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Novotel Moscow City

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Presnenskaya Nab., 2, Moscow 123317 Russia
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Traveller (788)
Room & Suite (328)
Dining (72)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#40 of 730 hotels in Moscow
Location
Cleanliness
Service
Value
Travellers' Choice

See why so many travellers make Novotel Moscow City their hotel of choice when visiting Moscow. Providing an ideal mix of value, comfort and convenience, it offers a trendy setting with an array of amenities designed for travellers like you.

Rooms at Novotel Moscow City provide a flat screen TV, a minibar, and air conditioning, and guests can stay connected with free wifi.

In addition, while staying at Novotel Moscow City guests have access to a concierge and room service. You can also enjoy a fitness center and a lounge. Need a place to park? Parking is available at Novotel Moscow City.

Nearby landmarks such as Novodevichy Convent (1.7 mi) and Old Arbat (Stary Arbat) (2.0 mi) make Novotel Moscow City a great place to stay when visiting Moscow.

If you’re looking for a seafood restaurant, consider a visit to Twins Garden, OVO by Carlo Cracco, or Beluga, which are all conveniently located a short distance from Novotel Moscow City.

Should time allow, Moscow-City, Observation Deck Panorama360, and Lomonosov Moscow State University (MGU) are some popular attractions that are within walking distance.

We’re sure you’ll enjoy your stay at Novotel Moscow City as you experience all of the things Moscow has to offer.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Spa
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Meeting rooms
Hammam
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
Russian

Location

Full view
100Great for walkers
Grade: 100 out of 100
201Restaurantswithin 0.5 km
24Attractionswithin 0.5 km
1729Reviews26Q+A81Room tips
Traveller rating
  • 908
  • 571
  • 152
  • 47
  • 53
Time of year
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Xculap wrote a review Sep 2021
Pasadena, California48 contributions21 helpful votes
This is the only chain Hotel I have stayed in Moscow, so cant compare with others The staff was friendly and helpful, rooms are somewhat outdated but clean. Rooms are not designed in very smart ways, for example there is no charge plug for comp or phone at the bedsides. Bar has to be updated daily, as I was told upon checkin- in my case not all the items were updated daily. Some furniture is falling apart (picture). Overall is OK experience, however I am staying somewhere else next time.
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Date of stay: September 2021Trip type: Travelled on business
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Response from Elena Simone, Guest Services / Front Office at Novotel Moscow City
Responded 29 Sep 2021
Dear vmelkonyan, Thank you for your feedback about your stay in Novotel Moscow City! We are sad that we were unable to meet your expectations and thank you for the comments on which we will work. We will be glad to see you again as our guest to correct negative impression! Sincerely, Elena Simone, Quality and Attitude Manager
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Andy S wrote a review Jun 2021
Singapore23 contributions40 helpful votes
+1
I must say that every time I take out my time to pen down my thoughts for the stay in your premises, my eyes always sparkle with joy and I get lost in the thoughts of my time spent there. It is with this very thought I write to you about being fortunate to have had such a wonderful experience yet again at Novotel Moscow City. You have always given me this experience to talk about, write about and share so that others also come to know how amazing it is to be in this surreal property. I would also like to mention here that each time we have come to you; you have not only welcomed us with open arms but have also not failed to surprise us with small gestures that has taken over our mind body and soul. Speaking of Anna Bakumenko the Quality Manager, I feel it was really very fortunate of me to have come in contact with you, because normally I wouldn’t mind putting up in any of the similar rated Hotel in Moscow City, but this bond that we share now has a special charm and attraction that always wants me to first seek availability at your end and then check for alternates. And Anna, like a keeper, you have always taken us into your serene yet magical world like a wizard and never let us wander here and there. I was fortunate enough to get in touch with Marina, The Deputy GM and was overwhelmed by the enigmatic personality and zeal towards client relations. I wouldn’t be out of place here to mention that there were some issue in terms of service and quality of service but she never hesitated in acknowledging them and providing resolution / redressal the same day. I mean it takes a lot of courage to admit to ones shortcomings and even more to overcome it at such a short notice. I have utmost respect and regards for such diligence towards customer satisfaction and relations. Marina, I really don’t have words to express my gratitude for whatever you have done for us, but I can say here that the bond of trust and respect that has now been built is beyond comparison. I would so like to say the same for Duty Manager Anastasia from reception who always makes sure that our stay is in most comfortable ways as possible. I will definitely let you know before my next arrival as one of the many things that excites me coming back to Moscow and Moscow City are the thoughts and feels about this place!
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Date of stay: May 2021
Value
Location
Service
Trip type: Travelled on business
Room Tip: Try to get a room in the higher floor for a spectacular view
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1 Helpful vote
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Response from Elena Simone, Guest Services / Front Office at Novotel Moscow City
Responded 17 Jun 2021
Dear andyrocks_globe, We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, for sure your review will be very helpful for the other guests who are planning to visit our Novotel. Thank you for the time you took to write the details of your journey. We hope your next visit will be as pleasant as the previous one. Kind regards, Elena Simone Quality and Attitude Manager
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differentdubai wrote a review Mar 2020
Dubai, United Arab Emirates264 contributions69 helpful votes
+1
If you have a conference at the Expo Centre, stay at Novotel - easy 5 min walk. Next to a big mall and located in the business centre of Moscow. Spacious rooms, choose city view - a must, otherwise the other side you are closed-in and look direct into offices. Not much staff, but somehow it works - reception very friendly. On my last day, two reception ladies knew that I still had to wait an hour for my taxi - that I ordered through the hotel to DMO airport (1 hour by bmw 5 series - 4000 rubles) and they offered me out of nothing a drink on the house. Small gesture, but amazing last impression!! Metro opposite the hotel, takes you around 40 min to reach Red Square - only 57 rubles per way, very convenient. 3rd floor they have tiny gym, it is ok, not great - but good sauna and steam. Improvement? Maybe availability of English Newspaper? Thank you team for a nice stay in Moscow.
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Date of stay: March 2020
2 Helpful votes
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Response from EC Nmc, Other at Novotel Moscow City
Responded 16 Mar 2020
Dear Guest, Thank you very much for your feedback about your stay at Novotel Moscow City. I am very glad that you enjoyed your stay and we were able to meet your expectations. We will take note of your comments! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest relations specialist
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Andy S wrote a review Feb 2020
Singapore23 contributions40 helpful votes
It is rare that a property can live up to such high expectations you have from the moment after booking all the way throughout the end of the stay. It's very difficult to find anything original to say about this wonderful, wonderful hotel other than that it is probably one of the the best hotel in the world. Every single aspect of our stay here was simply flawless. Every single contact we had with every single member of staff was nothing short of charming and professional. Dining was totally world class and our suite was breathtakingly beautiful. There was absolutely nothing more we could ask and to find our exceedingly high expectations once again was a delightful surprise and I would like to express my deepest gratitude towards Anna Bakumenko ( Quality Manager ) for her remarkably kind attitude !
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Date of stay: February 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
2 Helpful votes
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Response from EC Nmc, Other at Novotel Moscow City
Responded 3 Mar 2020
Dear Guest, Thank you very much for your feedback about your stay at Novotel Moscow City and for your generous compliments. I am glad you enjoyed your stay at our hotel. We always try to improve the quality of service and a satisfied guest is our biggest reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arina Simonyan Guest relations specialist
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Joe V wrote a review Feb 2020
5 contributions6 helpful votes
hotel location and accomodation was really good. whilst did not have meals, the standard of cleaning and service was up there with the best I have experienced. Moscow itself is a great city, the Red Square was simply beautfiul and some of the historic metro stations are worth the trip in itself.. The mayor has banned advertising on the walls, which makes for a more authentic look.
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Date of stay: February 2020
Value
Rooms
Service
Room Tip: no tip needed.. i had basic room which was extremely big and had tables sofa and plenty of floor...
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3 Helpful votes
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Response from EC Nmc, Other at Novotel Moscow City
Responded 22 Feb 2020
Dear Joe, Thank you for taking the time to tell us about your experience at the Novotel Moscow City. We are happy to know you benefited from our location and appreciated service. I would like to thank you for your loyalty and for choosing our hotel for your stay in Moscow. Positive feedback from a satisfied guest is our greatest reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arina Simonyan Guest relations specialist
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PRICE RANGE
US$64 - US$166 (Based on Average Rates for a Standard Room)
LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / District Central (TsAO) / Moscow City (Business District) / Presnensky
NUMBER OF ROOMS
360
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Frequently Asked Questions about Novotel Moscow City
Which popular attractions are close to Novotel Moscow City?
Nearby attractions include Moscow-City (0.08 km), Observation Deck PANORAMA360 (0.2 km), and Afimoll City (0.2 km).
What are some of the property amenities at Novotel Moscow City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Moscow City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Moscow City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Moscow City?
Yes, parking is available to guests.
What are some restaurants close to Novotel Moscow City?
Conveniently located restaurants include [KU:] Ramen Izakaya Bar, Steak It Easy, and Meat&Fish.
Are there opportunities to exercise at Novotel Moscow City?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Novotel Moscow City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Moscow City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Moscow City offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Novotel Moscow City?
Many travellers enjoy visiting Red Square (5.3 km), Moscow Kremlin (5.0 km), and Kremlin Walls and Towers (4.3 km).