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Crowne Plaza Moscow World Trade Centre

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#33 of 308 Hotels in Moscow
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Crowne Plaza Moscow World Trade Centre
Crowne Plaza Moscow World Trade Centre
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1,428 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Moscow World Trade Centre
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Showing 577: English reviews
Reviewed 7 February 2013

Spacious rooms, clean but could need a little bit of brushing up. Nice view. Breakfast was good, lot's of choice, good pancakes :-). Excellent wifi in the rooms. We had dinner at the restaurant by the hotel lobby, what a rip off, 15 eur for a pasta which wouldn't even qualify as a kids portion. As to the location, Moscow...

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Helpful?
1Thank Bo-Boheme
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Bo-Boheme, Thank you for taking your time and posting a review concerning your stay at Crowne Plaza Moscow hotel. I was happy to learn that you enjoyed your room and variety of breakfast. Please, be kindly informed that restaurants and bars in the hotel lobby are managed independently from Crowne Plaza. The hotel does not regulate the quality of...

Kiev, Ukraine
Reviewed 6 February 2013

Very good location for people working/having meeting at the area of WTC and Moscow City. Nice rooms, nice view (Moskva river and... Radisson:). Room for improvement: * no slippers at a room? * breakfest could be better.

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Helpful?
Thank Borys D
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Borys D, Thank you for taking your time and posting a review about your experience at Crowne Plaza Moscow hotel. I highly appreciated your opinion concerning your room and the views. Please take a kind notice that slippers are available for an additional cost. Our reception managers would always be happy to assist you with this matter. I would...

Baku, Baki, Azerbaijan
Reviewed 6 January 2013

Hotel is nice with excellent amenities (swimming pool, sauna, several restaurants, free Wi-Fi). Restaurants are good. Very nice new room with amazing view across the river to Radisson Ukraine - especially in the night! Location is good for meetings at the world trade center but otherwise it is a litle bit far from any metro station or tourist destinaton. The...

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Helpful?
Thank bakuvite
Ottershaw, United Kingdom
Reviewed 21 December 2012

I stayed here as part of a group of colleagues from global locations for our New Year party, all booked for us by our Russian colleagues. The price of $145 per night is steep, but then everything in Moscow hotels is!! I wouldn't recommend even contemplating the mini bar, £6 for a bottle of water (330ml) and £10 if you...

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Thank louisamaskell
Herzliya, Israel
Reviewed 7 December 2012

I stayed in Moscow for three days. Magnificent view from the room (13th floor) across the river to the castle-like Radisson. Large room, well equipped, fast free WIFI. Good service, despite a couple of funnies -- only one round of coffee is placed in the room per day and it took some 'negotiation' at Reception to explain how ridiculous that...

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Helpful?
Thank Michael G
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Michael G, Thank you for taking your time and posting a review concerning your stay at Crowne Plaza Moscow hotel. It was such a pleasure to learn you found your room and the hotel comfortable and convenient regarding your needs and the service we provide reliable. We are happy you found our free Internet useful and fast. We would...

Ayia Napa, Cyprus
Reviewed 3 December 2012

I visited my friends in Moscow and stayed in Crowne Plaza, in club room. Girl on the reception gave me the room on the 15th floor when i asked if they had rooms on high floor. Very nice new room with amazing view - especially in the evening! wow! I had free tea-coffee set and a bottle of water every...

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Helpful?
Thank Jackie S
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Jackie S, Thank you for taking your time and writing a review concerning your experience at Crowne Plaza Moscow hotel. We were grateful to learn you found our Club room comfortable and the room and hotel amenities convenient regarding your needs and preferences. We would be happy to welcome you back to our hotel during your next visit to...

Berlin, Germany
Reviewed 28 November 2012

Excellent all together. Maria Shelenkova - guest relations, impeccable service. Thank you Maria. Very attentive staff, efficient and friendly. Lobby quite impressive with a center clock that you won't forget. Impressive.

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Helpful?
Thank Rox M
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Rox M, Thank you for taking your time and writing a review concerning your experience at Crowne Plaza Moscow hotel. We were grateful to learn you found the hotel impressive and the staff helpful. We would be glad to convey your kind words to Maria. We would be happy to welcome you back to our hotel during your next...

Piacenza, Italy
Reviewed 24 November 2012 via mobile

The hotel building will not win any beauty prizes, but the rooms are not too small, clean and well-equipped. What put me off was the complete lack of customer service. The problems started before I even arrived, as it took forever to extract my visa support letter from the hotel's bureaucracy. Next, check-in took half an hour, even though there...

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Helpful?
Thank riotnrrd
TsDen, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear riotnrrd, I appreciate your time and effort to post your review, thank you for letting us know of your impression of the hotel. I was pleased to learn that you found your room convenient regarding your needs. I regret to hear that our services didn’t meet your expectations. I apologies for any inconveniences you experienced. We always train our...

Karachi, Pakistan
Reviewed 22 November 2012

The Crowne Plaza Moscow World Trade is a very good business hotel. It is a very convenient and leisurely 10 min walk to the exhibition center. The hotel has many good dining options inside as well as outside the hotel. It is conveniently connected to the World Trade Center which offers access to a small supermarket as well. I will...

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Helpful?
Thank fhgarib
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear fhgarib, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow hotel. It was a great pleasure to learn you found the hotel convenient regarding your needs. We would be happy to welcome you back to Crowne Plaza Moscow during your next visit to Moscow. Kind regards, Victoria Morozova Senior Marketing Manager

Singapore, Singapore
Reviewed 21 November 2012

Nothing to fault, but it's so old. The layout is so 80s. The Chinese restaurant is expensive and disgusting. The whole place, just like the rest of Russia, smells of smoke. We went as part of a tour group, and the buffet dinner we had was so insufficient. On one dish, they served like, 8 pieces of chicken for a...

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Helpful?
Thank bankergirl1016
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear bankergirl1016, Thank you for sharing your feedback with us and posting a review concerning your experience at Crowne Plaza Moscow. We are very sorry about the unpleasant experience you had in the Chinese restaurant. I would like to kindly inform you that the Chinese restaurant is managed independently from Crowne Plaza by tenant outlet and administration of the hotel...

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Staying in Presnensky

Neighbourhood Profile
Presnensky
The neighborhood is divided into two major halves by Krasnaya Presnya street: the southern part highlights Moscow city – businesses contained in skyscrapers along with the White House - where the Russian government works. The north is a bit more relaxed and casual, visitors here will find the Moscow zoo, National Centre for Contemporary Arts and a number of fine restaurants. The beautiful neo-gothic Cathedral of the Roman Catholic Church of the Immaculate Conception of the Blessed Virgin Mary is usually packed with the events such as organ music concerts.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Russia's Leading Business and Conference Hotel Crowne Plaza Moscow WTC offers supremely comfortable accommodation, modern facilities and superb cuisine to suite both business executives and leisure visitors. The Hotel is located in Moscow in the vicinity of Government House of the Russian Federation, business complex Moscow City and exhibition complex Expocentre. Historical heart of the city is within walking distance. The Hotel has 724 elegantly furnished guest rooms equipped with everything you may need for comfortable rest and efficient work, including free WiFi access throughout the hotel. Luxury styled club rooms with breathtaking panoramic views over Moscow and modern spacious interiors offer its guests enhanced services as well as access to Club Lounge with Club breakfast and hors d'ouevres throughout the day. Experience a range of restaurants and bars offering first-class European and local cuisine. You would not notice time running by in a lively and friendly atmosphere enjoying your meal prepared from ecologically pure organic ingredients perfectly accompanied by a glass of wine or a refreshing cocktail. Crowne Plaza Moscow WTC is an ideal venue for events of various types. Guests are welcome to advantage from 7 modern fully equipped Club meeting rooms with individual A/C and natural daylight including 4 VIP Lounge Meeting Rooms on the 20th floor with panoramic views over Moscow. From intimate gatherings to lavish receptions for up to 1200 guests WTC offers a range of beautiful and elegant halls as well as private banquet restaurants to suite the unique style of your event. The banqueting team will ensure that every requirement is met making certain that everything is perfect. ... more   less 

Additional Information about Crowne Plaza Moscow World Trade Centre

Address: Krasnopresnenskaya Embankment, 12 | World Trade Center, Moscow 123610, Russia (Formerly Mezhdunarodnay)
Region: Russia > Central Russia > Moscow > Presnensky
Price Range: €85 - €206 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Moscow World Trade Centre 5*
Number of rooms: 724
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Also Known As:
Crowne Plaza Moscow World Trade Hotel Moscow
Moscow Crowne Plaza
Hotel Style:
#24 Family Hotel in Moscow
#25 Romantic Hotel in Moscow
#28 Business Hotel in Moscow
#31 Luxury Hotel in Moscow
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The lower floors are more practical.”
 of 5 bubbles amihudc2016, 1 Mar 2017 | Read review
“Club rooms are good value”
 of 5 bubbles pricey-2003, 14 Feb 2017 | Read review
“1219 Quiet room, because it is at the end of the corridor”
 of 5 bubbles GintarasB, 11 Feb 2017 | Read review
“Tower. Comes with breakfast and tea/coffee, snacks”
  • Tower Room with View
 of 5 bubbles SusanL877, 22 Jan 2017 | Read review
“room with balcony”
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5 of 5