, free public parking nearby, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Docklands Aparthotel?
Conveniently located restaurants include Sunday Ginza, Parusa, and Dve Palochki.
Are there opportunities to exercise at Docklands Aparthotel?
Yes, guests have access to a fitness centre during their stay.
Does Docklands Aparthotel have airport transportation?
Yes, Docklands Aparthotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Docklands Aparthotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Docklands Aparthotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Docklands Aparthotel?
The staff speaks multiple languages, including English and Russian.