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Petroff Palace Hotel

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#57 of 297 Hotels in Moscow
Certificate of Excellence
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207 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Los Angeles
Reviewed yesterday NEW

Our family (two adults, two teens) stayed for a week at the Petroff in July 2016 during vacation. The hotel is lovely. Finding the entrance is tricky (hint: there is closed gate at east side of building, buzz in). Because VIPs have meetings, you go through a metal detector every entry. Staff is extremely helpful and catered to our every...

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Helpful?
Thank RGH
Jersey City, New Jersey
Reviewed 5 days ago NEW

A different experience .No English Channel.?....Room ...ok.. Towels were old ..almost worn out..Breakfast and servers were great.Don't look like a palace inside...(been to a real ones)Nice finishing outside..like a palace.no specified time to clean the room..?we came from sightseeing and the housekeeper was still inside ....like ..hello, it's already late in the afternoon...?But the area is quiet at night...

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Helpful?
Thank Rowena C
Portishead, United Kingdom
Reviewed 2 weeks ago

Stayed here before, but the hotel has improved. Better breakfast menu and set up, plus an improved coffee area in reception. Staff are great even if their English is not always good, they are willing to help, or get help. Now my regular haunt in Moscow.

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Helpful?
Thank richardY4847BQ
Reviewed 2 weeks ago via mobile

Ok but needs update on lighting outside.great heated floors on room but very old towels.nice spa and swimming pool.desk night shift clerk D was very courteous and helpful.Need signs amd lights to entrance .

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Helpful?
Thank JGapayao
New York City, New York
Reviewed 2 weeks ago via mobile

Ok it's a palace and that's about it . We arrived at 9am room Not ready sure it's early we left to sitesee , came back at 4pm , our rooms still not ready . I emailed and complained no response and no apologies , No bell service , no signs at the reception it's hard for the drivers to...

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Thank RYAN F
Reviewed 3 weeks ago

This was a great hotel for visiting Moscow. It is further out, but 5 min walk from a good metro stop through a little park. I used a combination of cars ordered through the hotel and metro. Much of my visit took me outside of the city centre to visit historic palaces and gardens. But it was convenient for getting...

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Thank Jennifer M
York, United Kingdom
Reviewed 4 weeks ago

A very impressive building with a great history that staff are happy to share with you. It's a bit spread out but staff happy to guide you to the large spacious rooms. A bit too spacious for me, felt a bit lost on my own. The whole building does have a bit of a deserted feel with large area of...

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Helpful?
Thank Jon b
NinaZabolotskaya, Business Development Manager at Petroff Palace Hotel, responded to this review

Dear User Jon b, It is a truly pleasure to read your great review about Petroff Palace Hotel. I will kindly pass your comments to our General Manager. With my kind regards, Nina Zabolotskaya Business Development Manager

Portland, Oregon
Reviewed 4 weeks ago

The rooms were very large and lavishly decorated. The building is beautiful. The staff spoke English well (a plus for us) and were very helpful. You are on camera or in view of a motion sensor pretty much the whole time you are in the hotel (for when dignitaries are staying at the hotel), and the windows are all bulletproof...

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Helpful?
1Thank TiffanySG
NinaZabolotskaya, Business Development Manager at Petroff Palace Hotel, responded to this review

Dear User TiffanySG, Thank you very much for your kind review left about Petroff Palace Hotel. I am very pleased you mentioned our helpful staff and good breakfast and truly hope you will stay with us one more time. With my kind regards, Nina Zabolotskaya Business Development Manager

Kialla Victoria Australia
Reviewed 1 November 2016

An amazing 18th century palace with all modern amenities. Access to the separate dining area using underground corridors during inclement weather. Out of Moscow but within walking distance of the railway station

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Thank Glen B
NinaZabolotskaya, Business Development Manager at Petroff Palace Hotel, responded to this review

Dear User Glen B, Thank you very much for your kind review left on TripAdvisor. We truly hope to see you again at Petroff Palace Hotel. With my kind regards, Nina Zabolotskaya Business Development Manager

edinburgh,scotland
Reviewed 30 October 2016

This hotel was rebuilt in the mid 1990s but the original property was a staging post for royals and nobles travelling from Moscow to Leningrad - in the past Catherine the Great and Napoleon stayed here Superior rooms are roomy with good facilities and very near the reception area - the hotel itself is divided into a number of buildings...

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Helpful?
Thank jonlam
NinaZabolotskaya, Business Development Manager at Petroff Palace Hotel, responded to this review

Dear User jonlam, Thank you very much for your kind review. I will gladly pass your comment to our concierges. Also I truly hope that next time you are in moscow our dinner menu will meet your expectations. Since November we have several new positions - reconstructed unique russian menu from XIX century. With my kind regards, Nina Zabolotskaya Business...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Petroff Palace is a gem of Russian architecture, located in the modern downtown of Moscow. Built in the 18th century, the Palace has changed its function several times during its long history. It was once used as military headquarters, a museum, and an educational institution. Today, after a global reconstruction, the Palace has restored its original function and welcomes both business and leisure travelers as a new Hotel & Business Center in the heart of Moscow. The Petroff Palace is run by the Moscow Metropol Hotel's management, which is, undoubtedly, a trademark indicating top quality. The same level of service and hospitality is now available to you in the Petroff Palace. The Petroff Palace's business facilities allow you to use it as a meeting venue for a wide range of various events, such as press conferences, round table meetings, exhibitions, and congresses. Behind the historic walls, you will find all the cutting-edge technical facilities: fully equipped conference halls, press rooms, and high-speed Wi-Fi. The Petroff Palace is a perfect place to celebrate your wedding or another significant event. The Palace's comfortable rooms are perfectly suited to anyone seeking a quiet, relaxing break. The Hotel's own Restaurant and SPA-center complement the ultimate concept of an ideal Hotel & Business Center. If you are looking to relax and rejuvenate after busy days of hard work, you will find everything you may wish for inside the Palace. Enjoy the pool, the infrared steam room, and the hamam. Refresh yourself with healthy cocktails from the Vitamin Bar or visit the Fitness Room at the Petroff Palace's SPA center. ... more   less 

Additional Information about Petroff Palace Hotel

Address: Leningradskiy Ave., 40, Moscow 125167, Russia
Region: Russia > Central Russia > Moscow
Price Range: €58 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Petroff Palace Hotel 5*
Number of rooms: 43
Reservation Options:
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Hotel Style:
#26 Romantic Hotel in Moscow
#27 Business Hotel in Moscow
#49 Luxury Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Petroff Palace Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with courtyard have a better view but can have noise from parties.”
 of 5 bubbles RGH, 9 Dec 2016 | Read review
“The building is sprawling - try to be close to reception”
 of 5 bubbles richardY4847BQ, 26 Nov 2016 | Read review
“Suites are enormous with two bathrooms. Ask for inner courtyard view (all the suites might have this).”
 of 5 bubbles jennifermQ7239OK, 14 Nov 2016 | Read review
“Superior rooms are close to reception and are well equipped”
 of 5 bubbles jonlam, 30 Oct 2016 | Read review
“look it up on expedia!”
 of 5 bubbles 276pault, 2 Sep 2016 | Read review
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