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Lotte Hotel St. Petersburg

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Antonenko ln., 2, St. Petersburg 190000 Russia
COVID-19 update: See the added health and safety measures this property is taking.Read more
3 people are viewing this hotel
Expedia.com
US$252
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LHW.com
US$251
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Agoda.com
US$194
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Hotels.comUS$252
Booking.comUS$252
TravelocityUS$252
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (321)
Room & Suite (85)
Dining (48)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 13/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 13/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 737 hotels in St. Petersburg
Location
Cleanliness
Service
Value
Travellers' Choice
The luxury Lotte Hotel St. Petersburg is situated in the historical mansion built in 1849 and occupies one of the city’s most prestigious locations – St. Isaac`s square. Nestled in the middle of the famous sightseeing attractions Lotte Hotel St.Petersburg is close to the main street of the city Nevsky prospect, world-known Hermitage museum and famous Mariinsky theatre. Situated near major landmarks and many business districts Lotte Hotel St.Petersburg is the best hotel, whether for business or leisure.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Hot bath
Fitness / spa changing rooms
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Rooftop bar
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Hair dryer
Bottled water
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
English, French, Russian, German and 1 more
306Reviews4Q+A11Room tips
Traveller rating
  • 270
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Time of year
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Popular mentions
TandTSwitzerland wrote a review Yesterday
Zurich, Switzerland937 contributions491 helpful votes
I stayed for 6 days in St. Petersburg for vacation - what a great city. I chose the Lotte Hotel because of the location and the fact that it is part of the leading hotels of the world (LHW). What I liked about the Lotte Hotel: - Location: for me one of the best locations in St. Petersburg, far away from the noisy Nevsky Prospekt. It still is close to the main sightseeing spots, next to a canal and a beautiful square. Very convenient. - Room decoration: the deluxe rooms are nicely decorated with a very nice large bathroom. Please note that the superior rooms are a bit dated. I highly recommend to book a deluxe room. - Breakfast: good breakfast buffet with very good choice and excellent quality of products. - The breakfast room is very nice, a large room with a lot of light, very nice to start the day - Concierge staff: the Staff at the concierge desk is very friendly and helpful, they do a great job going above and beyond to accommodate your requests, which is really appreciated What you need to know: - the Pool im the spa is very small and the water is chilly - The cabinets in the rooms are very small, there is only Limited Space to hang clothes - While some staff (in particular concierge) are friendly, this is not always the case and service is not always on top. The room was sometimes not made up correctly, old dishes and glasses forgotten, amenities not filled up. At main entrance staff sometimes ignore the guests. - Management is not really visible to guests- I personally like it when managers interact with their guests especially in a Hotel being part of LHW - Well, of course these are only minor things, but they can easily be improved so that the hotel is on top level Overall I liked my stay mainly because of the great location. And a big thank you to the concierge staff! And anyway, St. Petersburg is a fantastic place to visit and I was extremely happy to be in this wonderful city for a few days.
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Date of stay: September 2021
Rooms
Location
Service
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Omar A wrote a review Jul 2021
1 contribution
What an amazing hotel ! The staff are so helpful and friendly. They did their best to help us and make our stay the best. The hotel service is amazing and the room was cleaned twice a day. Best hotel we have been to. Thank you for making our stay amazing and the best.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Don’t think twice when making a reservation at this hotel. Best service andd best hotel
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Abeer Al Dosari wrote a review Jun 2021
Doha, Qatar246 contributions101 helpful votes
My friend stayed in this hotel as she was on a business trip and I've contacted the concierge, someone called Fedor. He was very helpful and professional. I needed his help as I wanted to send her a gift for her business success and he was very efficient that he managed the whole thing and confirmed the delivery in very short notice. I'd like to thank him very much.
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Date of stay: June 2021Trip type: Travelled solo
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ben z wrote a review Jul 2020
Munich, Germany26 contributions56 helpful votes
Amazing hotel in a stunning venue with highly skilled service. The rooms were outstanding. All sights are in walking distance and I can truly recommend this hotel for any city trip. The rooftop bar is a must!
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Date of stay: September 2019
Value
Rooms
Service
4 Helpful votes
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Response from Uwe Kunz, Генеральный директор at Lotte Hotel St. Petersburg
Responded 7 Jul 2020
Dear ben z, Thank you very much for taking the time to review your recent stay at LOTTE HOTEL ST. PETERSBURG. I am very thankful for your approach to the review as well as warm comments towards our team members, accommodation, service and hotel location. I am glad to learn that your experience was up to your expectations and I hope to have the pleasure, together with my team, to welcome you back in a not too distant future. Sincerely, Uwe Kunz General Manager
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AlberRM wrote a review Feb 2020
London, United Kingdom99 contributions37 helpful votes
+1
I stayed at the Lotte Hotel St Petersbourg for three nights and my stay could not have been any better. First, the hotel itself. It’s beautifully designed and in a great location, right opposite St Isaac’s Cathedral (in my opinion, one of the most beautiful locations in the city). The hotel feels new but classic, with some typical luxury Russian decoration (golden and shinny interiors) but not tacky like in other hotels. The rooms are spacious, very very clean and super comfortable. The reflect the city with their wall colours and deco, which I very much appreciate (I love to feel like I’m in Russia!) I love the Molton Brown toiletries and the Nespresso coffee machine, they are my favourites! Breakfast (which I paid for everyday) is amazing, super tasty and very varied (just ask if you can’t find what you want and they’ll never say no!), and the swimming pool and Spa is very nice too (although a jacuzzi would have made it perfect). However, the real highlight for me is the service. It’s been OUTSTANDING, consistently! Since the minute I arrived everyone, absolutely everyone, has made me feel welcomed and respected, in a very friendly way. My companion couldn’t come in the end and the hotel couldn’t give me a refund for his breakfast and occupancy (because I got a good rate on the basis I cannot cancel and get a refund, which is totally fair). But still, they gave me a room upgrade for the inconvenience! The person that helped me check in took me personally to my room, which I really liked. At breakfast, the waiter recommended different things, had a nice little chat with me, they offered me the press and check on me constantly to see if I needed anything else. At the SPA, the lady explained to me very well the different options and what’s great about every different treatment. She also showed me around. At the bar, the barman was very friendly and made me feel really welcome. The room was beautifully serviced everyday, morning and evening; there was even some chocolates and other treats left for me always! Honestly, thank you for providing THE BEST customer service. I am in love with the city and I know I’ll come back!in the future. When that happens I’ll stay at the LOTTE again, for sure! I’ve stayed at many luxury hotels around the world (check my profile to get an idea) and this is, in terms of the service, one of the best.
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Date of stay: February 2020
4 Helpful votes
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Response from UweKunz, Управляющий at Lotte Hotel St. Petersburg
Responded 23 Feb 2020
Dear AlberRM, Thank you for choosing LOTTE HOTEL ST.PETERSBURG and sharing the impressions of your stay with us. We are very happy that you enjoyed your stay, we try to make our guests ' stay as comfortable as possible, so that they feel at home. It is a true pleasure to read that you enjoyed the location, interior and accommodations of our rooms. Let me thank you for your warm comments about all the hotel departments, it is a real pleasure to read your review. We will certainly send all warm comments to the relevant departments. Our team has tried to do everything possible to make you enjoy your stay, we were excited to welcome you and to help you discovering the best of St.Petersburg. Herewith, let me thank you for your kind mentions of our staff members – in Lotte we are aiming at the best service and constantly aim to exceed our guests’ expectations, your comments are the biggest reward for the effort. Thank you very much for your recommendations, your comments regarding breakfast menu and SPA were brought to the personal attention of the Food & Beverage Director and SPA Manager. From the bottom of my heart, I would like to express my immense appreciation for your review of experience with us. It was sad for all of the team to wish you a farewell, but we sincerely hope to welcome you back to LOTTE HOTEL ST.PETERSBURG already very soon. Sincerely, Uwe Kunz General Manager
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PRICE RANGE
US$192 - US$447 (Based on Average Rates for a Standard Room)
LOCATION
RussiaNorthwestern DistrictSt. Petersburg
NUMBER OF ROOMS
150
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Frequently Asked Questions about Lotte Hotel St. Petersburg
Which popular attractions are close to Lotte Hotel St. Petersburg?
Nearby attractions include The State Museum St. Isaac’s Cathedral (0.4 km), Saint Isaac's Square (0.5 km), and Monument To Nicholas I (0.5 km).
What are some of the property amenities at Lotte Hotel St. Petersburg?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Lotte Hotel St. Petersburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lotte Hotel St. Petersburg?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Lotte Hotel St. Petersburg?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Lotte Hotel St. Petersburg?
Conveniently located restaurants include all Seasons, Restaurant Dolma, and Gastrobar "KoraDuba".
Are there opportunities to exercise at Lotte Hotel St. Petersburg?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Lotte Hotel St. Petersburg have an airport shuttle?
Yes, Lotte Hotel St. Petersburg offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Lotte Hotel St. Petersburg located near the city centre?
Yes, it is 0.8 km away from the centre of St. Petersburg.
Are any cleaning services offered at Lotte Hotel St. Petersburg?
Yes, dry cleaning and laundry service are offered to guests.
Does Lotte Hotel St. Petersburg offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.