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Crowne Plaza Moscow World Trade Centre

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Traveller (1247)
Room & Suite (584)
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Overview
  • Excellent46%
  • Very good37%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“club room”(33 reviews)
“the main hotel”(7 reviews)
“ukraine hotel”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Reviews (1,672)
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225
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98
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All reviewsclub roomthe main hotelukraine hotelmoskva riveracross the riverbusiness tripred squaresmall supermarketspacious roommetro stationshopping mallreception staffbreakfast buffetfantastic hotelmin walkwtcconference
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361 - 365 of 649 reviews
Reviewed 11 November 2013

Long weekend during the election of Miss Universe, but we had nothing to see with it, we just happened to be there. The hotel was very crowded and messy, noisy people everywhere at every time of day and (unfortunately) night. The election party lasted ALL...More

Thank aniska
Response from IHGCare, Guest Relations Manager at Crowne Plaza Moscow World Trade CentreResponded 27 November 2013

Dear aniska, Thank you for your feedback and for choosing our hotel. it is really nice to know that you liked our breakfast selection. However, my apologies for the inconvenience you experienced over some of the issues you experienced during your stay. Rest assured that...More

Reviewed 6 November 2013

Ok, so 2nd time I have stayed here. After long journey and arriving at 11pm ish, I was met with the rudiest woman you will ever meet. My Russian friend who was with me said that in Russian she was being particularly rude. We then...More

1  Thank Peter H
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded 14 November 2013

Dear Peter H, Thank you for taking the time to write a review about your experience with us. We value your comments as they allow us to improve our service. I was really disappointed to learn about the negative experience you had at the reception...More

Reviewed 3 November 2013

This 5-stars hotel makes me uncomfortable with differencies between expectations, prices and reality. For example, in the room you'll have bathrobe but there's no sneakers or you can drink wine from the mini-bar but first you'll need to ask for glasses. All these mismatches lead...More

Thank worldspm
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded 8 November 2013

Dear worldspm, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow. Please take a kind notice that we do offer slippers for our guests within a call to reception. Please also be informed that due to brand...More

Reviewed 27 October 2013

Have been in this place several times now and my last visit was 3 nights in October 2013. The rooms are spacious, clean and very comfortable. Breakfast is ok but not more than that. Free Wifi when in the club rooms but very annoying it...More

Thank Larzz
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded 8 November 2013

Dear Larzz, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow. It is a pleasure to know you found the hotel and your room lovely and comfortable. Please take a kind notice that our Information services department...More

Reviewed 26 October 2013 via mobile

I have just returned from my business trip from Moscow. I was living in Crowne Plaza hotel. Being a member of IHG Reward Club, I wasn’t thinking too much about choosing the hotel. There are some other hotels of IHG club in Moscow, but I’ve...More

Thank Vale2015
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded 28 October 2013

Dear Vale2015, Thank you for taking your time to write a review concerning your experience at Crowne Plaza Moscow WTC. I am pleased to know you have found the hotel, your room and the services we provide as appropriate regarding your expectations. We would be...More

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Best Value Properties in Moscow, Russia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$82 - US$4,002 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Romantic Hotel in Moscow
#28 Business Hotel in Moscow
#31 Luxury Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$82 - US$4,002 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Romantic Hotel in Moscow
#28 Business Hotel in Moscow
#31 Luxury Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1247)
Room & Suite (584)
Dining (78)
Pool & Beach (4)
Amenities (22)
Business Centre & Event Rooms (16)
Family and Play Areas (4)
Nearby
Presnensky
The neighborhood is divided into two major halves by
Krasnaya Presnya street: the southern part highlights
Moscow city – businesses contained in skyscrapers
along with the White House - where the Russian
government works. The north is a bit more relaxed and
casual, visitors here will find the Moscow zoo,
National Centre for Contemporary Arts and a number of
fine restaurants. The beautiful neo-gothic Cathedral
...More
Questions & Answers
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358GMan
Club Level question. I have stayed here 2x on club level. Just where is the club level lounge? All I ever see is the dining area with some chips, coffee and water. Club levels I stay at have a bar area for complimentary drinks other than water. One time they did have a bottle of wine and champagne. There is a nice bar just outside the dining area, but I have gone in and they claim they're not open (I have never seen anyone in there even getting a beer. I need a paying job like that) I usually end up at one of the bars in the lobby area for a drink with a client. I like this place and some of the employees remember me but starting to question the club level experience. I do appreciate the bottle of wine in my room for my birthday. Big 60 this year while there. Management is very good to me and I like them all, but....
8 November 2017|
AnswerShow all 6 answers
Response from Paul W | Reviewed this property |
There isn't a "Club" level experience at this hotel. There is only one bar and that is in the main hotel foyer area. I guess the "Club" classification is with reference to the standard of the rooms and views from them. I... More
1
Vote
May_TravelShoot
17 December 2016|
AnswerShow all 5 answers
Response from Maria S | Property representative |
Dear May_Avi88, Thank you for your question to Crowne Plaza Moscow World Trade Centre! Our hotel provides free visa support services to its guests (1500 RUB charged only in case of reservation cancellation or no-show... More
0
Votes
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zendehdel
1 September 2016|
AnswerShow all 6 answers
Response from Anna K | Property representative |
Dear zendehdel, Thank you for the question. Please be kindly informed that the swimming pool is managed independently from the hotel and is now closed for reconstruction. Kind regards, Anna Kalinina, Quality Manager
1
Vote
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Room Tips
"Upper floors, to enjoy the view"
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"For less noise, ask for room NOT facing the Government building / Arbat. There is a club that creates noise..."
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"Choose river view room"
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"Front rooms on top floors would be best."
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